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“Comfort and convience” 4 of 5 stars
Review of Angleterre Hotel

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Angleterre Hotel
5.0 of 5 Hotel   |   Malaya Morskaya St., 24 | Isaakiyevskaya Square, St. Petersburg 190000, Russia (Admiralty Building)   |  
Hotel amenities
Ranked #61 of 276 Hotels in St. Petersburg
Certificate of Excellence 2014
Portage, Michigan
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Comfort and convience”
4 of 5 stars Reviewed March 9, 2014

This hotel was part of our package and met all my criteria. Hotel is across the square from St Isaac's Cathedral, which is spectacular. Room was clean and adequate, could not be called luxurious.. Staff were friendly, knowledgeable, helpful and had good English. Restaurants in hotel had good menus and good food, Lobby had some nice seating and there was music in the afternoon. Enjoyed our stay.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, April 21, 2014
Dear Guest,

Thank you very much for taking time to leave a review on your recent stay in the Angleterre Hotel.

I am very pleased to know that you enjoyed your visit to St Petersburg and that the hotel being part of it was comfortable and convenient for you. The whole team is grateful to you for the appreciation of our efforts and we will continue doing our best in delivering the service you expect from us.

Looking forward to greeting you back in St Petersburg.

Kind regards,
Natasha Izotova
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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506 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
St. Albans, United Kingdom
Top Contributor
206 reviews 206 reviews
51 hotel reviews
Reviews in 55 cities Reviews in 55 cities
241 helpful votes 241 helpful votes
5 of 5 stars Reviewed February 19, 2014

Firstly this hotel is still very good, great view from my room over looking the cathedral. I asked for a great room and their response was - certainly.
The room is spacious and of course with high ceilings.
The restaurant was surprisingly brilliant with hot food which tasted great and a real change from the places sound the hotel. The waitress was the most attentive I have ever experienced in Russia if not one if the best in Europe - a perfect mix of attention without being in your face. Thank you Olga.
Secondly I'm already married to another Olga!

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, April 14, 2014
Dear Guest,

This is a very unique and personal review and I would like to thank you very much for taking time to share your positive feedback with us. I guess it is in many cases about emotions and if the service we managed to offer you made you feel like marrying Olga, I assume we did it right.

We hope to have you and your wife as guests in the Angleterre Hotel again!

Kind regards,
Natasha Izotova
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
B'ham UK
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2014 via mobile

This hotel was chosen for location and 1 free night deal. Renovations were taking place during our stay which meant the restaurant was closed until our last day and there was very intrusive noise of drilling and banging in our room until 8 pm on the first two evenings. We had not been made aware that this would be the case. Staff were sympathetic and suggested we complain to the duty manager next time but we did not follow this up, choosing to stay out during the noisy period rather than waste precious time complaining further.
We had been upgraded to a room with a fantastic view of St Isaacs which, apart from the noise, was very comfortable
Breakfast, served in the Astoria for most of our stay, was very good, as it was in the refurbished Angleterre. The staff were pleasant and all spoke good English.
They do not handle currency exchange on the premises but have an ATM in a room behind reception which did not seem to add any extra charges to the transactions.
We would definitely use this hotel again.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, February 3, 2014
Dear Guest,

Thank you very much for taking time to leave a review on your stay in the Angleterre Hotel.

It was a pleasure to know that you enjoyed the service, the view and the breakfast in both, the Astoria and the Angleterre.

Please accept my sincere apologies for having disturbed you during your stay and thank you very much for having intention to stay with us again nevertheless.

We all look forward to greeting you again in the Angleterre and I would appreciate you letting me know when you decide to come to St Petersburg next.

Kind regards,
Natasha Izotova
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 18, 2014

The locations of the Hotel is fantastic and very centrally located. Rooms are Ok and definitely recommand the rooms with the view over the Square. Staff is very unfriendly and does not speak english at all

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, February 3, 2014
Dear Guest,

Thank you for taking time to leave a review on your stay in the Angleterre Hotel last February.

