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“Nice,clean Hotel” 4 of 5 stars
Review of Sapphire Hotel

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Sapphire Hotel
No.9 Xicheng Road, Xiangshan District, Guilin 541002, China   |  
Hotel amenities
Ranked #19 of 518 Hotels in Guilin
Geel, Belgium
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Nice,clean Hotel”
4 of 5 stars Reviewed May 2, 2014

Nice ,clean Hotel,verry good situated,by walking distance from the lake and the Pagoda's.There is no restaurant,but a few meters after the corner(on the right)is a good backery,,for breakfast
The night market is direct next to the Hotel,with also a great night foodmarket.We stayed 2 nights,and did not regret

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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93 reviews from our community

Traveler rating
    15
    45
    25
    5
    3
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Dorset
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 46 cities Reviews in 46 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed April 26, 2014

We stayed five nights in room 6220, which was huge. It was actually a suite of two rooms, each with two small doubles/large singles. Other triples looked much smaller, so I think we were lucky. The room was reasonably clean and the bathroom had a powerful shower with plenty of hot water. There is no restaurant at the hotel, but the coffee shop just around the corner from the hotel entrance did good takeaway coffee and buns. The pedestrian street on which the hotel is situated has masses of eating possibilities. We ate in a couple of the restaurants and on the street, and everything was fresh and tasty. The Sapphire is a short walk from the lake and rivers, which are perfect for evening strolling. There are usually taxis outside if you want to go further. We didn't find the reception staff very helpful, even those who spoke a little English were very reluctant to help with any information. The small travel agency at the end of the road used google translate for us to type questions and answers. We booked the night boat cruise there, which was worth doing. We also booked the bamboo raft trip down the Li River here, but we don't recommend the tour. We wish we had had a taxi and done it ourselves. The raft trip was lovely but we were then on a Chinese tour which stopped at various crowded sites. We took a taxi to the Dragon'sbackbone rice terraces, which worked out well. We couldn't find a laundry near the hotel and the in house service was very expensive. Water in the hotel is very expensive too - 8RMB for 1/2 a litre. You can buy 1.5 litres for 3RMB at any of the mini supermarkets just outside the hotel. In summary, a good hotel for the price, especially if you get a large room.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Beau Bassin - Rose Hill
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 24, 2014

We planned to stay there for 1 night arriving late and leaving early. It does not really qualify as a proper hotel as the standard is very low.The staff does not speak English and the setting was not to our liking. In the rooms, there are electric sockets behind the mattress which is dangerous and the electric plugs of the lamps had to be disconnected prior to going to bed. There is a strange plastic board inside the bath cubible which looked dirty.That is on top the condoms, lubricants, etc in the bathroom which I put high on a shelf out of my 10 year old daughter' reach. On the floor where we stayed, trolleys of dirty linen and hoovers were left unattended and within customers' view. Outside the hotel, the environment is not really nice. The only two plusses are the price and airport pick up.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2014

We stayed there for 2 nights.
The location of the hotel is perfect. Close to the night markets and a few restaurants and bakeries.
Within walking distance to Elephant park and the night cruise. I would recommend the hotel.
The pricing was good and the previous reviews are good.
We booked 2 rooms for the 2 adults and 2 kids.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luzon, Philippines
Top Contributor
122 reviews 122 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 8, 2014 via mobile

At RMB 154 a night, what can you ask for. You get an airport pick up, decent rooms and your right smack at the night market. This is a great 3 star hotel.

Staffs are helpful. Everything you need is just around the corner. You can never go wrong with this place. Maybe the carpets needs cleaning though.

Stayed March 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 7, 2014

This hotel located at a good location. Night market is just foot step from the hotel. No breakfast is provided, but it's fine for us. The room is nice, just the carpet with lots of stain. Others is good enough. Clean. The mineral water in the room is not complimentary, please take note. We accidentally drink it and need to pay like RMB8 for a bottle. That's superb expensive.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 6, 2014

We booked 1 night here before our Li River cruise to Yangshou and came back and stayed another 2 days after. The hotel is near the center of the city and not on the main street. The room is clean and spacious. Linens and towels are clean too. Bed is firm but not hard and is comfortable. Wi-Fi is available free in all rooms and have good reception. The rooms have desks and flat screen TVs. Early morning staff doesn't speak English but those from 10 am till 8 pm does understand and speak English.

Hotel does not have a restaurant but there are plenty around the hotel. Try the popular local Guilin Noodle (dry or with soup) and you'll be amazed how delicious it is. There are 3 KFC shops within 1 km of each other and walking distance from the hotel and are open 24 hours. There is a convenience store right across the hotel, so don't forget to NOT drink the very small bottled water in the room because it will cost you 8 RMB, when at the convenience store it is only 3.5 RMB for the large 1.5 liter bottled water. Night market starts at 7pm and is just outside the hotel occupying a 3 block radius. There are plenty of souvenirs to buy and you can haggle with them. There are also plenty of ATMs if you need cash.

Overall, we're happy with our stay at this hotel. The only thing that we didn't like is that air pollution is not just in Beijing and Shanghai, but also here in Guilin which clouded the beautiful mountain views which we came to see.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sapphire Hotel

Address: No.9 Xicheng Road, Xiangshan District, Guilin 541002, China
Location: China > Guangxi Zhuang > Guilin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #19 of 518 Hotels in Guilin
Price Range (Based on Average Rates): $
Number of rooms: 91
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