We stayed here for 3 nights, Dec 25-27, 2012. The hotel has an excellent location, just a minute walk away from night markets and about two minutes walk away from many shops & department stores. Very wide & spacious lobby. Room is clean with complete amenities, true to its global standard of Sheraton. The hotel's swimming pool was right in front of our room (Room 1255) but expectedly there was no one swimming since it's winter time. Daily Chinese buffet at the first floor and daily western buffet at the second floor. Food quality is ok but not much choices. Hotel concierge was very helpful. No "lost in translation" incident since hotel staff speak English.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Warm greetings from The Sheraton Guilin.
Thank you for taking the time to send your comments on TripAdvisor. Our team truly cares about guest’s experiences and is always striving to improve.
We are pleased to know that you liked our hotel for its location. In deed many guests like the fact that it is right behind the pedestrian street for all the shops and bars it offers and near the walking side of the river.
We hope to have another opportunity to welcome you to our hotel and thank you for choosing The Sheraton.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.