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“Customers Beware!” 2 of 5 stars
Review of Park Inn by Radisson Pribaltiyskaya St Petersburg

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Park Inn by Radisson Pribaltiyskaya St Petersburg
4.0 of 5 Hotel   |   Korablestroitelei St., V.O., 14, St. Petersburg 199226, Russia   |  
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Ranked #160 of 276 Hotels in St. Petersburg
London, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
66 helpful votes 66 helpful votes
“Customers Beware!”
2 of 5 stars Reviewed August 1, 2012 via mobile

I must start by saying that despite what you have heard or read or been led to believe by the star rating - this hotel is terrible. From my recent experience, I have learnt that there some aspects that just cannot be helped for e.g. Air-conditioning (there isn't any - and only the house-keeping staff or the service engineers will tell you this), but there are others that the staff can actually change for you and unless you are an experienced traveller who knows how to navigate his way through a hotel's workings - you have a huge challenge on your hands. Here are some of the things I encountered...
- on arrival, despite having booked an all taxes & charges inclusive tarrif, I was told by the front desk that I would be charged extra for registration tax (around 200r per person). I refused to pay this amount and showed them my correspondence with the reservations. Having just stayed at the Radissonblu Blu at Moscow and not having had this charge there, I was sceptical. After some protests, the Manager came out and waived the charge. also we were told that they would keep our passports overnight. Again, I refused and insisted that they take copies and return them immediately. They took some time but gave it back, not happy with being able to take their time.
- the first set of rooms that we were given we're no better than university hostel rooms. Given the experience at check in, I was in no mood for a second argument and decided to accept it. The rooms though were very hot and I switched on the machine in the room to Max. 3 hours later, the rooms were still as hot and there was no way we were going to be able to sleep. So at 10pm, I started making the calls to front desk, housekeeping and engineering. After a million excuses, multiple visits by housekeeping and engineering, 3 different rooms being shown (they were all the same), we were finally shifted to a different floor (not before we were asked to pay for an upgrade, which I refused, of course). The new room was a breath of fresh air (literally!) - the decor was much better, the furnishings greatly improved and it faced the sea - which meant that although there was no climate control within the room, we could leave the window open and get some fresh breeze.
Some other things to consider for anyone planning to stay at this hotel:
- the Aquapark is at the rear of the hotel, but charges separately. Hotel guests get a 15% discount.
- the hotel is very busy with tour groups and conference delegates. As an individual customer, you have to get used to having to wait for them to be dealt with first.
- no tea/coffee in room (other than room service), communal iron and board at every other floor, most rooms do not have a fridge/minibar.
- make sure that your key card is stamped with free access to the Spa. This is one element of the hotel that I was quite impressed with.
- location is not great, but they have a shuttle to Nevsky Prospect - which is handy and good public transport. However, the area itself is not the most salubrious and there are no decent restaurants nearby. So unless you are planning to dine at the hotel (limited options), you should eat whilst in town.

In summary, this hotel is completely avoidable, especially since you have to really fight to get any kind of decent service.

Stayed August 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Hong Kong, China
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed July 25, 2012

I joined a tour to Peter and stayed in the hotel for 3 nights. Before the trip, I browsed the tripadvisor website to see how the rooms were like. My conclusion was that despite the fact that this hotel was built in the Soviet era, the rooms have been nicely renovated and they all looked modern. However, my dream ended once I opened the room door: I was arranged a room which was not yet renovated (I guess not many ones have been done). Everything was ancient and aging. But what really shocked me was that there were 2 medium-sized flying ants on my windows! I understand that it's not exactly a hygiene issue as I bet they flew into my room when the previous guests opened the windows. But isn't that the housekeeper's responsibility to keep insects away from hotel rooms?

