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“An oasis in the midst of the crowd.” 5 of 5 stars
Review of Crowne Plaza Ligovskiy

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Crowne Plaza Ligovskiy
4.0 of 5 Hotel   |   Ligovsky Prospect, 61, St. Petersburg 191040, Russia (Vladimir)   |  
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Ranked #21 of 269 Hotels in St. Petersburg
Reykjavik, Iceland
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“An oasis in the midst of the crowd.”
5 of 5 stars Reviewed September 16, 2012

Even though we used reward points to pay for our stay at this expensive hotel they put us in a quiet, spacious, beautifully decorated room with a seating area, workdesks, good wardrobes, a safe, two comfortable beds with quality linen, towels and bathrobes. The bathroom was luxurious, with a walk-in shower, a modern free-standing bathtub and a smart shallow basin. They gave us a welcome gift, wine, chokolades and bottles of still and sparkling water every day. There were coffee and tea-making facilities and cookies. The location is good, it is about half an hour walk from the hotel along the lively Nevsky Prospect to the Neva and the Hermitage Museum and many of the must-sees are along the way. The metro station Ploschad Vosstaniya is less than 5-minute walk away. The Moscow train station and the big shopping mall, Galleria, are across the street. There are restaurants and coffee shops in almost every building in the area. The staff spoke good english and they were willing to make bookings for events and assist in every way.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia S, Manager at Crowne Plaza Ligovskiy, responded to this review, November 7, 2012
Dear Guest,
Thank you for your comment about our hotel on Trip Advisor.
We highly appreciate you loyalty to Priority Club Rewards Program.
We are glad that you enjoy your staying with us.

Looking forward to welcome you in our hotel in your neat visit in St.Petersburg

Regards

Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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377 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Moscow, Russia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 14, 2012

We have stayed in this wonderful hotel this August, and although it was a very short trip, I can state that surely is one of the best hotels I have ever stayed in. I did not expect this coming as unfortunately I have a very poor oppinion of a level of service in Russia. It's so nice to be wrong!
First of all, the room was absolutely fabulous. Given that we had a 7 year old kid with us, we did not properly use the see-though shower as the blinds were closed, but I can imagine how wonderful it might feel if blinds were left open and curtain up, having this great view over the Ligovsky prospect while taking warm shower.
One more thing we totally loved was the bed, quality of the pillows and bad sheets - it was jsut perfect, and on top of that we appreciated a set of 2 mini solutions for a better night's sleep- we sprayed our pillows over with this wonderful lavender mist and truly enjoyed our sleep.
Breakfasts are worth another mention- it was quite a variety of things to choose.
And the last but never the least- people that work there are awesome. It seemed that they are genuinely proud to be providing best service that is no doubt will make me return to Saint Pete just for the sake of staying in Crowne Plaza again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia S, Manager at Crowne Plaza Ligovskiy, responded to this review, November 7, 2012
Dear Natalia,
Thank you for your comment about our hotel on Trip Advisor.
Your opinion is very important for us.
We are glad that you enjoy your staying with us.
Looking forward to welcome you in our hotel in your neat visit in St.Petersburg
Regards
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 9, 2012

Located on Ligovsky prospect, it is about a 5-min walk to the famed Nevisky prospect. However Nevisky is a really long stretch (4.5km) so this hotel is really about a good 20-min walk or more to the key tourist sites. The hotel and it's rooms are decent- clean, basic and value for money (afterall, nothing comes cheap in Russia!) and the staff are generally helpful though I wish they spoke more English.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia S, Manager at Crowne Plaza Ligovskiy, responded to this review, November 7, 2012
Dear Guest,
Thank you for your comment about our hotel on Trip Advisor.
Your opinion is very important for us.
We glad that you enjoy your staying in our hotel
Looking forward to welcome you in our hotel in your neat visit in St.Petersburg
Regards
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NSW
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed September 1, 2012

We stayed with a group at the Crowne Plaza.
From the moment we walked inside the staff were very friendly and more than happy to assist with any request.
The Foyer is very stylish, the bar pretty well equipped , you can relax in the bar/ foyer and have a wonderful coffee , juice, milkshake, light lunch or cakes, all prices quite reasonable. The foyer also has free wifi, or you can pay extra to access internet in your room.
The room was very clean and comfortable, I had a room that looked out over the main street, the shower was fantastic! bed very comfortable, there is a clothes brush,a shoe horn, which i actually had to use, they have a great ironing board / iron in the wardrobe.
Lovely tea, coffee and hot chocolate sachets were supplied each day, plus a great aromatherapy product that you spray onto your pillow at night to help you sleep.
The buffet breakfast was fantastic, all food was fresh with an amazing range of foods from around the world.
The location of the hotel was fabulous , across the road is the Galleria shopping center, which has a great food hall on the top floor, and a great supermarket on the ground floor.
The metro and train stations are within a 2 minute walk. The main st is just around the corner.
There are some lovely restaurants close by with reasonable prices.
Also a Western Union is a 1 minute walk away for you to change your currency to Rubles.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia S, Manager at Crowne Plaza Ligovskiy, responded to this review, November 7, 2012
Dear Guest,
Thank you for your comment about our hotel on Trip Advisor.
Your opinion is very important for us.
Looking forward to welcome you in our hotel in your neat visit in St.Petersburg
Regards
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2012

