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“Simply Wonderful!” 5 of 5 stars
Review of The Garden Hotel Guangzhou

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The Garden Hotel Guangzhou
4.5 of 5 Hotel   |   No. 368 Huanshi Dong Road, Guangzhou 510064, China   |  
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Hotel website
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Hotel amenities
Special Rate
¥888 (RMB)
Ranked #18 of 2,562 hotels in Guangzhou
EVERETT
Top Contributor
83 reviews 83 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
16 helpful votes 16 helpful votes
“Simply Wonderful!”
5 of 5 stars Reviewed 4 days ago NEW

My wife and I adopted two children from China and stayed here for 6 nights as we processed through the US Consulate and were very happy with every part of our stay. The staff was great and very accommodating, and the property was absolutely beautiful. There were plenty of things nearby to walk to that include shops and dining. Staying here with two new children was the best way we could have ended our trip to China.

Room Tip: The suites are worth the extra costs, especially for extended stays.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review, 2 days ago
"Dear ConcreteEric,
I’m glad to hear that you and your family had an enjoyable stay during your recent visit to the Garden Hotel.
I’m glad to hear that you had a problem-free stay due to our attentive staff and our hotel’s products.
We have over 10 years of experience with adopting parents and are happy to provide this knowledge for every single family that is staying with us.
On behalf of the team here, I would like to thank you for your appreciation and wish you and your family all the best.
Best regards,

Jochen Schuermann
Director of Guest and Event Experience
Jochen@thegardenhotel.com.cn


"
Report response as inappropriate
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have stayed to this hotel 3 times for business trips and all the times I have stayed satisfied.as you enter the lobby you see the magnificent decoration that they have at the wall of the reception,in front of them a big round table with fresh flowers.although there are many front desk agents to help you or for check in- check out you always wait because they are quite busy. You definitely should dine to their roof top restaurant that goes round and moves and you have the astonishing view of the city. Their breakfast is continental and you can find a big variety. Only problem with their mattresses! Their are hard as rock!!couldn't sleep so I found the housekeeper that does not speak english to bring me to extra blankets to place above the mattress. Located in perfect area and safe and good value of money

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review, 2 days ago
"Dear Peter A,
Thank you for your time in reviewing your recent stay with us.
I’m glad to hear that most aspects of your stay have been delivered to your satisfaction.
In regards to our mattresses, I will speak to our Operations Team to ensure that guest’s needs are met, even if there is a language barrier. In case you are returning soon, please rest assured that our Guest Services Team as well as our Guest Service Center are available 24 hours for any request that you may have.
In case you are planning your next trip to Garden Hotel, please do not hesitate to contact me.
Best regards,

Jochen Schuermann
Director of Guest and Event Experience
Jochen@thegardenhotel.com.cn


"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 1 week ago

This is the greatest and most luxuries hotel I have been so far. The view was spectacular, with a great view over the Guangzhou skyline. There were world class facilities like the modern gym and beautiful pool. The service was excellent. The furniture was modern and the room was very clean. It matched a five star hotel and was totally worth the price.

Room Tip: It would be good if you chose a room higher up
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review, 1 week ago
Dear L F,
Thank you for your review on your recent stay with us here at the Garden Hotel.
I’m glad to read that you’ve enjoyed every aspect of your stay, starting with your room all the way to our leisure facilities.
For your next stay, you could consider our golf simulator, a round of Squash or even tennis all right here on property.
Please let me know once you’re planning your next trip to Guangzhou and I’d be happy to introduce you our facilities.
Best regards

Jochen Schuermann
Director of Guest and Event Experience
Jochen@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 1 week ago

If you plan on travelling to Guangzhou, The Garden Hotel is the place to stay as everything, literally everything is impeccable. The buffet is delicious and I couldn't stop eating! Also, the location is close to airport and city services!

Room Tip: Get the rooms that have a view of the skyline/
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review, 1 week ago
Dear T D,
Thank you for your short but informative review.
I’m glad to read that you’ve enjoyed our offerings in the restaurant as well as the rest of your stay with us.
Being a landmark as well as a heritage property here in Guangzhou, we strive for excellence in everything we do.
Rest assured that we are maintaining and improving ourselves every single day.
Best regards

