Booked this hotel for a business meeting in the nearby aea - otherwise would not have booked this hotel - as I have stayed here before.
I think normally this would have gotten 3 stars but I think as I'm travelling more and more I'm becoming a stricter assessor. So, apologies to the Park In if you feel you've been misrepresented.
Only stayed one night. The hotel is quite large in area space and must be similar to the Cosmos Hotel in Moscow in sheer volume. Unfortunately, seems to be similar in quality as well. Everything looks a little bit worn and jaded.
Check-in was a little over-drawn and longer than expected. My room was literally 300m from the lift - so if I was to get to the lift, remember that I'd got forgotten something and went back to get it, I'd end up walking something like 1km.
The room itself was 'ok' but definately nothing to write home about - the whistling of the wind, the sound of doors opening/closing and voices etc was all audible through windows/doors/walls.
Room itself was functional - though biggest gripe was the the bed was sort of concave (or should that be convex?). Ie: I had to ensure I was in the middle of the bed or I'd slip off the slope....
Also, no mini bar - so had to walk the 300 metres to the lift (then 300 metres back cos I'd forgot something and then 300m back to the lift) to got to the bar to get water etc.
On the plus side: free wifi. Not the fastest wifi on the block but workable. Good breakfast - real orange juice. One switch that turns off all my lights in the room and is next to the bed. Perfect. Can't stand spending 30 minutes trying to work out what switch does which light, and then having to go round all the individual other lights. They have a gym and sauna but didn't use it.
There are also 'repair' or rennovation works on various floors which didn't improve my impression of the place. Also, the colour scheme is a bit 1980's. Lots of primary colours. Hrhggghh.
There is a german bar next to the hotel. Food is rather standard but better than a poke in the eye. The waitresses it seems are being forced to work there against their will - well that's the onl thing that can explain their lack lustre attitude.
Me: What's best in your opinion - the borsch soup or spicy goulasch?
Waitress: Each to their own. Everyone's different
Me: Yeah, granted, but what do you recommend?
Waitress: I'm not sure what you like...
Me: I know what I like....but what do you recommend?
Waitress: Not sure....borsch.
Borsch was micowaved and served. Poor by even Russian standards.
Went back there the following afternoon and it seems that the fate of the 1st watiress had also befell the 2nd waitress and it seemed some of her family had been taken hostage and would be harmed if she didn't work in the Paulaner bar and provide sub-normal service to all who entered.
All in all, not an awful hotel justifiable if passing through St Petersburg airport or doing business in the immediate area - but not a hotel I would pick again if possible.
The lobby is a mess - seems to have about 30 people constantly in there slouched / asleep on the square cushion seats - waiting to check out of the hotel or check out of a depressing life, I'm not sure which.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I would like to thank you for your time in sharing your experience. We appreciate receiving constructive remarks from our gusts, as this information is important to ensure that our facilties and services are constantly impoved to meet he demanding needs of our guests.
I assure you that I will forward your comments to relative departments to make sure that we do our best to avoid such situations in the future.
We will be happy to see you in our hotel in the future!
Park Inn by Radisson Pulkovskaya, St. Petersburg
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.