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“Good location” 4 of 5 stars
Review of Crowne Plaza Guangzhou Huadu

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Crowne Plaza Guangzhou Huadu
4.5 of 5 Hotel   |   No.189 Yingbin Avenue, Huadu District, Guangzhou 510800, China (New Baiyun Airport)   |  
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Ranked #14 of 2,387 hotels in Guangzhou
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good location”
4 of 5 stars Reviewed January 24, 2013

Great business hotel,located close to the airport, rooms are spacious, modern and clean, staff are very helpful. the all day dining is good, Chinese restaurant is a bit risky if you are an out of towner.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandy l, Public Relations Manager at Crowne Plaza Guangzhou Huadu, responded to this review, January 30, 2013
Dear Sir/Madam,

We would like to thank you for choosing Crowne Plaza Guangzhou Huadu for your recent stay in Guangzhou and appreciate your taking the time to share your comments.

We look forward to welcoming you back, or perhaps some of your friends whom you may care to recommend our hospitality.

Sincerely,

Helen Hou
Assistant Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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78 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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  • English first
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Kuala Lumpur
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 3, 2013

very nice hotel, comfortable and spacious rooms.
real fast check-in / fast check out.
met the director at breakfast, overlooking the good behavior of his staff; no wonder this makes the staff meeting the challenhing expectation of the business travellers.

Room Tip: the higher the better, for the view (evenso the fog is terrible !)
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandy l, Public Relations Manager at Crowne Plaza Guangzhou Huadu, responded to this review, January 3, 2013
Dear Sir/Madam,

We would like to thank you for choosing Crowne Plaza Guangzhou Huadu for your recent stay in Guangzhou and appreciate your taking the time to share your comments.

We look forward to welcoming you back, or perhaps some of your friends whom you may care to recommend our hospitality.

Sincerely,

Helen Hou
Assistant Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Margate, Kent
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 4, 2012

I stayed here for two occassions in one week.

I arrived from the airport in their shuttle bus. Just a note for international arrivals, you need to leave the international terminal and go under the road to the termainal on the other side. Find gate 30 and there is where the bus meets you.

Other than ringing the hotel, I had no way of knowing where the shuttle bus collected passengers from.

The hotel is large and airy, and being an ambassador member I did feel well looked after.

The room was exellant and had everything a business traveller could ask for. The bed was large and comfortable, and decent quiet airconditioning made the environment very pleasant.
The batthroom had pleanty of room to put toiletries around and could not be faulted.

The service by all members of staff was quick and curtious. I never felt as if anything was too much trouble.

Admittedly I only managed to have breakfast in the hotel, but the buffet had pleanty on offer for all tastes. however just a personal thing, I prefer my bacon less crispy!

The only issue i had with the hotel was when i left i was waiting for the free shuttle bus, and was there in plenty of time and "booked" my space as requested. I could not see where it was nor was I told where to meet it. In short I missed it and therfore had to get a taxi to the airport, other wise I would have ben late for my flight.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandy l, Public Relations Manager at Crowne Plaza Guangzhou Huadu, responded to this review, December 5, 2012
Dear Guest,

Thank you for taking the time to share your comments regarding your experience during your recent stay with us. We greatly appreciate you to bring this matter to our attention and apologize for any inconvenience you may have experienced.

We have communicated your feedback to the concerned department manager who will take appropriate action to rectify the issues.

Once again, we thank you for choosing Crowne Plaza Guangzhou Huadu and look forward to have the opportunity of serving you again in the future.

Sincerely,

Helen Hou
Assistant Communication Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 19, 2012

This was my first time at this hotel although I do use Crowne Plaza Hotels both in UK and in China and on this occasion I had a meeting in Guangzhou with an early flight out. So decided to stay near to the airport and suffer the trek into Guangzhou city which can take anything between 40 mins to 1 hour by taxi. But as long as you can chose the right time to travel into town it is not so bad and the CAB price is reasonable.
Because it was a quick visit I only staid 2 nights, on the first night I ate in the restaurant which was very nice. On the second night I had a few beers in the bar (again very reasonable) and then had a snack in my room. Later that evening I learned my early flight out the next day had been cancelled and I was hoping that I would be delayed by 24 hours so that I could enjoy the hotel for one more day as a tourist - I found it so relaxing and friendly - but it didn't work out that way and I just got switched onto another airline.
I really enjoyed my stay at this hotel and would have liked to stay longer to relax and enjoy all the facilities. Not to mention that the price is VERY reasonable and trust me, I do not like spending money unnecessarily and always look for the best deals.
With all this said I would very much recommend this hotel for the same reasons I stayed there.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandy l, Manager at Crowne Plaza Guangzhou Huadu, responded to this review, November 22, 2012
Dear Cabennat,
Thank you for sharing your experience about your recent stay with us. We greatly appreciate your compliment on our staff as well as the food. For your information, our hotel provides scheduled shuttle bus to and from the airport. Once again, thank you for your patronage and hope that you will continue to choose Crowne Plaza Guangzhou Huadu in future.
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Alto, New Mexico
Top Contributor
51 reviews 51 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 18, 2012