Jochen Schuermann
Director of Guest and Event Experience
Jochen@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a great choice for a business trip to Guangzhou. It's about 40 minutes from the airport. The lobby has an impressive backdrop, and there's a waterfalls just outside the coffee shop where breakfast is served. Quite an impression and unique experience.
Rooms are not extraordinary, modest in size but comfortable enough. There's a bathtub and basic room amenities.
Breakfast is the usual selection of western and Chinese food, good quality, the coffee shop spacious enough.
Here's a tip of you want to experience authentic Cantonese food. Walk to the street behind the mall across the hotel (Friendship Store) and look for Nathan Restaurant. Really good local food at a very reasonable price. Locals eat out here too, but there's enough seats upstairs.
Back to the hotel - staff are very helpful and efficient, rooms are quiet overall a good place to stay when you're in Guangzhou for business.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Guest Relations Manager at The Garden Hotel Guangzhou, responded to this review, 1 week ago
Dear Nes F,
Thank you for taking your time in reviewing your recent stay with us.
I’m glad to hear that we were able to ensure a satisfactory stay in regards to our product offerings and attentive staff.
Our unique lobby as well as back garden have been part of the Garden Hotel for 29 years by now and are still attracting newcomers to enjoy our hotel.
In regards to our rooms, we are currently renovating our standard rooms to present a new, updated product to our guest by the end of September.
In case you are planning your next trip to Guangzhou, please do not hesitate to contact me and I’d be glad to share more stories of the Garden Hotel’s history with you personally.
Best regards,

Jochen Schuermann
Director of Guest and Event Experience
Jochen@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here twice .Room was excellent .decor was nice Food was way way below average
Selection at breakfast always looked tired and unappetising and coffee was substandard Bar is boring and overpriced

Stayed June 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Manager at The Garden Hotel Guangzhou, responded to this review, 2 weeks ago
"Dear Aidan B.,
Thank you for your short but informative review.
In order for us to improve on the areas you mentioned, please provide us with more feedback to my email below.
In regards to our breakfast, as well as lunch and dinner offerings, we are launching our new menus by the end of July in order to meet our guests’ expectations when it comes to a 5-star dining experience.
In case you would like to provide us with more details on your recent dining experiences, please do not hesitate to contact me personally.
Best regards,

Jochen Schuermann
Director of Guest and Event Experience
Jochen@thegardenhotel.com.cn

"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling District, Malaysia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It was an excellent experience and we enjoyed our stay. The restaurant was good, specially the outdoor seating area near the pond with many colourful fishes and had a great view of water falls. The lobby was huge and beautiful. It was an easy access to the long journey buses - for travel to Shenzhen & Hong Kong - just outside the hotel.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Manager at The Garden Hotel Guangzhou, responded to this review, 2 weeks ago
Dear Hara U,
Thank you for taking the time out of your schedule to review your stay with us.
I’m happy to read that you’ve enjoyed your March visit with us and that we’ve met your expectations.
Our back garden is a unique feature which no other hotel here in Guangzhou has.
The waterfalls and the serenity takes away the busy, overwhelming atmosphere of this big city.
In case you are planning your next trip to Guangzhou, please do not hesitate to contact me for any assistance.
Best regards,

Jochen Schuermann
Director of Guest and Event Experience
Jochen@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Garden Hotel Guangzhou

Address: No. 368 Huanshi Dong Road, Guangzhou 510064, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in Guangzhou
#17 Luxury Hotel in Guangzhou
#18 Family Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#18 Top resorts Hotel in Guangzhou
#18 Casino Hotel in Guangzhou
#26 Business Hotel in Guangzhou
#109 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Garden Hotel Guangzhou 4.5*
Official Description (provided by the hotel):
The Garden Hotel, Guangzhou, the first and only Platinum 5-Star Hotel in Guangzhou, the flagship hotel of the Lingnan Group's deluxe hotel collection — LN Garden Hotel and the Headquarters Hotel of The 16th Asian Games, is a premier destination for guests from home and abroad featuring exceptional facilities, superb services and personalized Lingnan style hospitality. The Garden Hotel is centrally located in the heart of Guangzhou's prosperous business and entertainment district, with easy access to the airport, train stations and the Taojin Station of Guangzhou Metro Line 5 located in front of the Hotel. The Garden Hotel boasts 828 exquisite guest rooms and a wide array of distinctive restaurants and bars offering exceptional fine dining and wining experiences. The grand Convention Hall and ten versatile function rooms, feature state-of-the-art facilities and impeccable services offered by a dedicated catering team, are the perfect venues for hosting high-class banquets, meetings and special events. The hotel also features a well-equipped business centre, health club, spa, shopping arcade and back garden. ... more   less 
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Also Known As:
Garden Hotel Guangzhou

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