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“A Nice Hotel but…” 3 of 5 stars
Review of White Swan Hotel

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White Swan Hotel
4.0 of 5 Hotel   |   No.1 Shamian South Street, Liwan District, Guangzhou 510133, China   |  
Hotel amenities
Ranked #37 of 2,821 Hotels in Guangzhou
4.0 of 5 stars 25 Reviews
2 reviews
1 helpful vote 1 helpful vote
“A Nice Hotel but…”
3 of 5 stars Reviewed 2 weeks ago

The White Swan locations in a beautiful Shamian island with the colonial European buildings – hard to find it out in Guangzhou. Good for walking around after dinner. But there is no public transportation in this island. You need to cross the small bridge however it is still very convenient to access massive public transportation, e.g. buses, tube….
The hotel lobby is great, beautifully designed (functioning well). However the room is small and needs to update. I had no got the room with view of Peal Rive but it was ok to see Shamian Island.
There is a restaurant next to Peal rive, good to have breakfast and dinner (day and night) there because of the views. However the taste of food is average, same as the service.
Generally, the front desk staff are professional, polite and helpful.

Room Tip: Both side are fine depended what you like, view of rive or island. If you pefer island view, choose...
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  • Stayed September 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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25 reviews from our community

Traveler rating
    14
    6
    2
    2
    1
See reviews for
5
3
3
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel with original character. it offers oriental aesthetics with elegance and luxury. We stayed at the executive suite and can't get over the luxurious feeling and particularly the bathroom. I wouldn't stay anywhere else in Guanzou but there!

Stayed December 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

Enjoyed a short stay in this luxurious hotel. The cocktail lounge is a marvelous place to unwind which overlooks the Pearl River. My room also had a river view. I definitely plan to return in the near future for a longer stay.

Stayed July 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed October 3, 2014

I stayed in this hotel a while ago, & it is very good! I believe that Queen Elizabeth stayed here too when she came to China. No complaints with food, service, level of English, location, rooms, etc. Shamian Island is the old diplomatic quarter, & various buildings are built in classic European style. I wouldn't hesitate to stay at this hotel again!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

We were there in May of 2006 at the end of a long trip. Nice hotel with great restaurants within walking distance. There were traditional Chinese restaurants as well as a nice "American cuisine" restaurant. Shamain Island is very friendly and the shops are very interesting with reasonable prices on items.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Hong Kong, China
Top Contributor
85 reviews 85 reviews
43 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 14, 2014

I was last here in July 2002 and had an excellent stay. My wife and I had particularly enjoyed cavorting in the outdoor pools , as I recall. I was sad to read that it's been shuttered up and/or possibly gutted. However, there are happy memories from July 1989 whern the property was THE place to stay in Guangzhou. As another correspondent has written, the English Queen and consort ( He may have even made one of his racist gaffes here) had occupied suites in the White Swan in 1986. It was a byword for luxury and gracious living back then. May the Grand Lady-the White Swan- be restored and soon.

Room Tip: The higher floors were the best.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton Junction, New Jersey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 21, 2014

We stayed here when we adopted our daughter. The staffing was creepy - each floor had a uniformed monitor making a list of when you leave and return. Any hallway activity, no matter how quiet is not permitted. Presenting our child with a birthday cake without renting a banquet room was not permitted either. The entire staff is polite and formal without any genuine friendliness. My wife is Chinese (from China) and speaks Mandarin fluently and was unable to pierce the rigid and guarded way in which each guest is treated. Clean and quiet yes, but if you want nice, stay elsewhere.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Swan Hotel

Address: No.1 Shamian South Street, Liwan District, Guangzhou 510133, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#19 Spa Hotel in Guangzhou
#22 Business Hotel in Guangzhou
#34 Luxury Hotel in Guangzhou
#134 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — White Swan Hotel 4*
Number of rooms: 843
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Also Known As:
Hotel White Swan
White Swan Guangzhou

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