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“Love the sea” 3 of 5 stars
Review of Holiday Inn Resort Half Moon Bay

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Holiday Inn Resort Half Moon Bay
5.0 of 5 Resort   |   Azizia Area, Al Khobar 39246, Saudi Arabia   |  
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Ranked #22 of 53 hotels in Al Khobar
Khobar
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Love the sea”
3 of 5 stars Reviewed June 24, 2012

Relatively small resort ( more peasefull)

Parking: all parking are Exposed to sun. ( very bad during summer months)

Check in: sloppy Check in. It took long time even though with few people around

Room: I got a room with a broken AC. The whole night I couldn't sleep & I called reception several times and no solution there. The next night I asked them to move me or I will check out. The other room AC was OK.

Spacious rooms by the way.

Pool: not a big one with a lot of kids. I rather swam in the sea; really nice and peaceful beach.

Sports; ther are jet skies nag boats.

Food; buffet meals. All below average especially dinner (not recommended)

Room Tip: 2nd floor rooms
See more room tips
  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this review, July 23, 2012
Dear Faylasof,

Thank you for taking time to leave us a review. I am pleased you found our location and room accommodations commendable. Please accept my sincerest apology for the air conditioning issues you experienced and the inconvenience you had at check in. We will address these points and I hope when you will return you will see the improvements made.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

38 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Arabic first
  • English first
  • Any
English first
Cairo, Egypt
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 25, 2012

I was there for only one day to attend an event and I found the place location very nice and the views is nice . I used the resturant and the food was ok and the best thing was the dinner beside the pool.overall experience is ok to change your mood in Saudi Arabia :)

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhahran, Saudi Arabia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 23, 2012

I stayed there for one night. First of all, this is not a Holiday Inn property in terms of standards and values.

The designer who designed the building should not be allowed to be in business anymore!. There is only one elevator in the building and its (services elevator). Hotel residences are using the same elevator that hotel uses for food and trash transportation!. I can't describe the horrible smell there. So always avoid the first floor and request a room on the ground floor.

I went to the restaurant buffet three times. Same plates were served. Nothing creative

This hotel is still in business because it’s one of the very few choices in the region. Stay away. Pay little more and go to Bahrain for a real resort !

  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this review, July 9, 2012
Dear alshukri,

Thank you for the feedback regarding our property. It is unfortunate that we were not able to exceed or at least be at par with your expectation. We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. We do hope to host you in the future.

Sincerely,

Irish V.
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dammam, Saudi Arabia
Top Contributor
73 reviews 73 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed April 27, 2012 via mobile

I took a resort, rooms were not up to standard, food was very bad & service was a nightmare

  • Stayed September 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this review, June 11, 2012
Dear Abdulrahman M,

Thank you for staying with us. We are pleased you liked the location of the hotel. Our hotel is very proud of its level of service, cleanliness and quality of its product and we apologize you were not satisfied with the service as well as room conditions. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dammam, Saudi Arabia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 27, 2012

the room is big but not comfortable

room is bad and not clean

need to renew rooms and furnuture
but big room

but the area is very nice and very clean and good to book it for the romance place and good sea view

Room Tip: good place the hotel and very nice to sea view
See more room tips
  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this review, May 1, 2012
Dear mubarak d,

Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will be looked into. If there is anything you need next time you stay with us, Please do not hesitate to let us know.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 5, 2012 via mobile

Overall the place is good but in case of emergency you will have to drive at least 40 km. the hotel main drawback is cleanliness and food

  • Stayed March 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this review, March 26, 2012
ayounis,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ras Tanura
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 22, 2011

The staff are very friendly but a bit slow in providing their services.
The resort has villas and hotel rooms, we rented a room, and it was good and had a lot of space. Although the bed sheet had what seemed like an unremovable stain everything else was clean and neat.
The villa have view over the beach, while the rooms have view over the swimming pools.
The beach wasn't the cleanest, a lot of empty water bottles and empty potato chip bags are all over the place. While the swimming pool was very clean and neat. mostly occupied by children with a life guard on constant watch. I saw a young girl being rescued there.
The location is good for people wanting to be away from the city but not completely isolated. Nearby sand dunes used by younglings for sand dune climbing competition with 4 wheel drive cars, fun to watch.
The buffet was good, but the room service food was far inferior.
Loved the location, food, and comfort of the room. Hated the slowness of the services.

Room Tip: All rooms view the swimming pools, Villas have direct view on the beach
See more room tips
  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Resort Half Moon Bay

Address: Azizia Area, Al Khobar 39246, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Eastern Province > Al Khobar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Al Khobar
#16 Luxury Hotel in Al Khobar
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn Resort Half Moon Bay 5*
Official Description (provided by the hotel):
Being the only 5-star resort in Al Khobar, Holiday Inn Half Moon Bay Resort is a beautiful resort where family can enjoy the Holiday Inn Standard. ... more   less 
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Also Known As:
Holiday Inn Resort Half Moon Bay Hotel Al Khobar

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