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“Very well kept & managed” 4 of 5 stars
Review of Springdale Serviced Residence Guangzhou

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Springdale Serviced Residence Guangzhou
4.0 of 5 Apartment Hotel   |   No.105 West Tiyu Road, Apt. B1, Tianhe District, Guangzhou 510620, China   |  
Hotel amenities
Ranked #18 of 2,821 Hotels in Guangzhou
4.5 of 5 stars 111 Reviews
singapore
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“Very well kept & managed”
4 of 5 stars Reviewed January 30, 2013

It's been easily 3-4 years since I last stayed at Springdale. Amazingly this service apartment is now more attractive - the furnishing and fittings obviously serviced and renewed.
The Tianhe neighborhood upgrading is completed. Springdale is now linked to Teemall via Victoria plaza (维多利广场) and the mtr.
Do not expect Ascott standards. But certainly good value for a spacious and relatively comfortable city centre accommodation.
Concierge very attentive and helpful.
Tip: if you like Japanese cuisine, try Makato at level 3 of Victoria plaza.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    44
    59
    5
    1
    2
See reviews for
19
8
4
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Russian first
  • Any
English first
Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2012

My husband and I stayed here for 9 nights and love the location. It is definitely not a 4-star accommodation, and the building and furnishing is beginning to show its age. The staff speaks some english and is very helpful with information. The entrance to the underground shopping mall is about 5 minutes' walk. Another 10 minutes' walk through the mall takes you to the tiyu xilu station. Just round the corner from the hotel is a 7eleven and a few ATM machines. We had dinner at Victoria Plaza that's just across the small street. The chinese restaurant on the 6th floor, Hunan Home, is a tad expensive but well worth the price. For a cosy and great value cafe, try rbt (rabbit logo) on the 5th floor. They have decent set meals at less than 50RMB. The best thing about our hotel was that after a tiring day of sightseeing, we were able to head back for a quick rest and then walk to tee mall for a bit more shopping before the shops close at 10pm.

Room Tip: Great underground mall, and shopping, all within walking distance.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harare
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2012

i traveled with my family, 4 in total. We all love this place, very close to Jusco, a big department store. close to many malls
rooms are spacious, clean
we were in a 2 bedroomed apartment, the master is good but the other bedroom is rather small and has small bed so can not fit 2 people nicely
my other problem was, we went to hongkong, hoping to come back same day but ended up being there 5 more days. we had left cooked food on stovetop, when we came back 5th day the room was literally stinking, why didnt the room service people throw away the food.
we are going to stay there nonetheless, its the best in Guangzhou, i have been to 2 other apartments

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frontoffice_ssr, Guest Relations Manager at Springdale Serviced Residence Guangzhou, responded to this review, December 14, 2012
Thank you for choosing to stay at Springdale Serviced Residence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 29, 2012

Our travel party consists of 5 adults, 2 of which are elderly, and a small kid, so the 3 bedroom suite was an excellent choice. It's like a home away from home. The residence is a tad old, but everything else made up for it. The staff are very accommodating, warm and friendly. We don't speak any Chinese, but the staff there could speak pretty good English. Any requests were tended to promptly. The rooms are clean, and comfortable. The apartment is located quite close to the metro station and shopping malls, but it may be a bit of a walk for the elderly. The apartment is tucked between buildings so you or the taxi driver could miss it.

Tips:
Get a good local sim card with access to google maps. Taxi drivers in Guangzhou aren't that bright. They'll sometimes drop you off further than where you asked them, and sometimes buildings are all in Chinese so you won't know where you are without google map.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springdale G, Guest Relations Manager at Springdale Serviced Residence Guangzhou, responded to this review, October 7, 2012
Dear distinguished guest: Thank you for choosing to stay at Springdale Serviced Residence Guangzhou, we are appreciate your comments, it was a great honor to offer you such a wonderful experience, and we would like to thank you again to share your stay with us because we believe life is better when share! From all of us at Springdale Serviced Residence, we look forward to welcoming you again at any one of our serviced residences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 19, 2012

An ideal place for a group spending more than 5 days in Guangzhou during Canton fair. These serviced apartments are very much like a big hotel suites. You will hardly feel you are not in a hotel. The apartments are moderately furnished, clean, and the master room is spacious. The other two rooms are relatively small and sharing one bathroom. The location of the resident is superb and it is in the middle of down town and walking distance from many shopping malls and restaurants. The residence provide free shuttle bus to the fair. There is no swimming pool in the residence.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frontoffice_ssr, Guest Service Officer at Springdale Serviced Residence Guangzhou, responded to this review, September 15, 2012
Thank you for taking your precious time to review Springdale Serviced Residence and share your valuable comments with us. It was our great honor to have your suggestion to our hotel. Your heartfelt words will be shared with the whole team of Springdale and will motivate us to further improve our commitment to delivering good service. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 16, 2012

