You know you are in Westin as you walked into the hotel. The smells, flower arrangement and the architecture design. Associate which checked me in is curteous and polite and inform me my benefits entitlement which I think is very important.
I am very pleased with the room allocated for me. The room is spacious, clean and well equipt will all the necessary amenities.
Breakfast is quite expensive with the selection given. Prego the Italian Restaurant is huge with a spectacular view from the 40th floor. I have one of my night at Taste for ala carte menu but the taste of the dish is too oily and I could not finish it. The associate at the restaurant did asked me for my feedback and apologize for my experience. I think even I do not have a good dining experience but the attitude of the associates did make the difference which compromise the whole situation. The banquet associate Michelle also make a difference in our meeting. I notice she is very attentive and very observant with the whole environment. She did take the time to explained to me on the type of tea and flavour served when she noticed me reading on the tea ingredients. I thought this is a great deal of associate behaviour interation with guest.
Overall, my almost a week experience in this hotel is wonderful and satisfied.
- Also Known As:
- The Westin Guangzhou Hotel
- The Westin Guangzhou Hotel Guangzhou
- Westin Guangzhou
- Official Description (provided by the hotel):
- Next to Shopping Malls & Restaurants Our hotel is adjacent to the CITIC Plaza, which is home to Fortune 500 companies, brand shops and many popular restaurants; a 5-minute walk distance from many other shopping/commercial malls and boutiques, such as Tai Koo Hui, Teemall, Grandview and Onelink.Transportation5 minute walking distance to the Guangzhou East Train Station-the southern gateway to Hong Kong; 45-minute travel from the International Baiyun Airport; modern subway system connects the hotel to all parts of the city, two direct subway lines to the airport. Room – Heavenly Spa, Heavenly Bath & ShowerOur Westin rooms which are 50sqm in size offer you the ultimate in comfort and technology including Westin’s signature Heavenly Bed®, invigorating shower and bath, wireless high speed internet access, flat screen television and IP Phones with cordless handset. Or choose our new WestinWORKOUT® Room to maintain your wellness routine and fitness regime in the privacy of your room. Bathrooms feature separate bathtubs and showers and makeup/shaving mirrors.Eat and drink well at Hotel – Five restaurants and two barsOur five restaurants and bars include an all-day dining venue, a Chinese restaurant offering the finest Cantonese specialties, a lobby lounge, a Latin American restaurant with live entertainment and a Cuban Cigar Lounge, and an upscale rooftop Italian restaurant and lounge boasting stunning city views. Spa and fitnessHeavenly Spa is a sophisticated urban sanctuary featuring a series of therapies and treatments, with the sole purpose of restoring your body's harmony and balance while shedding fatigue and stress.GeneralIn addition to a full-service spa, The Westin Guangzhou features an indoor pool, outdoor pool, Jacuzzi, sauna, hot & cold plunge pool, and 24-hrs fitness facility. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. Business amenities at this 5-star property consist of a business center, a technology helpdesk, and limo/town car service. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This luxury hotel also offers executive floors, and a concierge desk. Onsite parking is complimentary. ... more less
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