We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not a bad choice” 4 of 5 stars
Review of The Garden Hotel Guangzhou

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Garden Hotel Guangzhou to your Saves list
The Garden Hotel Guangzhou
4.5 of 5 Hotel   |   No. 368 Huanshi Dong Road, Guangzhou 510064, China   |  
Hotel amenities
Ranked #19 of 2,847 Hotels in Guangzhou
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“not a bad choice”
4 of 5 stars Reviewed October 31, 2012 via mobile

this hotel has been renovated not long ago and the rooms are two combined into one. the room is spacious and nice design. I feel comfortable. the service was efficient but found the English level is not too great. I will come back again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, November 22, 2012
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to read that you had an enjoyable stay with us and were impressed with our rooms which have been renovated. Admittedly, the English level of some of our local staff needs to be polished. Operational English courses will be conducted regularly and we will continue to have more foreign associates to work with us.

Once again, thank you for your comments and we look forward to welcoming you again in the near future.

Yours Sincerely


Quality Assurance Office
Email: QAOffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,131 reviews from our community

Traveler rating
    829
    1,064
    185
    35
    18
See reviews for
105
43
45
629
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Jakarta, Jakarta Raya, Indonesia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 30, 2012

I stayed at deluxe suites room for 4 days, its quiet nice. Only checked in time really took long, waited almost 20 mnt. Too bad i didnt try others facilities. Its good hotel for business and holidays. The rooms are modern, clean and enough space. The hotel looks old from outside but inside interior is actually good.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, November 29, 2012
Thank you for taking the time to share your feedback on Tripadvisor.
Please accept our apologies for the experience upon checking in on your recent visit. Besides, thank you for your compliments for our hotel interior and other services. Your comments had been shared among our team to encourage us to maintain a high standard.
We are looking forward to welcoming you again in the near future.

Yours Sincerely


Quality Assurance Office
Email: QAOffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed October 19, 2012

Do no go there, or maybe you should wait 2 or 3 years till they are done from the noisy renovation they are talking about!! the Hotel is old, over prices, and smelly!
not happy at all, go to Crown plaza!

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, November 8, 2012
Dear Guest,

Thank you for taking the time to share your feedback on Tripadvisor.

Please do accept our sincere apologize with regards to the room which you were staying in. Refurbishment plan of our Superior rooms is scheduled to enhance our room design and product to meet the needs of our guests. Our Deluxe category and above are more spacious (64㎡) which has a separate bedroom and living room.

We do hope that you will allow us the opportunity to restore your confidence in our rooms. Please do not hesitate to contact us for room arrangement in advance and we would be more than happy to help. Welcome you back in the near future.


Yours Sincerely

Quality Assurance Office
Email: QAOffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 18, 2012

A good hotel for business travellers. High level of conference and meeting facilities. Good attention to detail. Rooms are modern, clean and of a high standard. Expensive and busy during Canton Fair. Beds are very firm.

Room Tip: Pay a little more and request a club/executive level. These are suite rooms.
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, November 8, 2012
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to read that you had a enjoyable stay with us and was impressed with our rooms, conference and meeting facilities and services. We do apologize for the bed firm. We have completed the upgrade on the bed mattress in our Elite room category and hopefully this will make a difference to the bed mattress, as further option we offer soft mattress on request.

Once again, thank you for your positive comments and we look forward to welcoming you again in the near future.


Yours Sincerely

Quality Assurance Office
Email: QAOffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
Level Contributor
124 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed October 1, 2012

I was on a business trip and stayed there for 4 days. the hotel looked nice from outside and the lobby is the best thing about the hotel, but rooms.......they shout renovation. The rooms are very old.......it was a big set back for me wile entering the room. Another best thing about the hotel is the location....lots of shopping malls, hotels and restaurants are around. The breakfast buffet was nice. May not stay here, when ever i travel next!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, October 11, 2012
Dear Guest,

Thank you for taking the time to share your feedback on Tripadvisor.

