I wasn't sure what to think after reading the reviews here, but as my trade event was at this hotel, I decided to take a risk and just see what was what.
I am so glad I did. The price was great, considering how clean and elegant this hotel is. My room was moderately luxurious, with a spacious bathroom, great work desk, a chaise, and a bed with lots of pillows. There was an iron/ironing board and a safe in the room. The free bottled water was a nice touch, too.
The concierge and front desk were spot on. They helped me secure a box I had shipped, showed me great places to shop and eat, arranged transportation to/from the airport, and taught me how to use Guangzhou's metro (an awesome feature of the city). Room service was REALLY prompt and courteous, and housekeeping was very conscientious about not throwing away ANYTHING I left laying around (like empty Ziploc bags, etc). They even rushed up some Band-Aids when I asked for some (but be sure to pronounce them band-a-gees).
The service was fantastic all throughout the hotel EXCEPT in the executive lounge. It just didn't make sense...why would management be lacking when it came to catering to the bigger spenders? The breakfast buffet was scantily monitored, it took forever to get a cup of coffee, the servers never seemed to clear tables or restock silverware, and the omelet chef didn't speak English.
And one useful tip: there's an amazing steak restaurant called Prime in the hotel. The prices there are truly ridiculous, BUT if you go back up to your room and order the same items from room service, the price is a fraction and the food is brought up in a warming bin all fresh and tasty (and fast, remember?)
- Official Description (provided by the hotel):
- Featuring 850 guestrooms, China Hotel, A Marriott Hotel presents a classic charm delicately blended with contemporary leisure and business facilities to make your stay the most pleasurable possible! Although, our dedicated Chefs will take you on a culinary Journey through Western and Asian Cuisines to ensure that your business dinner or your family and friends gatherings meet everybody's expectations. With over 1200m2, our large meeting space is complemented by friendly and efficient service on offer from our banquet menu - enough to make every business event or social occasion an unparalleled success. Creating unforgettable moments by offering the highest service standards -"The Marriott Way". ... more less
- Reservation Options:
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- Also Known As:
- China Hotel Marriott
- Marriott Guangzhou
- Guangzhou Marriott