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“Not a good one!” 2 of 5 stars
Review of Hayatt International Madina

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Hayatt International Madina
5.0 of 5 Hotel   |   North Central Area, Medina, Saudi Arabia   |  
Hotel amenities
Ranked #21 of 110 Hotels in Medina
Amman, Jordan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Not a good one!”
2 of 5 stars Reviewed August 4, 2012

The only advantage of this hotel is the location. It's only a couple of streets away from the Masjid Nabawi. However, they have a very poor lobby, very unfriendly front desk staff, the rooms are a bit stuffy and HOT! Internet covers ONLY the tight lobby area. Food at the restaurant is rather poor and undercooked! Oh! The list is very long! Thank God it is close to the Masjid so one can escape the heat and terrible surroundings to a place that is very comfortable!

Room Tip: do NOT take rooms in the upper floor! A/C is not effective. It is even hotter inside that the outsdi...
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  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    5
    15
    12
    1
    3
See reviews for
16
3
5
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Turkish first
  • Any
English first
Alexandria
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 24, 2012

I have stayed at the hotel during my Umrah trip last week (April 12-17). The stay was very good. We were in a tripple room. Rooms are not spacious but enough for 3 ppl. Bed are 1 meter wide. Rooms were very clean and bathroom was very good.
the hotel is on the 3rd row to Haram, at a walking distance (minutes). Even if under the very hote weather, it is walkable.
next to the hotel there is a small supermarket that has everything you might need in the middle of the day. Also the hotel is surrounded by small shops that sells very nice souvenirs and requirements for any Haj or Hajja. there is a free WIFI at the hotel. very strong at the lobby and sometimes weak at the rooms. you should ask the password everyday from the lobby!

Breakfast is not a charm. same selection everyday. But enough food for everyone.

Room service (housekeeping) takes a lot of time, so better you call once you leave the room so they note it and clean it fast.

try the food of the hotel. whether during the lunch or the dinner.

Room Tip: we were in the 7th floor. rooms were very good. avoid rooms in early floors, to avoid the noise
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahore, Pakistan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 24, 2012

The place is good for accomodation but staff is rude and non professional. They make excuses to avoid credit cards.

Room Tip: Be ready to accept a waiting time as the rooms are not ready upon your arrival.
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  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hayatt International Madina

Address: North Central Area, Medina, Saudi Arabia
Location: Saudi Arabia > Al Madinah Province > Medina
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
#14 Luxury Hotel in Medina
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hayatt International Madina 5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Hayatt International Madina Al Madinah/Medina

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