The deluxe twin room was well appointed, clean & very comfortable, with only Chinese TV, if that is important.
Water was always hot when needed, A/C worked very well (in contrast to all other more celubrious places we stayed) & beds were also the most comfortable of all places we stayed to date.
This downtown area of Guilin is dirty with street hawkers/restaurants piling their waste in & around bins meant for pedestrian type rubbish. This leaves a permanent greasy waste footprint in areas around the hotel that is off putting to say the least.
The only real Western communicator/person @ the front desk is Jennifer & she is great, as is Yang Qing Qing who is very accomodating & helpful.
I sent some Europeans standing like rabbits caught in the glare of headlights off to KFC 2 minutes down the street when they wanted morning coffee & the desk could not understand or advise them on where to go.
The hotel is good value for money if you are not expecting too much in regards to Western stuff.
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