I regret to hear that your experience was not to your satisfaction. I would like to think though that we made a lot of changes during the last year and would be able to offer you a warm welcome once you decide to give us another chance.

Looking forward to greeting you again in St Petersburg.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santo Domingo, Dominican Republic
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2014

Stayed on this hotel for 6 days on summer 2013. I was invited by IBM for the world competition on computer programming (ACM-ICPC). Stayed on a double room. Location of perfect for St. Petersburg tourism. Many dining options for all budgets and taste, near by. Many attractions at walking distance, including the St. Issac Cathedral. Metro station 5 minutes walk. Staff super friendly and very helpful providing orientations. One thing that I like, during rainy days the hotel provide umbrellas for customers. Rooms are clean and comfortable. Bathrooms are excellent, good size and good water pressure. However, beds should be bigger. Be prepared for a twin size mattress. Breakfast are a must, large variety of hot and cold dishes, cheeses, sausages, pastry, breads, fruits, juices, etc. Staying at this hotel made the difference on my visit to St. Petersburg.

Room Tip: Ask for rooms near by the elevator. Otherwise, be prepare to walk 1/4 of a mile to get to the lobby...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, January 29, 2014
Dear Guest,

Let me thank you for taking time to leave such a detailed review on your stay at the Angleterre Hotel and giving us such a praise.

"Making the difference" could not make us feel better about what we do. Thank you very much for using this expression, it is very motivating for us to go the extra mile to make you happy staying with us.

We hope very much to have you as a repeated guest in the Angleterre Hotel. Kindly put a note on your booking request next time with the bed preference, we would be happy to provide you with the king size bed.

Looking forward to your next visit to St Petersburg.

Kind regards,
Natasha Izotova
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ferrara, Italy
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 10, 2014 via mobile

We had a week end in this hotel. Perfectly central located. From this square you can reach many sightseeings by foot.
Super rich breakfast!!

Rooms are full of light. Very comfortable bed. Bathroom is also beautiful, and there is all you need.
Stuff is attentive and ready to help.
We enjoyed.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, January 29, 2014
Dear Guest,

I would like to thank you for taking time to write a review on your stay at the Angleterre Hotel.

The team is very happy to find out that your visit to St Petersburg was enjoyable and the Angleterre Hotel contributed so well to it.

We will continue doing our best in making the hotel a very welcoming place to stay and hope very much to greet you in St Petersburg again.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kendal, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 9, 2014

We stayed in mid-December and were given an excellent room with a marvellous view of St Isaac's catedral. The location of the hotel is brilliant, with all major attracions and Admiraltyskaya Metro within easy walking distance. The hotel staff were very helpful and friendly. We especilly liked the breakfast buffet, which catered for all tastes. We intend to return this Summer.

Room Tip: The 4th floor is the quietest.
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha I, Hotel Manager at Angleterre Hotel, responded to this review, January 29, 2014
Dear Guest,

Let me thank you for taking time to leave a review on your stay at the Angleterre Hotel.

It is a great pleasure for me to know that you enjoyed the stay and our efforts made you feel welcome.

Each member of the team is very pleased with your positive feedback and appreciates a lot your praise. Your wish to come back is the best reward for us.

We look forward to greet you again in St Petersburg this summer.

Kind regards,
Natasha Izotova
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Angleterre Hotel

Address: Malaya Morskaya St., 24 | Isaakiyevskaya Square, St. Petersburg 190000, Russia
Location: Russia > Northwestern District > St. Petersburg > Admiralty Building
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in St. Petersburg
#31 Family Hotel in St. Petersburg
#34 Luxury Hotel in St. Petersburg
#35 Business Hotel in St. Petersburg
#41 Romantic Hotel in St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Angleterre Hotel 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Angleterre Hotel St Petersburg
Angleterre St Petersburg

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