Great hotel situated bit far off from the city centre, but in convenient location close to the exhibition and business part of the city, some 40 mins from the Baiyun International airport.
Check-in was efficient, Horizon floor room was great, spacious bathroom. Small glitch at arrival as room smelt like someone was smoking before, although I requested non-smoking room. After complain I was moved to another one. Bathroom had a TV build in wall, so you can watch it while enjoying the bath, but it was impossible to tun as batteries seemed to be old. I called service few times , but it was never fixed. Lounge access included in Horizon Club room is convenient, but serving hours are not tailored for the business guests. I tried spa , which was amazing experience, both in terms of service and surroundings. Recommend it to every tired traveller.
Breakfast had a great choice of Asian food and little limited European cuisine, but none leaves hungry for sure.
The only major problem I had during my 5 days stay is that absolutely none one smiles in this place. All staff is like terracotta warriors, no exemptions. No expressions, nothing. I know this is common in Chinese culture, but if you want to attract foreign customers, really some smile on the face will not hurt.
- Also Known As:
- Shangri La Hotel Guangzhou
- Shangri La Guangzhou
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