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“Could be better” 3 of 5 stars
Review of Crowne Plaza Science City

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Crowne Plaza Science City
5.0 of 5 Hotel   |   No.28 Ningcai Road, Luogang District, Guangzhou 510663, China   |  
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Ranked #21 of 2,830 Hotels in Guangzhou
Certificate of Excellence
Hong Kong, China
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
“Could be better”
3 of 5 stars Reviewed 3 weeks ago

Stay here for a weekend for the concert nearby. After a long way from Hong Kong to Guangzhou, finally arrive at the hotel. It's located in Science city, for sure it's not in the centre, but should be good for get away.

Alright, let me say the good part first. We are 3 people in total and we got the club room with rollaway bed, we got the club room because we have no time to go out at night, and the club lounge definitely didn't disappoint us. They have plenty of choice for drinks and hot/cold snack at happy hour, the lounge itself is big and quiet.

And now let me back to the room, the design of the bathroom is the room with curtains, when you twist it, you should be able to shut it down, which means outside should not see you. Unfortunately our curtain doesn't work properly, so we called the front desk and they sent someone to fix it, and the house keeper cannot fix it, so she said she will sent someone from the maintenance department to fix it later when we go out.

So we came back at midnight and found that the curtain is not fixed at all, we called again, they sent another lady and said that cannot be fixed. So she didn't give us any suggestion or try to solve the problem. When we keep asking, she explained that never happened before as this is a room design for ONE person. We were shocked to hear that, a room with double bed is designed for ONE person. Even though there's never got more than ONE person stay here, problem is a problem, you are suppose to fix it, not to find an excuse on it. And we asked to change another room, she said it's FULL. (It's a HUGE resort, and we don't even see lots of people around) Anyway we sent her out and called the front desk, manage to get the room change. But surly, that's not a good impression for this hotel.

And the next day we got the late checkout at 3, we wanna to check out at the club lounge, but our new room is located one floor down the club floor. It's 3:01, we can't mange to get back to the club floor as the lift need the keycard. But the most funniest thing, we don't need to insert the card when we come back at midnight.

So we went to G/F to checkout, and we wannna go back to the club lounge and wait for the shuttle. So I asked the lady at the front desk politely, but she is trying to turn me down as I can only enjoy the club lounge before checkout. I told her we just wanna have a cup of tea and sit down for a while to wait. So she finally asked for approval to let us go back n have tea or coffee, that's what she said.

Everytime when I booked the club room, I can always check in/out in the club floor and could wait there til I leave the hotel. I don't know what't the big deal to let us back for half an hour, it's not even the happy hour period.

The hotel itself is big and with all the facility, big swimming pool/ gym room, which could make a lovely resort. But the management may need a big improvement.

  • Stayed April 2015, traveled with friends
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
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260 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Mumbai (Bombay), India
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 14, 2015

Very nice hotel in the Science City area in Guangzhou. Rooms are very well furnished with international plug-in points. Rooms are quite large with a balcony to sit and enjoy the surroundings. Hotel has good restaurants and service is excellent. They even have a shuttle service with good frequency to visit the downtown area for shopping, restaurant etc.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iran
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 14, 2015

The hotel is far from city center and it takes 45 minutes to the airport .The hotel provids bicycles for free if you like to bike.
We are a family of four stayed there for 3 days and enjoyed.
Friendly staff,comfortable beds and good breakfast with eggs and Japanese life cooking ,Muslim's foods stations ,fresh fruit and so on so.
The room is big,nice bathroom and beautiful balcony,free vifi in the room.
If you like to be in calm place here is for you.
Sisi from Iran

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi
Top Contributor
64 reviews 64 reviews
46 hotel reviews
Reviews in 33 cities Reviews in 33 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed March 24, 2015

This was an unexpected treasure, the facilities were great and the rooms very big indeed. Piping hot water for a luxury bath is a rare treat with most standard rooms having showers, so this was a huge bonus. The hotel sports bar was just the job for watching live sports and the steaks in the restaurant were big portions. If you are just in town for 2 days and not so fussy about a trek into town and want to be in the hills, then this is the place for you.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulaanbaatar, Mongolia
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 22, 2015

The hotel is beautiful, the rooms are big and comfortable. The only thing is that there is nothing around this hotel, no restaurants, bars, stores, shopping or anything. It's an hour to the airport, or an hour to downtown. But the restaurants are nice and the service is great, everyone speaks perfect English. Luckily our workshop was at AISG just up the hill.

Room Tip: My room was a long way from the front. I didn't mind the walking but others might. Ask to be in...
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  • Stayed March 2015, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Top Contributor
90 reviews 90 reviews
22 hotel reviews
Reviews in 39 cities Reviews in 39 cities
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed March 16, 2015

I've stayed here a few times in the past and again this last weekend. It's always good: comfortable, friendly staff, good restaurant, pleasant lobby ambiance. But, as others have noted, it's really not a a good location for exploring Guangzhou and there's very little in the vicinity of the hotel. A taxi downtown on Friday evening took me nearly 90 minutes. So if business takes you close by, you can't go wrong. But if you're visiting to explore Guangzhou, it's no use to you!

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 15, 2015

I had the pleasure to stay at the Crowne Plaza Science City Hotel this past week. I must admit that the service matched my expectations on all accounts. Efficient check in and check out. Professional and friendly staff. Knowledgeable staff who assisted me with the answering of my questions about recommended sights to see and restaurants to experience fine dining within the city. The room that I stayed in was clean, spacious, well equipped and without fault. There were many options for meals--from restaurants to bars--with a wide selection of Western and Asian food. A fitness room, swimming pool and business area were added features appreciated. I think for me, the most notable point were the smiles and friendliness of all staff--they really seemed to enjoy their work and assisting customers. Well done to all-I would definitely return to this hotel!

Room Tip: Stayed on the second floor-very quiet.
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  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Science City

Address: No.28 Ningcai Road, Luogang District, Guangzhou 510663, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Guangzhou
#20 Luxury Hotel in Guangzhou
#44 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Science City 5*
Number of rooms: 420
Official Description (provided by the hotel):
The Crowne Plaza Guangzhou Science City - My Name is Lee Eric Newton and I provide Global eMarketing to Guangzhou’s NEW CROWNE PLAZA HOTEL & RESORT. This is one of the Intercontinental Hotel Group’s nicest properties in Guangzhou’s High tech Development Zone Science City. Our new five star hospitality business hotel was constructed into the mountainous landscape so as to preserve lush green trees and vegetation surrounding the property. By utilizing Eco-friendly Green technologies throughout the entire property, like solar panels, rain retention basins, and ambient lighting we save energy, preserve and improve the environment, as well as create a significantly more enjoyable living space for our guest. One enjoys a soothing feeling when returning home from a hard days work in the bustling city, and seeing beautiful forest pine trees and foliage outside of your hotel room window or apartment. But the best part of all is the noticeably cleaner air quality which allows you to breathe easier while relaxing with friends, family, or business partners by our island resort indoor/outdoor pools. The Crowne Plaza is genuinely a great escape from the hazy pollution and never ending grind of Guangzhou’s chaotic city center. So please come enjoy the green tropical hills of Guangzhou where the air quality and life is noticeably cleaner and more enjoyable. So come introduce yourself and enjoy with us in your own private poolside cabana …while enjoying some strong island drinks and delicious BBQ buffet at Norma's Crown Tiki Bar & Grill. ... more   less 
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Also Known As:
Crowne Plaza Science City Hotel Guangzhou

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