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“a cosy hotel” 5 of 5 stars
Review of Comfort Hotel

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Comfort Hotel
3.0 of 5 Hotel   |   Bolshaya Morskaya St., 25, St. Petersburg 190000, Russia   |  
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Hotel amenities
Ranked #12 of 269 Hotels in St. Petersburg
Zurich, Switzerland
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“a cosy hotel”
5 of 5 stars Reviewed June 18, 2014

this is a very cosy place . Staff speaks English. The only thing they ask to pay for the first night in advance. The breakfast is also good although the restaurant is a bit overpriced. We are coming there again in october and looking forward to our stay.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
professionall, Менеджер по связям с общественностью at Comfort Hotel, responded to this review, June 20, 2014
Dear, Maria!

Thank you very much for choosing our Hotel and for your kind review following your stay with us.
We do really glad to hear that you enjoyed your staying with us and hope to see you again in october!

Best regards,
Ksenia Ivanova
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323 reviews from our community

Traveler rating
    198
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    21
    4
    1
See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rotterdam, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

We, a senior couple from The Netherlands, stay in May 2014 eight days in The Comfort Hotel. We ruined a tyre. Immediately we get the help that we needed. The manager Ksenia Ivanova is very good. It is her doing and the owner of the hotel that makes the mentality of the workers of the hotel really good. They are succeeding to give you the best service that you can ask for. The rooms are tasteful and the hotel is situated near the main objects, for example The Hermitage, a tourist want to visit. We highly recommended this hotel to our children, all our friends and acquaintances. And when we going back to Sint Petersburg, we will stay at The Comfort Hotel again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
professionall, Менеджер по связям с общественностью at Comfort Hotel, responded to this review, June 19, 2014
Dear Pieter and Edith!

Thank you for choosing our hotel and taking the time to post your review regarding your experience. I'am so glad to hear you enjoyed your staying with us and happy that you liked our location, and most importantly the service! Our team always do their best to make guests feel comfortable.
We all look forward to welcoming you back soon!

Best regards and our best wishes,
Ksenia
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HK
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 17, 2014

Excellent hotel with friendly staffs. Clean and comfortable. Conveniently located with attractions at 4 sides, taking 5-15 minutes by foot. Located at 2nd and 3rd floor and has elevator. Entrance is great and clean. Breakfast is basic but good enough to get the day started. Drinks and biscuits available whole day. No ref in the room.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
professionall, Менеджер по связям с общественностью at Comfort Hotel, responded to this review, June 19, 2014
Dear, Avid!

Thank you so much for sharing your feedback regarding your recent stay at Comfort Hotel.
It is great to hear that you liked our atmosphere, food, service. It is very important for us!
Not all of our rooms have refrigerator but we have a special guest refrigerator.

We do hope to see you again in our Hotel!
Best regards from our team.
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Tucson, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

The hotel is true to its name! Inna, especially, made our stay wonderful. She helped with train tickets to Moscow and phoning a taxi driver we had met previously, in addition to a tour guide whose name we had gotten. She went out of her way to be helpful. We would definitely return!

Room Tip: Rooms facing the back are quieter.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
professionall, Менеджер по связям с общественностью at Comfort Hotel, responded to this review, June 9, 2014
Dear, Terry Alan and Joann Bornstein!

We are delighted to read that you were impressed by your stay with us. It is always a pleasure to read such kind words regarding our service! We hope to have the privilege and pleasure of serving you again in the future and thank you once more for taking the time to express your satisfaction over your recent visit to Comfort Hotel!

Kind regards,
Ksenia Ivanova
Comfort Hotel
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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

Nice hotel with helpful, friendly staff. Rooms were cleaned every day. Breakfast served at the hotel was good, and was exellent when the crapes and caviar were served!!!! Location of the hotel is excellent, close to the center, but not on the noisy street.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
professionall, Менеджер по обслуживанию клиентов at Comfort Hotel, responded to this review, June 6, 2014
Dear, Tanya!

Thank you so much for your gracious review regarding your recent stay with us. We are really glad to hear that you enjoyed our property and we will be happy to see you again in our Hotel!

Best regards from our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guangzhou, China
1 review
5 of 5 stars Reviewed June 2, 2014 via mobile

Perfect location, comfortable accommodation and excellent staff who are always ready to help. Most important, they all speak perfect English!
It's very convenient to go anywhere and TAXI service arranged by hotel is charged very reasonable and service is great. I surely would choose it for my next trip to Saint Petersburg!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
professionall, Менеджер по обслуживанию клиентов at Comfort Hotel, responded to this review, June 6, 2014
Dear Julie,

Thank you for choosing the Comfort Hotel for your recent visit to Saint-Petersburg. We were very glad to see you at our property and flattered to read your kind feedback. It is really nice to hear that you enjoyed our services and staff!

We hope to see you again in Comfort Hotel!
Best regards,
Ksenia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghent, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 26, 2014

We have stayed 4 nights in hotel Comfort and we can recommend you this place : friendly staff, clean and very good location. Free Wifi, free coffee/tea. What else do you need ? Breakfast could be better.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel

Address: Bolshaya Morskaya St., 25, St. Petersburg 190000, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in St. Petersburg
#8 Family Hotel in St. Petersburg
#15 Romantic Hotel in St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Perfectly located in the "golden triangle" of St. Petersburg, Comfort Hotel is very convenient for both tourists and business travellers. Hotel offers 18 guest rooms, from Classic to 2-room Suite with Jacuzzi & fireplace. All rooms are equipped with bath/shower, phone, satellite TV, safety box, electronic keys, central air-conditioning, hair-drier. Internet access (LAN/Wi-Fi) and tea/coffee are free of charge. English speaking staff, visa support, registration, laundry, tour & travel arrangements. ... more   less 
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Also Known As:
Comfort Hotel St Petersburg
Comfort St Petersburg

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