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“Excellent Hotel!” 5 of 5 stars
Review of Crowne Plaza Science City

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Crowne Plaza Science City
5.0 of 5 Hotel   |   No.28 Ningcai Road, Luogang District, Guangzhou 510663, China   |  
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Ranked #30 of 2,813 Hotels in Guangzhou
Amherst, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Excellent Hotel!”
5 of 5 stars Reviewed 3 weeks ago

By far the best Crowne Plaza I have ever stayed at
The club lounge is top notch! The girls do their very best to take care of you.
Every other Crowne Plaza manager should stay here and take notes how to run a club lounge properly. Good job ladies!
Hotel pool is great, was only in it twice in two weeks though
The food in the restaurant is fantastic. Colleague had the buffet one night
and had no complaints. Meal I ordered was delicious.The chef was great, he came out a few times and asked how everything was, always was checking the buffet to make sure everything was in line.
Hotel is not near the city so take advantage of the free shuttle to downtown.
(Tip: Download the Higuangzhoutaxi app to get around once you're there, worked perfect! Iphone only)
Overall a great stay.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
    69
    137
    24
    3
    1
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77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2014

We visited this hotel on a TravelZoo deal. When you get in the hotel car from the train station and drive for 30 mins, you may think you are going to the middle of nowhere, but there is a large shopping centre close by. We were told that the staff have formal uniform in the week, but the weekend Hawaiian shirts do give a relaxed friendly impression. The check in was friendly and the lobby staff helpful. The room was a suite, may be two rooms converted into one, with 2 TV’s (No BBC), a large walk-in shower, very comfortable deep sleep bed, two toilets and an in-room printer. We had one or two problems with the room that were fixed quickly after a call to the customer service centre. The room safe had no power, working the cordless phone, some lights and no sound for Channel News Asia and Deutsche Welle. We got an instant call from the duty manager, Eugene, and they fixed the problems by the time we returned to our room from a walk outside. The Wi-fi was fast and did not require an additional login, and allowed access to Facebook surprisingly.

Included in our deal was a dinner buffet and breakfast buffet. These were one of the best we have had in China. Buffet is not easy for the hotels in china as mainland Chinese tend to get a plate higher than Everest on their first visit and so make restocking a problem. But the head chief was constantly patrolling and checking. Never seen this in China before and reflects the hotels commitment to detail. Lots of food choice too. However they did run out of Beijing Duck after just 50 minutes, disappointing. The staff are mostly young, enthusiastic, and energetic, so service is of a high standard. The pool staff were equally friendly, but the changing room and pool are too small for the number of customers. Also the pool is either too deep (1.5m) or too shallow (0.9m). As the average Chinese is short, closer to 1.5m, the depth is not quite right. The snooker table is excellent though. The Lobby has a number of Apple computers for free use, and there is an additional kids computer area too.

To get back to the city center you need to tell the concierge which bus you want to catch. This helps them provide the right size bus. A small 16 seat minibus or the big 50 seater coach. Some people did not do this, but they changed to the big bus quickly and we left only 5 minutes later than scheduled.

Yes we would again.

Room Tip: Talk to the reservation staff by phone before to arrive to check all is ok and any upgrades.
See more room tips
  • Stayed September 2014, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 5, 2014

Stay here very often and always have a good stay. Plenty of restaurants that are open late which is good for people that work. Clean rooms and staff is very helpful and friendly too... Will continue staying here and recommend it to all my co-workers

Stayed September 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 1, 2014

I stayed the hotel for 2 nights for business conference.

The room was very spacious and very clean.
The staffs at receiption were really kind.
I didn't have a chance to use the swimming pool, but it looks big enough.

It's a bit far from the center of the city.

I'd recommend this hotel to my collegues.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review, August 3, 2014
Dear "waaie" ,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us at Crowne Plaza Guangzhou Science City. We will always strive to provide comfortable and friendly accommodations to all our guests.
Thank you once again, we look very much forward to welcoming you back in the future.
Sincerely,
Evangeline
Communications Officier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, Usa
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 24, 2014

This hotel is about 60 km from our China home, we went there for weekends while I am working in near by factories. The Chinese restaurant on 2nd floor taste great, they grown their own vegetables. Swiming pool packed with good numbers of people. Pool side view have excellent view on this pool. Children's slide area and bicycle renting are plus services.

