This has been the most disgusting stay in any hotel in my life.The staff is arrogant, rude, and can scream at guests.
They asked me to sign a contract for SAR325 per night, but they have not shared the signed copy of the contract in 3 weeks.
I requested for a copy of all the vouchers for extras that were signed by me, the duty manager simply refused to share the same.
I requested to be connected to the GM, and duty manager promises me that he would ensure that the GM never ever speaks to me.
I requested for a check out, and duty manager says that I need to pay at the rate of SAR 400, but he is not able to print the bill for the same amount.
Most disgusting staff at the front office. Never keep their word. Don't respond to e-mails.
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