We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not a bad choice” 4 of 5 stars
Review of The Westin Pazhou

Save Saved
You added The Westin Pazhou to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin Pazhou
5.0 of 5 Hotel   |   No.681 Fengpu Middle Road, Haizhu District, Guangzhou 510335, China   |  
Hotel amenities
Ranked #20 of 2,562 hotels in Guangzhou
Los Angeles, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“not a bad choice”
4 of 5 stars Reviewed November 1, 2012 via mobile

I have stayed in this hotel for one weekend and found it is fabulous. the rooms are nice and clean. staffs are friendly and knowledgable. the major lobby looks grand. however just that the bathroom is not as big as I thought. overall a good stay

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

118 people have reviewed this hotel

Traveler rating
    57
    45
    7
    7
    2
See reviews for
1
7
1
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Shanghai, China
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 30, 2012

As our readers have come to learn we are direct and to the truth. Westin Pazhou is a top rated hotel in our book! The team, rooms, club lounge, and management are amazing and go out of the way to make you feel at home. We highly suggest this hotel while in Guangzhou.....

Room Tip: The Taste Food is rather tasty...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, October 31, 2012
Dear Warren K,
It is truly glad to know you enjoyed your stay at The Westin Pazhou. It brings inexpressible delight to all our hotel staff when you mentioned our hotel as your home in Guangzhou. It is our pleasure to constantly offer personal and instinctive service to you and all our valuable guests. We sincerely look forward to seeing you again the next time when you’re in Guangzhou.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 23, 2012 via mobile

The Westin has definitely improved and is ready for clients attending the Fair. The rooms are very business friendly and comfortable, and the FB has really picked up it's game.
Sitting in the main floor reataurant eating a la carte and the food and service were great.
Definitely the place to stay while at any show at the Pazhou Fair.

Stayed October 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, October 25, 2012
Dear Ian T ,
Thank you for all your kind words and recognition towards The Westin Pazhou. As the only hotel with direct access to the Canton Fair Complex, we try to improve our service in every aspect and provide more renewal experience to our valuable guests, especially business travelers. And your kind feedback has always been a great encouragement for us. We sincerely look forward to your next stay with us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guangzhou, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 18, 2012

We visited the Canton Fair this week and stayed at this hotel for the first time. Our travel plans changed and we enlisted the help of Connie Pan in the Executive Lounge to change our reservations and other hotel bookings. Although it was a very detailed and arduous task to sort things out, she did it with a smile and very efficiently.
Many thanks for taking the stress out of our day. Great work....great lady!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, October 22, 2012
Dear Douglas B,
Thank you for staying with us during Canton Fair. The Westin Pazhou enjoys the enviable position of being the only hotel with direct access to the Canton Fair Complex. We hope this could offer you great convenience and help you work well. It’s glad to know our Westin Executive Club Lounge has been helpful during your stay. Your kind words will be a great encouragement for us. Looking forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kuurne
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 7, 2012

This hotel has the best location, linked to the Pazhou Complex in Guangzhou, ideal when you are visiting trade fairs. Wouldn't recommend this hotel for tourists.
Stayed in a Premium Room on the 36th floor, room 3615, ideal room with superb view on the river and the skyline with access to the executive floor on the 40th floor.
Executive lounge is among the best I have experienced in a Westin Hotel - friendly staff, great drinks and fingerfood. I can also recommend the buffet, all day restaurant -great seafood, oysters, crablegs, and price is very reasonable
Good spa - prices for airport pickup are very expensive. Just dissapointed that they charged me a half day room because I checked in at 10.15 AM after a night flight - never experienced this in a Westin Hotel as a Gold SPG Member. Check in is only as from 3:00 pm which is late for a business hotel - they should be more adaptable to the business traveler.On the other hand, they gave me a late check out till 6:30 pm. Nevertheless, I don't find it a good commercial decision - if valued members are checking in earlier and the hotel has not a high occupancy, than what one should do to make a customer happy.

Room Tip: Higher floor - very quit, superb view, - room 3615
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, September 9, 2012
Dear busybiss,
Thank you for taking time to share your Westin experience with us. The Westin Pazhou enjoys direct access to Canton Fair Complex and it will be a perfect choice for trade fair attendees as you mentioned. We are glad to know you enjoy the city skyline room view, executive lounge service and fresh food in Seasonal Tastes. And also, your recommendation is highly appreciated and it will be very helpful as we improve guests experience for business travelers. We sincerely look forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guangzhou, China
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 5, 2012

We are Guangzhou residents,under normal circumstances,we won't spend the nights at any hotels in Guangzhou.My hubby won the free night coupon of this hotel at his company's annual party,so I had a chance to spend 2 nights at this hotel with my hubby for Valentine’s Day.