Room Tip: Recommand to choose swiming pool side view, if you are enjoy playful sound coming from swiming pool.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review, June 26, 2014
Dear Mike,
Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Science City. We are very glad to know that our Chinese restaurant MEI HUA helped in making your visit enjoyable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Sincerely,
Evangeline
Communication officer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
142 reviews 142 reviews
97 hotel reviews
Reviews in 72 cities Reviews in 72 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed May 3, 2014

I chose this property as I had some business meeting nearby and I found this Hotel well managed and with very spacious rooms that were very comfortable (big bathroom too). Internet connection was also good (sometimes in China is rather slow in 5 stars hotels).

Breakfast was also very good with a lot of options (western and local) so it is enough to keep going until your lunch time.

Services was very attentive, although the Concierge service was not so perfect as they gave a couple of times not so accurate information about the location of some place near the Hotel and also the Bus timetable to go to airport. However there was a Guest Relationship Officer, Ms. Raymen that was very well trained and knew how to handle things.

To go to the Hotel, there is actually the option to take the Airport Express Bus Line 8A1 for 27 RMB per person. It may take you almost 1 hour to reach the Hotel, but at least you know you will reach the Hotel as sometimes taxi drivers may take longer way to get a higher fare. On the way back you need to count 1.15 hrs as the Bus will stop for a while in a Bus Station to get more passengers.

Overall a good option to stay in Guangzhou if you don´t mind to be far from the city or you need to move around that part of town.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review, May 5, 2014
Dear Prayanak,Thank you for taking the time to share your feedbackregarding your recent stay with us at Crowne Plaza Science City. We are very glad to know that our staff and service helped inmaking your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide better servicers for our guests.Thank you again for your feedback and support and we lookforward to welcoming you back in the near future. Thank you! Sincerely, Evangeline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 1, 2014

Something aspects about this hotel may suggest that it is a bit tired but this is not a fair reflection of what is inside.
The rooms are very spacious and clean. The bathroom is really good with the large showerhead so populay in China hotels.
The breakfast is really good.
The bar was fun and all staff very helpful.
I am happy to reccomend this hotel.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Public Relations Manager at Crowne Plaza Science City, responded to this review, May 4, 2014
Dear TrickyPerth,Thank you very much for staying with us at the Crowne Plaza Guangzhou Science City and for your positive comment feedback.It is great to hear that our good room facilities was helpful during your time with us. Your encouraging review will help us motivate service quality even further as we hope to exceed ever beyond guest expectations.Thank you once again, we look very much forward to welcoming you back to stay with us in the future. Thank you!Sincerely,Grace.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Science City

Address: No.28 Ningcai Road, Luogang District, Guangzhou 510663, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Guangzhou
#29 Luxury Hotel in Guangzhou
#85 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Science City 5*
Number of rooms: 420
Official Description (provided by the hotel):
The Crowne Plaza Guangzhou Science City - My Name is Lee Eric Newton and I provide Global eMarketing to Guangzhou’s NEW CROWNE PLAZA HOTEL & RESORT. This is one of the Intercontinental Hotel Group’s nicest properties in Guangzhou’s High tech Development Zone Science City. Our new five star hospitality business hotel was constructed into the mountainous landscape so as to preserve lush green trees and vegetation surrounding the property. By utilizing Eco-friendly Green technologies throughout the entire property, like solar panels, rain retention basins, and ambient lighting we save energy, preserve and improve the environment, as well as create a significantly more enjoyable living space for our guest. One enjoys a soothing feeling when returning home from a hard days work in the bustling city, and seeing beautiful forest pine trees and foliage outside of your hotel room window or apartment. But the best part of all is the noticeably cleaner air quality which allows you to breathe easier while relaxing with friends, family, or business partners by our island resort indoor/outdoor pools. The Crowne Plaza is genuinely a great escape from the hazy pollution and never ending grind of Guangzhou’s chaotic city center. So please come enjoy the green tropical hills of Guangzhou where the air quality and life is noticeably cleaner and more enjoyable. So come introduce yourself and enjoy with us in your own private poolside cabana …while enjoying some strong island drinks and delicious BBQ buffet at Norma's Crown Tiki Bar & Grill. ... more   less 
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Also Known As:
Crowne Plaza Science City Hotel Guangzhou

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