We stayed here in December 2011, when Guilin was cold! But we had no problems getting an early check-in, the room was warm, the beds comfortable, and the shower was fantastic - just what we needed. We booked our Li river cruise through the tour desk here and that all went very smoothly. The location's good too - no problem walking to all of the major sights. Only drawback was that the staff's English wasn't great, but that's pretty normal in China and anyway it was a lot better than our Mandarin! Would definitely stay here again.
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