Me and a couple of friends rented 2 3 bedroom suites at the springdale April 9-12. Checkin was a breeze and the location is super convenient, there are basically 2 convenient stores right beside with a 7-11 and a chinese one(the chinese one is cheaper for drinks). Free breakfast was included with the bookings. The breakfast had congee, eggs, bacon, sausage and other stuff wasn't too shabby and the milk tea was excellent! Location is great for this, about a 5 minute walk to the metro station which can go on Line 1 or 3. On to the suites, they were well furnished nice and modern. 2 TV's for a 3 bedroom suite but hey who cares im not there to watch TV. THe washing and dryer came in handy however the dryer is pretty weak and the instructions are all in chinese. Toiletries were provided for everything! I just wished that it was a non smoking hotel...myf riends smoke so that sucked wish they could go downstairs and smoke! All rooms are well furnished and Free wifi is provided, however coverage in the suite was not all the best. The staff was super friendly and helpful. We all spoke Cantonese or Mandarin so conversing with them and getting them to write down address for us in Chinese was easy. They always called taxi's for us and they came quickly. Most taxi drivers in Guangzhou aren' the brightest and will never drop you off right by the driveway close to the SPringdale. 7/8 times they dropped us off in front of victory plaza which is fine, theres a 24 hour KFC right there.

Will stay here again! now if they can only lower their prices just a tad bit!

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frontoffice_ssr, Guest Service Officer at Springdale Serviced Residence Guangzhou, responded to this review, September 15, 2012
Dear distinguished guest: Thank you for choosing to stay at Springdale Serviced Residence Guangzhou, we are appreciate your comments shared as a business traveler, it was a great honor to offer you such a wonderful experience, and we would like to thank you again to share your stay with us because we believe life is better when share! From all of us at Springdale Serviced Residence, we look forward to welcoming you again at any one of our serviced residences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 13, 2012

Stayed here for 1.5 months on a business trip. The studio apartment is relatively small, with a decent kitchen, dinning/study table, good-sized bathroom and washing machine as well.

The pros about this place - good location. Located close to a big and popular mall means you have no worries about food and places to hang out. You got starbucks, subway, KFC and Mcds nearby. Local chain of restaurants are there as well. If you love books, there is a big big book store (mostly chinese books). You can find taxi easily and it is pretty easy to go around.

Cons about this place - it is pretty quiet after 10pm. There is no gym and pool within the apartment. Not many taxi drivers know about this aprtment

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springdale G, Guest Relations Manager at Springdale Serviced Residence Guangzhou, responded to this review, March 3, 2012
Dear distinguished guest: Thank you for choosing to stay at Springdale Serviced Residence Guangzhou, we are appreciate your comments shared as a business traveler, it was a great honor to offer you such a wonderful experience, and we would like to thank you again to share your stay with us because we believe life is better when share! From all of us at Springdale Serviced Residence, we look forward to welcoming you again at any one of our serviced residences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Springdale Serviced Residence Guangzhou

Address: No.105 West Tiyu Road, Apt. B1, Tianhe District, Guangzhou 510620, China
Location: China > Guangdong > Guangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
#5 Family Hotel in Guangzhou
#14 Romantic Hotel in Guangzhou
#17 Luxury Hotel in Guangzhou
#30 Business Hotel in Guangzhou
#50 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Springdale Serviced Residence Guangzhou 4*
Number of rooms: 175
Official Description (provided by the hotel):
Springdale Serviced Residence is located in the heart of Guangzhou city—Tianhe District, putting you in close proximity to multinational companies, commercial offices and financial institutions. Nearby shopping malls like Teemall and Grand View Plaza give you quick access to a multitude of international fashion, dining and entertainment facilities. The Tiyuxi Road MRT Station is a mere 5 minutes walk and Guangzhou East Railway Station is within 10 minutes drive away. Each of the 175 serviced residences is furnished with a modern and comfortable living and dining area, broadband internet access, satellite television access and a fully-equipped kitchen. We offer you a wide range of apartments sizes from studio to three-bedroom apartments, to suit your lifestyle and budget. Our 24-hour on-site security personnel and closed-circuit TV security system ensure a safe living environment for you and your family. Springdale Serviced Residence is ideal for utives and their families looking for a balanced and enriching lifestyle. Our recreational residents’ programmes like city explorations and sports activities enable you to meet people and network within your community. Our fully-equipped gymnasium, sauna rooms and children playground are conveniently located on-site for you and your family to relax and recharge. Our helpful, caring staff and personalized attention is the core of our signature Heartware service, which is our commitment to tailor each residence to your individual needs. ... more   less 
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Also Known As:
Springdale Serviced Residence Guangzhou Hotel Guangzhou

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