It's a perfect location for trade fair visitors because it is in the area C of Guangzhou International Convention & Exhibition Center.If you come to Guangzhou for travel,it is absolutely not the right place.It is near the Pazhou MTR Station,but very far away from downtown,so it still takes a long time to arrive downtown by metro.There is a few people in the street when there is no trade fair,especially in the evening.Actaully it is in the middle of nowhere for the traveller.

The coupon offered two free Renewal Suite nights.The Renewal Suite is very large,clean and nice.There is an Osim foot massager in the suite,it's great,we love it!The L’Occitane Bathroom Amenities are provided in the suite.The Heavenly Bed is comfortable.View from suite is nice.Unfortunately,the capsule coffee machine of our suite was not working!

Service was good but not impressive.

Executive Club Lounge was great,the selection of Club Lounge's breakfast buffet was less than the hotel's restaurant,most of food were tasty.In particular,it provided dim sum,love it!The happy hour provided the food and drink(including alcohol and non-alcohol).

Overall,it is highly recommended for the trade fair visitors,but not recommended for the travellers.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 25, 2012

I spent one night at this hotel with my wife for my birthday, as my kid was away in Beijing on a study tour with his school. I chose this hotel because of the very attractive rate, only US$120, compared with US$188 for the other Westin near the Guangzhou East Station. It is also a new property, opened for just about a year.

The hotel is located in the middle of the Guangzhou Exhibition Centre in the Pazhou district in southeast Guangzhou. It is about five minutes walk from the Pazhou subway station so transportation is not a big problem. However, at night the streets are quite dead because the whole neighbourhood consists of only exhibition halls and warehouses, other than the Westin and the Shangri-La a few blocks away. It seemed there was no major exhibition going on when we were there, so the hotel was very quiet with few guests.

We were very lucky to be given a corner room facing south and east on the 20th floor. This gave us a great view of the suburbs of Guangzhou – wide-open space with rice paddy fields, factories and the exhibition centre itself.

Our room was very spacious (more than 50 square metres, I believe) and very elegantly furnished. The open bathroom was well equipped with a roomy shower and a bathtub, and was combined with the walk-in closet in an integrated whole.

As it was just an overnight trip, we didn’t spend a lot of time in the hotel. When we came back at night we found out that only the lobby lounge was open for drinks. There were only two tables of guests and no live entertainment was available.

We went swimming the next morning. The pool was quite nice and big (about 30 metres long) for an indoor hotel pool. Unfortunately, the water temperature (which I believe was at the standard 28 degree Celsius) was too cold for my wife, and there was no Jacuzzi for her to soak. There was also a spa but we didn’t try it.

All in all, a very nice hotel if you don’t mind the location.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, July 27, 2012
Dear allanng2004,
Thank you for taking time to review The Westin Pazhou. It is honored to know that you enjoyed your stay, especially the beautiful city skyline room view. Your detailed feedback is highly appreciated and it will help us constantly deliver instinctive and personal service to our most valuable guests. We sincerely look forward to your next stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to The Westin Pazhou? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Pazhou

Address: No.681 Fengpu Middle Road, Haizhu District, Guangzhou 510335, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Guangzhou
#14 Spa Hotel in Guangzhou
#19 Luxury Hotel in Guangzhou
#101 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Pazhou 5*
Official Description (provided by the hotel):
The Westin Pazhou enjoys the enviable position of being the only hotel with direct access to Guangzhou International Convention & Exhibition Center - home of the Canton Trade Fair, and also ajoining major corporate offices in the Pearl River New City and the new Guangzhou landmark- Canton Tower.Find residential-style comfort and enticing style in our 325 spacious guest rooms and suites with views of the Pearl River or dazzling city skyline. Enjoy the finest high-tech amenities and wake up refreshed in a signature Westin Heavenly Bed®. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood APAC, Expedia, Travelocity, Booking.com, Agoda, BookingOdigeoWL, Despegar.com, Ctrip DaoDao and Otel so you can book your The Westin Pazhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou

Owners: What's your side of the story?

If you own or manage The Westin Pazhou, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.