This motel has clean, comfortable, western style rooms. However, the staff are unsmiling, rude and unprofessional. I arrived at this motel at 2200 hours after a long, tiring train journey from Moscow. When I went to the reception to check-in, I was told that there was no booking under my name! I politely asked the reception staff to please double check. I showed them my hotel vouchers that clearly stated that I had fully paid for the accomodation. After thirty minutes of them looking for my booking they finally found it. They were looking under my first name instead of surname! They gave me no apology. Then there were the rude staff in the hotel restaurant who would watch me eat my buffet breakfast as if I were a criminal! It seems that there is a lot of apathy in Russia. People there do not have a work ethic, they just don't care. I believe this will change slowly.
Despite these criticism's I still love Russia and will return again. In general most Russian's are good, kind people. My criticism's are of this hotel's staff only. There were many times in Russia were people went out of their way to help me. I travelled independently in Russia and I alway's felt safe. Russia is NOT a dangerous country. I alway's spoke Russian when I was in Russia and this was warmly appreciated by the people. I arrived home two day's ago and I already miss Russia!
- Also Known As:
- Okhtinskaya Victoria St Petersburg
- Official Description (provided by the hotel):
- Okhtinskaya Hotel in Saint-Petersburg is located in 10 minutes driving distance from Chernyshevskaya metro station with panoramic view on the Bridge of Peter the Great (Bolsheokhtinsky Bridge), Smolny Convent and Neva River. Okhtinskaya Hotel offers renovated rooms with full bath facilities, TV, telephone,refrigerator and air-conditions, 24-hours reception, WI-FI and secure parking area, free of charge. Enjoy free Buffet Breakfast in the Buffet Restaurant and admire great panoramic view on Neva River on the observation deck, which is available onsite. Restaurant A’la carte OKKERVILLE serves traditional Russian cuisine and European cuisine. Lobby Bar welcomes you 24 hours, Tour guide desk is available 24 hours.Guests need less than 15 minutes to get to the Nevsky avenue and Square of Alexander Nevsky, bus stop is 100 metres away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, HotelTravel.com and Tingo so you can book your Okhtinskaya Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.