I travelled to Guangzhou with my mom this past May to attend the Canton Fair. It was a last minute decision so in the end we didnt have much choice in terms of hotels. Having looked at the photos (misleading) of the IT World we decided to give it a go since it was close to the Fair and included breakfast.
Upon arrival we were very disappointed with our room to the point where we considered going somewhere else but it was non refundable so we had no choice but to stay. It was dark, smelly and claustrophobic. The mattresses on the bed were awful. I think I read in another review that you could feel the mattress springs. I can confirm that indeed you do. As for the shower, it didn't drain properly nor was there any pressure. We just never felt clean. Also at night you can literally hear people slam their room doors and hear them walking up and down the halls. While we were there, they were doing construction in the middle of the night (only one night) which in my view is unacceptable.
Nobody at this hotel speaks English so that was very frustrating. There was one person, the desk clerk, that spoke a little English and in all fairness she tried her best to help us out but it wasn't enough. Please be aware that this hotel will take a 1000RMB refundable safety deposit upon arrival. When you leave remember to get it back because if you don't mention it, they won't either. That is what happened to us.
We were happy that we had breakfast included but we were so disappointed at the lack of quality. The breakfast eating area itself was not clean and needed serious renovation. The breakfast buffet was just random things thrown together like pasta, dumplings, bacon, noodles etc. Although it sounds tasty none of it was trust me. That being said, what saved us was the omellette bar where the chef made you one on the spot with whatever you wanted in it. This sustained us for a few days but to our disappointment one morning we realised that the service had been taken away since the canton fair was over. We were staying a few days extra and still had breakfast included. When the staff realised our disappointment, they brought us an omellette and then charged us for it. We just sent it back. To me this was totally unacceptable. And on the last day of our breakfast, my mom saw a cockroach run near the fruit bowl. We just stopped eating and left.
I am not a picky by any means. I have been to many countries and stayed from the best hotels to the basic. This hotel was a big let down and if you ask me, we got ripped off but we are to blame as well since we booked last minute. I am sure if you book in advance you can get something a lot better. If you're stuck and you can afford it, I'd put in an extra 50-100 dollars per night and get something a lot better. In the end, do not stay at this hotel. When I think of it all I can think is 'gross and dirty'.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.