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“If you're around, great place!” 5 of 5 stars
Review of Hilton Garden Inn Krasnodar

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Hilton Garden Inn Krasnodar
4.0 of 5 Hotel   |   Krasnaya St., 25/2, Krasnodar 350000, Russia   |  
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Ranked #1 of 47 Hotels in Krasnodar
4.5 of 5 stars 288 Reviews
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
119 helpful votes 119 helpful votes
“If you're around, great place!”
5 of 5 stars Reviewed March 27, 2014

Nice modern hotel, English speaking staff, very large choice of breakfast, well situated in town with lots of restaurants & shopping around although the own restaurant is good as well. Nice rooms, spacious, ...

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zorica N, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this review, March 31, 2014
Dear Guest,

Thank you for taking the time to share your experience about your recent stay at our hotel. We'll share your positive comments with all team members. I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests.

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Zorica Nicholas
General Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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288 reviews from our community

Traveler rating
    198
    70
    14
    5
    1
See reviews for
17
27
8
195
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Moscow, Russia
Top Contributor
74 reviews 74 reviews
50 hotel reviews
Reviews in 51 cities Reviews in 51 cities
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

The best hotel in the city, no doubt. New, with perfect service, good location on the main street, free wi-fi and underground parking for guests. A bit expencive, but if you are on business trip, it's ok

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zorica N, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this review, March 25, 2014
Dear Guest,

Thank you very much for your kind feedback! We'll share your positive comments with all team members.

I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests.

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Zorica Nicholas
General Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gibraltar
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed March 18, 2014

I stayed here a couple of times in February. Both times I enjoyed my stay. The hotel is located on the Main Street with lots of restaurants, cafés and bars nearby. The hotel is too a good Hilton standard with professional friendly staff who all speak English. The rooms are comfortable and all have wifi access although at weekends and evenings it can be very slow. The breakfast is a huge selection with everything you could ever want and for lunch and evening meal there is plenty of choice. Room service is also available with plenty of choice. There is even a small shop next to reception that sells snacks and basic products. I would definitely recommend this hotel to anyone who stays in Krasnador.

Room Tip: Higher the room the better for quietness
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this review, March 19, 2014
Dear Guest,

Thank you very much for your kind feedback! We'll share your positive comments with all team members.

I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests.

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Anna Tsimplova
Executive Assistant Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed March 17, 2014

Started in a standard room but moved to a suite, as we were staying several weeks. Good rooms, suite was small but very good. Restaurant and bar good, if expensive, lots of cafes & restaurants nearby though. Couple of theatres also nearby. Shopping area a 10 min walk.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this review, March 18, 2014
Dear Guest,

Thank you for taking a moment to share your experience. I am happy to hear you liked our hotel. We do our best to provide the highest level of service and make your stay comfortable. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Kind regards,

Anna Tsimplova
Executive Assistant Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed March 11, 2014 via mobile

We"ve stayed in Hilton Krasnodar in May 2013. Absolutely new hotel, new rooms, located on the Main Street with lots of bars, restaurants and shops. Last year there were a problem, that there were no strong alcohol drinks in the lobby bar and room bar. As I know-they didn't have special license for selling it. But believe me, it's the best value of money in Krasnodar!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this review, March 17, 2014
Dear Alexander,

Thank you for taking a moment to share your experience. I am happy to hear you liked our hotel. We do our best to provide the highest level of service and make your stay comfortable. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Kind regards,

Anna Tsimplova
Executive Assistant Manager
Hilton Garden Inn Krasnodar
+7 (861) 210-20-30
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed February 21, 2014

Stayed here on the way to Sochi for the Olympics. We enjoyed the stay on the initial trip so we stayed again on the way home. Staff overall speak good English. Breakfast was plentiful & tasted great. We felt safe walking up and down Krasnaya St (it was pretty much pedestrian-only on Sunday). Airport was a good 40 minute drive. Train station was much closer, we used the tram #6 which was only 3 stops and maybe 10 minutes. The room was extremely comfortable, just as one would expect from Hilton. Wifi in the room on the second floor worked great. Flat-screen television present, hot shower. The rates were a bit high, but in this case we felt fine paying it given everything the hotel offered here in Krasnodar.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this review, February 24, 2014
Dear Guest,

Thank you very much for your kind feedback! We highly appeciate your opinion and we'll share your positive comments with all team members.

I am delighted to hear that you have enjoyed your stay and we have met your expectations. We strive to constantly improve the quality and the level of our guest service and we do our best to satisfy our guests.

We look forward to welcoming you back soon at Hilton Garden Inn Krasnodar.

Best Regards,
Thomas Wernau
General Manager
Hilton Garden Inn Krasnodar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
369 helpful votes 369 helpful votes
5 of 5 stars Reviewed February 10, 2014

Excellent experience in hotel of Krasnodar. My only concern was breakfast - you can have tea or coffee. included in the breakfast menu, but you have to apply for it in the bar yourself - noone will offer this for you. All the rest was very good - food in the restaurant, room furniture, sanitary ware - satisfaction guaranteed!

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas W, Генеральный директор at Hilton Garden Inn Krasnodar, responded to this review, February 11, 2014
Google Translation
Dear Arceniy,

Благодарим Вас за оценку нашего отеля и замечания. Мы очень ценим Ваше мнение и учтем Ваши замечания. Мы также рады, что Вы уже успели стать нашим постоянным клиентом. По стандартам бренда Hilton Garden Inn на завтраке предусмотрена станция горячих напитков с самообслуживанием. Но помимо этого мы предлагаем бесплатный кофе на баре, о чем гостей информирует обслуживающий персонал. Мы предпримем необходимые меры, чтобы все наши гости знали о предложении бесплатного кофе на баре. Я надеюсь, что в остальном мы смогли оправдать Ваши ожидания. Мы делаем все возможное чтобы Вы оставались довольны и чувствовали себя как дома.

Благодарим Вас за то, что Вы выбрали наш отель, и будем рады приветствовать Вас снова!


Sincerely,

Thomas Wernau
General Manager
Hilton Garden Inn Krasnodar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Krasnodar

Address: Krasnaya St., 25/2, Krasnodar 350000, Russia
Phone Number:
Location: Russia > Southern District > Krasnodar Krai > Krasnodar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #1 of 47 Hotels in Krasnodar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Krasnodar 4*
Number of rooms: 165
Official Description (provided by the hotel):
Have a refreshing and successful stay at the Hilton Garden Inn Krasnodar, conveniently situated in the heart of the financial, business, shopping and entertainment areas of the city. Relax and refresh in a modern Guest Room and which features an LCD TV with a variety of premium channels and an in-room refrigerator. Stay connected to your business with our complimentary high-speed internet access and complimentary secure remote printing through PrinterOn(R) and work in comfort at the large desk in our ergonomic chair designed by Herman Miller. Upgrade to a spacious Suite to enjoy additional space, a separate living area and bedroom. Wake up to a delicious cooked-to-order breakfast or enjoy an evening meal in the Restaurant of HGI Krasnodar where our skilled chefs use the best seasonal ingredients to create memorable and innovative local and international dishes. Unwind after dinner with your favorite drink in the cozy HGI Bar. Stay in shape with a rejuvenating workout in the fitness center during your stay, host a meeting for up to 70 people in one of 3 meeting rooms and work while away from home in our business center which offers a variety of contemporary business facilities. ... more   less 
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