Congrats on the decision of the IC group to rapidly expand their properties in China. Very good move, and appreciate your building quality properties at reasonable prices. And this is a very good example of value vs. cost. No longer is your only choice a 1 hour ride into Guangzhou or paying 1500 RmB at the Pullman at the airport, you now have a choice within 15 minutes of the airport, with a decent rate, nice well built (and quiet) rooms, a decent western restaurant with a reasonable wine lien, and people that really will bend over backwards for you. One thing to note, especially if you have an early flight, book the taxi the night before. They are not kidding it will take 30 minutes lead time if you wait until you check out. But otherwise, highly recommended.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandy l, Manager at Crowne Plaza Guangzhou Huadu, responded to this review, November 22, 2012
Dear MakinanDan,
greetings from Crowne Plaza Guangzhou Huadu.
At first, thank you so much for your kindly congratulations. We greatly appreciate you could sharing your experience about your recent stay with us. For your information, our hotel provides scheduled shuttle bus to and from the airport. Once again, thank you for your patronage and hope that you will continue to choose Crowne Plaza Guangzhou Huadu in future

Sandy Li
Asst. Sales Manager
Sandy.li@crowneplazahuadu.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 15, 2012

The hotel is good with a bit exception that staff here can speak better english as compared to other chinese people and its easier to communicate as the name of hotel speak for itself but it also has some loopholes which is very difficult for many others to digest here sometimes you find hair in breakfast and when you complain about it no action is being taken which was terrible part thhis property is only 15 minutes from Guangzhou airport very far from guangzhou city as the area hardly has any shopping complex nearby the closest is RT MART 5 miutes drive by cab it is actually departmental store for shopping definately have to go to gunagzhou the best way to reach guangzhou is go to airport by airport shuttle and then take metro to guangzhou railway station here you have to change train from jiahewanggang the only good part of this hotel is that it is closer to airport but from other point of view its very far from city if you go to guangzhou city centre by cab it cost you around 80-90 Yuan which is very costly. Rooms are well maintained and has decent swimming pool with good restaurant.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandy l, Manager at Crowne Plaza Guangzhou Huadu, responded to this review, November 26, 2012
Dear Mr Sayed ,

Thank you for staying at Crowne Plaza Guangzhou Huadu and sharing your experience during your stay. We greatly appreciate you taking the time to bring those matters to our attention and apologize for any inconvenience you may have experienced.

Please rest assured that your constructive comments has been passed on to the concern department who will take appropriate action to rectify the problem.

It is always our goal to consistently provide superior service and accommodations and your feedback enables us to take the necessary actions to make improvement in the future.

We hope you will continue to choose Crowne Plaza Guangzhou Huadu for your future travel needs.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2012 via mobile

Stayed for business in this hotel for the first time. Have stayed in other Crowne plaza hotel outside China and have found them mediocre . I prefer the intercontinental chain of hotel as they are of a certain class . But I was very surprise at the standard of this hotel. Clean, lovely restaurant especially Hao Chi and wonderful friendly staff.
The hotel is modern and the bedroom is comfortable competitive pricing will bring me back again.
This hotel has changed my perception of Crowne Plaza chain of hotel in China and I will be staying more with them as they seem to cover many places in China

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandy l, Public Relations Manager at Crowne Plaza Guangzhou Huadu, responded to this review, December 27, 2012
Dear Sir/Madam,

We would like to thank you for choosing Crowne Plaza Guangzhou Huadu for your recent stay in Guangzhou and appreciate your taking the time to share your comments.

We look forward to welcoming you back, or perhaps some of your friends whom you may care to recommend our hospitality.

Sincerely,

Helen Hou
Assistant Communication Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Guangzhou Huadu

Address: No.189 Yingbin Avenue, Huadu District, Guangzhou 510800, China
Phone Number:
Location: China > Guangdong > Guangzhou > New Baiyun Airport , Baiyun District , Huadu District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 2,387 hotels in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Guangzhou Huadu 4.5*
Official Description (provided by the hotel):
Crowne Plaza Guangzhou Huadu is the first 5-star international hotel in Huadu. The hotel is conveniently located in the heart of the Guangzhou Baiyun International Airport Area, ten-minute drive from the airport and Huadu District’s central hub, as well as Huadu’s largest Jewelry Trade Market and 40-minute drive from downtown Guangzhou and Pazhou International Exhibition Centre. In addition, we offer free scheduled shuttle bus service between the hotel and Guangzhou Baiyun International Airport, and during the Canton Fair period, the free scheduled shuttle bus is available between the hotel and Pazhou International Exhibition Centre. Crowne Plaza Guangzhou Huadu offers 299 guest rooms, including suites and a Crowne Plaza Club Floor. Complimentary Wifi service in rooms and hotel public area, 24-hour in-room dining service, central air-conditioning with individual control, in-room safe, hair dryer, mini bar, coffee and tea, iron and ironing board, 42’’ LED TV are all ready for your comfortable stay. Each Club Floor Room and Suite comes with premium guest services, including express check-in and out, 2-hour complimentary use of meeting room at the Crowne Plaza Club Floor, complimentary breakfast, beverage and Happy Hour at the Club Lounge, late check-out until 16:00 and etc. The fitness centre and outdoor swimming pool offer guests a great place to relax and the Garden Café, Chinese Restaurant and the Lounge Bar provide delicious offerings of culinary delights. With seven multi-function meeting rooms and a Crowne Ballroom, Crowne Plaza Guangzhou Huadu offers excellent options for all types of events. The column-free Crowne Ballroom spreading 1100 sqm accommodates as many as 1600 people for meeting; it can also be divided into four individual sections to meet guests’ various needs. ... more   less 
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