This hotel is very comfortable, modern and well appointed. We stayed here for ten days. Ask for rooms facing the Galleria shopping mall as it is on the sunny side. Staff were lovely, very friendly and obliging. There is a hotel car that is available to take you anywhere at a reasonable price. Nevky Prospect is around the corner and a bus can be hopped on to take you anywhere down this long street if you don't want to walk - for free. The train station is visible and a few minutes walk. Opposite is the new and large Galleria Shopping Centre. Has lovely shops and beautiful (stunningly furbished) restaurants ( not so expensive). Great coffee shops there and on the streets. The only down side for me and other family members who stayed was the wi fi. Slow access was available on the lower floors but had to be purchased for use in your room. In the end we resorted to purchasing a $20-30 usb stick for the duration of our visit, which was cheaper for us n the end. These stores are everywhere.

Room Tip: sunny side opposite the Galleria
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia S, Manager at Crowne Plaza Ligovskiy, responded to this review, November 21, 2012
Dear Guest,
Thank you for your comment about our hotel on Trip Advisor.
We are glad that you enjoy your staying with us.
Your opinion is very important for us.
We are glad to inform you that our hotel started to provide a free WIFI access in rooms in additional to chargeable high speed WIFI access.

Looking forward to welcome you in our hotel in your neat visit in St.Petersburg

Regards
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska
Top Contributor
135 reviews 135 reviews
78 hotel reviews
Reviews in 75 cities Reviews in 75 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 28, 2012

We stayed two nights. It is about a $12us taxi ride to the center of town, once you are there you can walk anywhere. Staff is great, rooms are a little on the small side, however typical for Europe. Book your taxi from airport and to city center through the hotel to save some money and avoid dealing with the cab drivers.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia S, Manager at Crowne Plaza Ligovskiy, responded to this review, November 21, 2012
Dear Guest,
Thank you for your comment about our hotel on Trip Advisor.
We are glad that you enjoy your staying with us.
Your opinion is very important for us.

Looking forward to welcome you in our hotel in your neat visit in St.Petersburg

Regards
Julia Sokolova
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
taipei
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 25, 2012

good location, very neat to the metro station. Love the area. Lots of restaurants and shops in the area. The only thing is you can smell the smoking in the room even you ask for the non smoking room. Breakfast is good> clean room and good service. You will love the hotel but just try to ask for higher floor room so maybe you won't smell the smoke.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Ligovskiy, responded to this review, September 14, 2012
Dear seanTaipei,

Thank you for your feedback and for choosing our hotel. It is nice to hear that you have given us excellent scores on Sleep Quality, Location, and Cleanliness. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. However, I would like to apologize for any inconvenience the smell of smoke might have caused you. Rest assured that your comments will be documented and will be forwarded to the appropriate departments for necessary actions.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Ligovskiy

Address: Ligovsky Prospect, 61, St. Petersburg 191040, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg > Vladimir
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in St. Petersburg
#12 Romantic Hotel in St. Petersburg
#20 Business Hotel in St. Petersburg
#20 Luxury Hotel in St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Ligovskiy 4*
Number of rooms: 195
Official Description (provided by the hotel):
Crowne Plaza St. Petersburg - Ligovsky is located in the spectacular environment of business area of St. Petersburg just a stone's throw from the main street Nevsky Prospect and Moskovsky railway station. The hotel is rather close to Anichkov Palace, State Russian Museum, Hermitage, Kazan Cathedral and Mariinsky Theater. The nearby points of interest also include Church of the Savior on the Blood, Summer Garden and St. Isaac's Cathedral. And the popular shopping mall is located across the street, where you may buy needed goods, have dinner or go to beauty salon. Crowne Plaza St. Petersburg-Ligovsky will set your mood for this great city. After a long business trip, it's the best way to relax in our Lobby Bar with fresh drinks and starters from Chef, taste delicate Mediterranean Cuisine in the restaurant Olivetto and enjoy the walk along famous Nevsky Prospect, contemporary experiencing the world famous White Nights. ... more   less 
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Also Known As:
Crowne Plaza St. Petersburg-Ligovsky Hotel St. Petersburg

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