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“Beautiful hotel, high quality service (give the Club a miss though)” 5 of 5 stars
Review of Sofitel Guangzhou Sunrich

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Sofitel Guangzhou Sunrich
5.0 of 5 Hotel   |   No.988 Guangzhou Avenue Middle, Guangzhou 510620, China   |  
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Ranked #6 of 2,814 Hotels in Guangzhou
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Beautiful hotel, high quality service (give the Club a miss though)”
5 of 5 stars Reviewed December 6, 2012

Rooms are spacious and beautifully appointed, beds very comfortable. The other highlight were the staff who were wonderfully friendly and helpful. Special mention to Gilbert in the restaurant who went out of his way to make us comfortable and accommodate us and our toddler.

Club Access - If you are travelling for business and need access to the club for meetings it might be worth it, but if you are travelling for leisure would highly recommend you give the club a miss. It is just not worth the extra you pay.

If you are travelling with babies the cots provided are not great. Although the cot itself seems to be the standard for hotels in china we were provided with two thin pillows over the cot slats by way of a mattress - didn't look at all comfortable and had she been younger would have considered it a SIDs risk.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review, December 6, 2012
Bonjour, thank you very much for your constructive comments. We are pleased to inform that we have made sure that safety baby mattresses are provided with all cots.
We would like to assure customers that Club Millesime, our exclusive Club floor, does deliver a unique experience for a reasonable premium fee : Private cellar with daily wine events, butler service, exclusive and comfortable lounge, free cocktails and drinks every evening, free use of meeting room and many more.
The Sofitel team
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667 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
London, United Kingdom
Top Contributor
130 reviews 130 reviews
118 hotel reviews
Reviews in 45 cities Reviews in 45 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed December 1, 2012

I have stayed in six hotels in Guangzhou. This is the best central hotel I have stayed in.
45 minutes from the airport, but I needed a hotel car. Cost? £60. Wow, thats rich!
Very good location in the middle of the CBD. The hotel was built just a couple of years ago and it is an iconic building in its district.
I had a superior room. This was large and luxurious. Great oval bath- I love a good soak in a bath. Very comfortable bed, good quality coffee. They provided very delicious chocolates and fruit on the first night. Overall all very good, it does feel easy to relax there.
Staff are well trained, courteous and take the trouble to do what you want. I had to use the Business Centre to send a letter to the UK. It was all done in just 10 minutes, but it cost £25 ! Wow, thats richer.
The breakfast is excellent. Proper sausages, Wow, thats great. Efven the bacon is almost correct. Just about worth staying here for the breakfast alone.

Overall a lovely place to stay in Guangzhou. I would be very happy to return if and when I am rich enough!

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review, December 3, 2012
Thank you very much for your kind comments. it will be a pleasure to welcome you back in a near future. The Sofitel Team
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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2012

The room layout, size & quality was very good & impressive, but service seems not consistent, first night there was choc serving on the table, and didn’t see that the second night. If that’s one night only service, should put something there say “Welcome Sweet Only”, so customer wouldn’t disappoint the next day.

Rather than that, was a very pleasant stay.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review, November 26, 2012
We are grateful for your constructive comments. We apologize for the misunderstanding as the chocolate was indeed a welcome gesture.
We look forward to welcoming you back very soon.
The Sofitel Team
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Almhult, Sweden
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

This is a really good hotel. I stayed in a Luxury room and the room was clean and very big with excellent view on 25th floor. Big and comfortable beds, LCD tv also in bathroom mirror. Service in this hotel is very good. And breakfast with many choices. Will stay here next time im in Guangzhou. Top Class hotel!!!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review, November 23, 2012
We would like to thank you very much for your encouraging comments. It will be our privilege to welcome you again in a near future. The Sofitel team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Guangzhou Sunrich

Address: No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Guangzhou
#5 Family Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#5 Spa Hotel in Guangzhou
#5 Luxury Hotel in Guangzhou
#106 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Guangzhou Sunrich 5*
Number of rooms: 493
Official Description (provided by the hotel):
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view. ... more   less 
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Also Known As:
Sofitel Guangzhou Sunrich Hotel Guangzhou

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