All in all, given the above matters and its remoteness from city centre, I can't see any reasons for staying in this hotel if you have choice.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 23, 2012

When they say you cant have everything , they meant that when you stay in the beautiful , picture perfect city of St Petersburg , that too with perfect weather , something had to go wrong, and it did at the PARK Inn Pribaltiyskaya. Pribaltiyskaya ( pronounced as PRI-BAAL-TEES-KA ) literally means.... next to the Baltic Sea. Which in theory, it is... but its got its back end facing the Baltic.
1. LOCATION:The coast has got a rugged industrial feel to it, so the location as such is of no use at all. Its far from everything of any significance. As you would like to roam around the city ( around Nevsky Prospekt ) late at night, the location is a major disadvantage as the bridges connecting the Island become inaccessible between 1:30 AM - 5 PM. Only a couple of small bars around the hotel itself.

2. SERVICE: The Heldesk staff at night isnt particularly helpful. I was having trouble converting USD to Roubles from the Machine in the Lobby. When i asked for help, I was flatly refused by the Girl at the Reception.

3. ROOMS: The Rooms are cramped, particularly the Washroom is ancient, with no ventilation or Exhaust system. The Rooms were not equipped with an electric kettle ( which seems a standard amenity across the world these days ), the Iron had to be called for. Only 2 out of 4 electric sockets were working.

4. PROPERTY: Its a huge Soviet era construction with long corridors leading to hundreds of rooms. Key card access late at night , across these corridors are very inconvenient. Only Good thing about the property is the Adjoining Aqua-Park which seemed fun , and they offer a 30% discount to hotel guests.

5. FOOD: The breakfast was a pretty standard american breakfast, if you can occupy a table early in the morning, you wont have any hassles. The spread and the quality was satisfactory. A live Egg counter was missing though.

All in all, I would recommend picking another Hotel over this one... Any Day.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2012

Once more stayed in our favorite hotel.Very busy this year, but enjoyed every bit of our stay.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Birmingham, England
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 13, 2012

Basic cleanish rooms - large hotel let down by organisation of meals in dining room - meal times resembled a rugby scrum despite there being additional areas in the dining room which could be opened. .

Room Tip: Request a room away from main entrance as this is noisy with arrivals and departures throughout the...
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  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baku, Azerbaijan
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 11, 2012

Actually Park Inn is one of the biggest St.Petersburg hotels, and i was a little doubted if it is quite and comfortable for me, for i generally prefer small places to stay. But the hotel was quite clean and quite, room big enough (we have double room and get free the bed for the 7 years old child). Breakfast was well arranged from 7 to 11, with big range of different choices (i had the breakfast some day very early, some very late and there are always enough things t eat). Reception service was little slow, but friendly. We have view to the gulf and it was quite romantic as in first dates of July the nights are still "white".
It's not in the city center, but they offer free shuttle to Kazan Cathedral on Nevskiy 4 times a day and if you catch the minibus 248 just in front of the hotel (cost 30 rubl) you could easily reach Primorskaya metro station and take 2 station ride to "Gostiniy Dvor" on Nevsky, another transport choice is bus number 7 across the road from the hotel, which could take you to main central sightseeing sites, including Hermitage, Kazan Cathedral, Nevskiy and also it's easy to achieve Isaac Cathedral and "Spas-na-Krovi" cathedral, Russian museum and etc. Just avoid it on peak hours and use metro instead, but other times it's very comfortable and public transportation in St.Petersburg is quite easy to use.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manama, Bahrain
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 10, 2012

this is 4 star hotel , its very big , alot of facilities like water park bars. we get in good price because we are a very big group ( about 80 euro per night for double room). the hotel is far away from all attraction becuase its located in other island. we have to take abus to reach the downtown or u have to take the bus to reach the metro.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Pribaltiyskaya St Petersburg

Address: Korablestroitelei St., V.O., 14, St. Petersburg 199226, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#19 Spa Hotel in St. Petersburg
#59 Luxury Hotel in St. Petersburg
#85 Business Hotel in St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Pribaltiyskaya St Petersburg 4*
Number of rooms: 1200
Official Description (provided by the hotel):
High-rise Hotel set on northwestern part of Vasilyevsky Island in the Gulf of Finland. ... more   less 
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Also Known As:
Park Inn Pribaltiyskaya St Petersburg Hotel St. Petersburg
Park Inn St Petersburg
Pribaltiyskaya Park Inn

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