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Grand Hotel Europe: Traveler Reviews


Grand Hotel Europe
Mikhaylovskaya ulitsa 1/7 | Nevsky Prospekt, St. Petersburg 191011, Russia
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Traveler Reviews

85% Recommend
4.5 of 5 stars 57 reviews
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[ Date ] [ Rating ]
Grand Hotel took very good care of us

Grand Hotel Europe

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5 of 5 stars
Bigpenny34 27 contributions
calif
Jun 11, 2009 | Trip type: Couples
3/4 found this review helpful

Grand Hotel made our trip to St. Petersburg very memorable. We did not want to take taxis because of stories we've heard from friends who have visited the city so we arranged for a car for airport transfers and to take us to and from the ballet. Very efficient and friendly drivers.

Our dinner at the L'Europe restaurant was so wonderful. Food was outstanding, service was amazing, and the entertainment during dinner (7 piece orchestra and ballet performance) was a delight. We had the buffet breakfast each morning and there were so many choices that we ended up only eating 2 meals a day since our breakfast was so hearty and filling.

The hotel is elegant and quiet and our suite was very clean and well-appointed. Yes, it's an expensive hotel but we felt we got our money's worth.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 01, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $805 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Short trip to St. Petersburg - serenaded by harp music during breakfast

Grand Hotel Europe

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5 of 5 stars
chris1706 1 contribution
Germany
Jun 1, 2009
2/2 found this review helpful

The Grand Hotel Europe is the ideal starting point in which to experience this picturesque city. In the middle of St. Petersburg’s historic city centre – direct at the famous Nevsky Prospekt – lays the wonderful 137 year old hotel; housed in a historic building from 1824. Tchaikovsky spent his honeymoon there; Tsar Nicholas II and Dostoyevsky were also guests at this time-honoured hotel in the heart of St. Petersburg just as many other personalities, past and present. Today, the property houses 300 spacious rooms and suites, seven restaurants and bars, as well as a small spa area, which soon will be expanded. The location is optimal and allows you to reach St. Petersburg’s most essential sites comfortably on foot.

The five star hotel offers immaculate services on the highest level and was voted the “Best Hotel in Russia” 2008 for good reason. At times, the guest feels as though they are brought back a century ago, during the glamorous days of F. Scott Fitzgerald, without having to giving up all of the 21st century amenities of course. This is a perfect journey through time and is designed with much care right down to the smallest detail. Sure, you must really like this classic type of style; but really nothing fits the unique ambience of St. Petersburg better than the Grand Hotel Europe.

Conclusion: The city on the Neva is without a doubt worth a visit, but I would also visit the hotel again even if this wasn’t the case!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Other
  • Member since June 01, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $805 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
A real 5 star hotel

Grand Hotel Europe

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5 of 5 stars
ElenaLunasole 2 contributions
Rome,Italy
Apr 17, 2009 | Trip type: Family
2/3 found this review helpful

I have recently been to the Orient Express Grand Hotel europe with my young child for a quick Eastern vacation.
From the moment we got in I realized that that their service was beyond imagination.
Smiling facing at front desk were welcoming my little boy with a Teddy Bear and in the lobby there were 3 little real rabbits greeting guests in a very nice open space filled with Easter eggs.
the room ( a Junior Suite) was spectacular and the hotel location is right there, walking distance from all major attractions.
From bell boys, to front desk and restaurant staff made us feel at home .
My littel child was the center of their attention and this is really hard to find in 5 stars hotels.
I would raccomend this hotel million of times!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 25-34
  • Member since April 17, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $805 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Great Hotel in a poor and dirty environment

Grand Hotel Europe

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2 of 5 stars
Beaugeste009 1 contribution
Paris
Feb 17, 2009 | Trip type: Couples
5/10 found this review helpful

I stayed at the Europe with my girlfriend for a week. Great hotel, great service, great room. But the town of St.Petersburg, particurarly the area between the Hotel Europe and the main attractions, was rather disappointing because the dirty environments. Everyday we were walking from the hotel to the most interesting historical and artistic attractions (Hermitage Museum, Neva River, etc), passing through the (in)famous yards. Specially our shortest way, between Gribayedova 79 and the Swedish Consulat. They are so poor, dirty, full of rabbish, rats, broken bottles, various bad smells, that we decided to walk not a lot anymore. It looks like that old (from the Prince Potiomkin...) times are still there: renewed and repainted facades of the old buildings are hiding disgusting internal yards. The problem is that those yards are walking passages, in the most famous part of the town! In sum, the memories of the perfect service at the hotel Europe were spoiled by the "horror-movie" view in the yards around the hotel.

  • Liked — Service
  • Disliked — Environments
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 1 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since December 07, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $805 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Excellent...

Grand Hotel Europe

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5 of 5 stars
Kate133 7 contributions
Los Angeles area
Jan 1, 2009 | Trip type: Couples
5/6 found this review helpful

Excellent experience at Grand Hotel Europe. Very comfortable rooms near main street within walking distance of the Hermitage/Winter Palace. Customer service was excellent. Enjoyed breakfast buffet and dinner at Chopsticks. Highly recommend. Special appreciation to doorman Yuri whose greeting was always pleasant and genuine!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 26, 2006
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d300189?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $805 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Grand Hotel Europe Address

Mikhaylovskaya ulitsa 1/7 | Nevsky Prospekt, St. Petersburg 191011, Russia