We stayed four nights in this hotel in March 2013. Weather was bitterly cold outside but this place was beautifully warm, and welcoming. Our room (upgraded to a Superior, looking out on the road) was lovely and was kept meticulously clean. Actually too hot at night til we wrestled the central heating down. The breakfast buffet was probably the best we have ever had, with local specialities like blinis, smetana, smoked salmon, red caviar and all you could eat of a huge variety of fresh fruits, cooked food and pastries. Staff were courteous and helpful at all times. We weren't tempted by the restaurant in the evening but when we used room service, it was prompt and efficient. The hotel is a ten minute walk from the nearest metro, which is on Nevsky Prospekt, the main strip, and you can walk along this - a fascinating view of St P people and culture - to all the major tourist sites or use the metro. We travelled on a Voyage Prive package, which was good value so can't comment on actual hotel prices. Malcolm D, Nottingham UK
Outward facing probably better than in to the atrium where they have weddings and other functions
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 11, 2013
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Thank you so much for wonderful review about our hotel.
We will be happy to see you again in Grand Hotel Emerald.
Director of Sales and Marketing
Grand Hotel Emerald
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.