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“Good Service, Good Location” 4 of 5 stars
Review of Lijiang Waterfall Hotel

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Lijiang Waterfall Hotel
4.5 of 5 Hotel   |   No.1 North Shanhu Road, Xiufeng District, Guilin 541001, China   |  
Hotel amenities
Ranked #10 of 469 hotels in Guilin
Singapore
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
46 helpful votes 46 helpful votes
“Good Service, Good Location”
4 of 5 stars Reviewed November 5, 2012

Spent 3 nights at Lijiang Waterfall Hotel.

We booked for a room on the Executive floor. After checking in, we entered our room and was literally choked with smoke smell. The earlier guest must have either smoked non-stop or he was smoking some strong cigar.

We immediately went back to reception to request for non-smoking room. We were informed that Executive rooms are only located on the 5th floor and all rooms on 5th floor are smoking rooms. We were offered to change to 9th floor room, which is non-smoking but much smaller than 5th floor rooms. At the same time, we were informed that we may need to top-up for the new room as it has a better view.

I login to their website and confirmed that this wasn't true, in fact the rooms on the 9th floor are supposed to be slightly cheaper than 5th floor. After showing them the facts, we were given the new room without rate change. Since I have already prepaid for the room, I didn't want to insist on reducing the room rate as I do not want to spoil my mode by getting into a heated argument.

Although the 9th floor room was much smaller, we were happy as we did not have to suffer breathing the foul air.

Bed was comfortable. Room lived up to 5-star rating.
Breakfast was included but you can call it a miss. We went out for breakfast instead.

Location is good. Plenty to walk and see near the hotel.

Overall, it is quite a good place to stay.

Room Tip: If you want non-smoking rooms, DO NOT bother to book Executive floor rooms.
See more room tips
  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 14, 2012

Stayed in Executive Deluxe room with breakfast from Booking.com. The spacious room has computer with free Internet access, fruits & international TV channels to name a fews. The bed is soft & comfortable. Our room facing the Square where the waterfall released every night at 8.30pm. For free WIFI, go to level 2 lobby or near the Western Restaurant. No WIFI in the room. Our room has the access to executive lounge where they served afternoon tea from 2.30pm to 7.00pm. Quite good selection with coffee, tea, 6-7 type of pastry & fruits. Free WIFI in the lounge as well. We utilized hotel indoor swimming pool & it was excellent. Swimming cap is required. It can be purchased at RMB10 or just borrow it from the counter if you don't mind. Western breakfast was good with selection of salads, sausage, eggs, bacon, bread/pastry, fruits & local selection such as congee, noodle & "pau". Not many hotel in Guilin served Western breakfast, so I am happy with my selection.

Beside the hotel is Zhengyang Pedestrian Street for shopping, food & people watching. Few shops selling local products at reasonable price if you are looking for some to bring home. The Thai Restaurant where we had our lunch & dinner is really good with plenty of selections. Their pandan chicken is top. They lunch hour closed at 2.30pm.

In front & opposite the hotel is where the Gold & Silver Tower located. Night view of the Tower is amazing. You can get a Lake View room to enjoy the view.

This 5 star hotel is bit pricey but it is worth for the services, location & facilities. At about USD180 per night for exec room with breakfast from booking.com, I am happy with what I get.


  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lanai City, Hawaii
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed October 3, 2012 via mobile

Stayed 2 nights on our way to Yangshuo, pleasantly surprised by Guilin and will return. The hotel is comfortable, a bit worn and musty; sheets felt damp as the air con sets back when you leave the room and so the humidity creeps up. But as other reviewers have said, the staff is friendly and their English is good. Very convenient location for exploring the city by foot.

Stayed September 2012, traveled with family
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Lijiang, China
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 25, 2012

hotel that actually contains everything inside:
a spa (good one, I tried a foot massage), a big pool.
a wetern restaurant - nice food (tried it on a rainy day)
great view, big rooms, money exchange, shops...
exchange - was a bit rough, they check that the money you exchange from are brand new
if no - they don't accept it.
if it has something written on it, or wrinkled - not accepted.
in one word: LUXURY.
location is good -close to the market center.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 18, 2012 via mobile

This was our favourite hotel stay in mainland China (out of five hotels). Excellent location and super comfortable rooms. The hotel staff were by far the most friendly and helpful of the places we stayed. In fact the people in Guilin generally seemed much more friendly than in the other places we visited. Could have something to do with the gorgeous scenery right throughout the town... The hotel waterfall show was well worth a look too.

Stayed September 2012, traveled as a couple
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Hong Kong, China
Top Contributor
65 reviews 65 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 13, 2012

Efficient airport pickup
Most staff can speak some English
Great view of the lake and river
Perfect location if you plan to take the boat cruise at night
Excellent service
Good value for money
Helpful concierge
I'll definitely go back!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2012 via mobile

Since arriving in Guilin, this hotel has been very perfect for what we need. The location couldn't be better, the waterfall show is spectacular, rooms are comfortable and the staff speaks proficient English. The one problem that I found is there is no coffee available before 9am unless you go to the breakfast buffet. There is a coffee/pastry shop in the hotel but opens at 9am. So if your don't have time/money for the buffet, there are no other options in the morning.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Lijiang Waterfall Hotel

Address: No.1 North Shanhu Road, Xiufeng District, Guilin 541001, China
Location: China > Guangxi Zhuang > Guilin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Luxury Hotel in Guilin
#16 Best Value Hotel in Guilin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Lijiang Waterfall Hotel 4.5*
Reservation Options:
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Also Known As:
Lijiang Waterfall Guilin
Hotel Lijiang Waterfall

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