I checked into the holiday inn for a business trip in may 2012. Room was standard and basic. Food was awful, there was hardly any taste in the pasta dishes and who uses green chilli peppers in a penne arrabiatta. I also ordered a steak one evening , it was absolutely disgusting. Meat was poor quality, it had a bad after taste, was incredibly chewy and the waiter did not understand me when I asked for the steak to be cooked medium. Also the dinning room was noisy with workers puting up decoration and at one point a manger started arguing with one if the workers. The dinning room staff had no regard and did not pay any attention to customers nor understood English.
Now the cleaning staff would not stop knocking on my door asking to either clean or check the mini bar even though I had a do not disturb sign. At one instance the gentleman attempted to open the door before I had a chance to answer it. Given I am a female I found this to be tuelly intrusive and will not even consider staying her again.
Furthermore, the front of house staff had poor communication between staff members. They could not even instruct the cleaners to tidy my room during my business meetings nor were able to assist me in booking a train ticket to Riyadh.
All in all, lousy food and unprofessional and frankly embarrassing service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.