Please do accept our sincere apologize with regards to the room which you were staying in. Refurbishment plan of our Superior rooms is scheduled to enhance our room design and product to meet the needs of our guests. Our Deluxe category and above are more spacious (64㎡) which has a separate bedroom and living room.

We do hope that you will allow us the opportunity to restore your confidence in our rooms and welcome you back in the near future.

Yours Sincerely

Quality Assurance Office
Email: QAOffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trussville, Alabama
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 24, 2012

The hotel is exactly what a 5 star hotel should be. Staff very helpful.Improvement would be having advisory staff near hotel elevators with a little better command of English. Great breakfast.
Beautiful, well appointed rooms. Very Clean. No HVAC problems. Restaurants and shopping fairly nearby as well as in the hotel.
CanAM Clinic right in the hotel with English speaking staff.
Would also suggest that the children's play room location were not such a well kept secret.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, October 11, 2012
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We were glad to learn that your experience with our staff and had a good time with us. Admittedly, the English level of some of our local staff needs to be polished. Operational English courses will be conducted regularly and we will continue to have more foreign associates to work with us. In addition, we will arrange certain direction signage according to your suggestion.

Once again, thank you for your comments and we look forward to welcoming you again in the near future.

Yours Sincerely

Quality Assurance Office
Email: QAOffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed September 7, 2012

The location is great, the neighborhood is very nice, the rooms are huge (maybe I was upgraded to a suite - unless all rooms are like that), the service is very welcoming and the breakfast is very nice. There is a very nice shopping centre across the road, a choice of restaurants, and a couple of nice bars. This is a good hotel, and a very nice choice for business.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, September 28, 2012
Dear Guest,

Thank you for taking the time to share your experience of your recent stay with us.

We appreciate to hear that you truly enjoyed our service and your experience has been positive.

We are looking forward to welcoming you back again.

Yours Sincerely

Quality Assurance Office
Email: QAOffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Guangzhou hotels
0.5 mi away
Guangzhou Baiyun Hotel
Guangzhou Baiyun Hotel
#54 of 2,847 in Guangzhou
4.0 of 5 stars 796 reviews
1.6 mi away
China Hotel, A Marriott Hotel, Guangzhou
0.3 mi away
Crowne Plaza Guangzhou City Centre
Show Prices
Show Prices
Show Prices
2.2 mi away
Hilton Guangzhou Tianhe
Hilton Guangzhou Tianhe
#7 of 2,847 in Guangzhou
4.5 of 5 stars 448 reviews
2.6 mi away
The Westin Guangzhou
The Westin Guangzhou
#12 of 2,847 in Guangzhou
4.5 of 5 stars 992 reviews
1.0 mi away
DoubleTree by Hilton Guangzhou
DoubleTree by Hilton Guangzhou
#21 of 2,847 in Guangzhou
4.0 of 5 stars 191 reviews
Show Prices
Show Prices
Show Prices

Been to The Garden Hotel Guangzhou? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Garden Hotel Guangzhou

Address: No. 368 Huanshi Dong Road, Guangzhou 510064, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Guangzhou
#12 Spa Hotel in Guangzhou
#14 Romantic Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#18 Luxury Hotel in Guangzhou
#99 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Garden Hotel Guangzhou 4.5*
Number of rooms: 828
Official Description (provided by the hotel):
The Garden Hotel, Guangzhou is one of the first landmarks of 5 star luxury hotels , it showcases a perfect blend of Cantonese heritage and contemporary sophistication. Garden Hotel offers welcoming ambience, memorable experience and classic culinary tour. Garden Hotel boasts 828 guest rooms & suites, 150 apartments, 8 multi - function rooms and 10 dining venues. The perfect choice for your journey in Guangzhou! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Priceline, Odigeo, Agoda, Venere and EasyToBook so you can book your The Garden Hotel Guangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Garden Hotel Guangzhou

Owners: What's your side of the story?

If you own or manage The Garden Hotel Guangzhou, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.