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“Declining-needs management” 3 of 5 stars
Review of Starbucks

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Starbucks
Al Khobar Corniche, Al Khobar, Saudi Arabia
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Ranked #106 of 121 Restaurants in Al Khobar
Restaurant details
LA
Top Contributor
87 reviews 87 reviews
24 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
77 helpful votes 77 helpful votes
“Declining-needs management”
3 of 5 stars Reviewed September 14, 2012

This review is of the singles section. Although there are two tills to ring up customers, there always seems to be only one person who serves customers and makes drinks, whilst other staff are serving the families section and drive through window. When I visited it seemed undermanned and the line to get your order taken took 10 minutes and then to get served another 15 minutes.

The menu is extensive, but seldom do they have all the ingredients to offer all the choices, this visit they had no chocolate for chocolate chip Frappuccino, sometime they run out of specific syrup flavours for coffee. This is a restocking or management related problem.

Furniture is starting to age and naturally has gathered stains, dirt, tears and splits in fabric, loosened joints, etc and its time to refurbish the furniture. There was no-one cleaning the tables as frequently as they used to do and this again may be an undermanning issue. Restrooms are in a bad state of repair and poorly maintained.

The coffee? The coffee is great, but atmosphere and ambiance are other factors in sit-down coffee shops and the decline is evident and easily fixed. As others have commented Bahrain seems to offer cleaner more modern coffee shops with better service, which is bizarre as often its the same franchise owner.

  • Visited September 2012
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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19 reviews from our community

Visitor rating
    3
    2
    7
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • English first
  • Russian first
  • Any
English first
Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
11 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Frappuccinos Pretty Good!!!”
3 of 5 stars Reviewed September 10, 2012

I would definetly recommend the Dulce De Leche Frappuccino and the Mocha Cookie Crumble Frappuccino!! Both worth a try..Love the taste!!!

  • Visited September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Top Contributor
127 reviews 127 reviews
111 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
38 helpful votes 38 helpful votes
“Very Good Starbucks”
4 of 5 stars Reviewed July 17, 2012

Friendly service, usual standard of coffee, cheesecake was excellent also it seems. All in all no shocks, no surprises, a good spot to chill out in the midday sun

  • Visited July 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manama, Bahrain
Senior Contributor
42 reviews 42 reviews
17 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
“So close but so different”
3 of 5 stars Reviewed May 29, 2012

I'm a regular visitor to Starbuck branches in Bahrain where I live. This week I had a chance to visit a branch in Khobar on the Corniche. It makes for an interesting comparison.

First, one notices that there are no women present, either as baristas or customers. Second, the coffee tastes about the same -- supersweet to suit the local taste. Third, the food choices were inferior to what one is served in Bahrain. I wanted to eat a quiche as a snack, but the server had never even heard of quiche. Fourth, the property looked a little more rundown and not as spiffy as the ones in Bahrain. All in all, sitting in Starbucks in KSA is not as good a proposition as going to one just a few kilometres across the water in Bahrain.

  • Visited May 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Always good”
5 of 5 stars Reviewed March 20, 2012

whereever I go, I always enjoy Starbucks!!!!!!!!!!!

Visited March 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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