The hotel is nicely located in a relatively quiet area, not far from the city's main attractions. It is a short walk to the Neva embankment, and from there it is easy to follow the main street to the main sights such as the Hermitage. It is a nice hotel, although a bit overprized for what you get. Staff is very helpful, special commentation for Olga at the reception and also the other Olga (yes, same name, different person) who is (i think) in charge of the front desk. Both very helpful and ready to assist with a smile. Some other staff at the front desk should be taught a bit more about smiling and being willing to "bend" some of the "rules/regulations" of the hotel so as to offer 100% satisfaction to the customers (as this is the hotel's motto). For example, they told me it was impossible to connect my laptop on their printer so as to print an important document, even though I explained that I could not sent it to their email due to a technical problem. (they said "this is the rule"!) All in all, a satisfactory experience.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Rezidor, Hotels.com, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Radisson Sonya Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.