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“amazing hotel” 5 of 5 stars
Review of The Ritz-Carlton Moscow

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The Ritz-Carlton Moscow
5.0 of 5 Hotel   |   Tverskaya St., 3, Moscow 125009, Russia   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #8 of 260 Hotels in Moscow
dallas
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“amazing hotel”
5 of 5 stars Reviewed February 5, 2013

great location, amazing view from the restuarant and the service was incredible. American lost my bag and a staff member left the hotel with me to go buy a change of clothing. Worth every penny. Yes this is an expensive hotel, but everything in Moscow is expensive and you get what you pay for.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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863 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Dublin, Ireland
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 4, 2013

Moscow is an interesting city to visit but if you do not know Russian, your best bet is probably to stay at a top end hotel close to city centre. And the hotels in Russia really can do luxury. The Ritz is my favourite hotel to stay in Moscow - I travelled very frequently to Moscow for nearly two yeears - and you just canot beat the terrace bar on the 13th floor with breathtaking views of the Kremlin, Red Square and the Moscow timelines - during the summer you can spend a whole afternoon basking in the warm sunshine and sipping cocktails and surrounded by beautiful people :-) And, if you miss the gorgeous breakfast buffet in the morning, you can order an excellent sirniki, which I love. Service is never the strong point in Russia, but once the guys get to now you, the service is friendly, personal and superb.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hellertown, Pennsylvania
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 26, 2013

The hotel is very opulent and caters to the discerning traveler. The staff moves about quietly like shadows and efficiently goes about meeting the guests' every need (for a price, of course). The rooms are spotlessly clean, spacious, and equipped with hi-tech features (like a digital display on the night stand that operates the curtains). The bathroom features a huge marble walk-in steam shower, which comes in handy when you realize that there's no iron in the room and your company certainly won't reimburse you for having your shirt and pants ironed by the staff for quite a pretty penny. No worries, just hang the clothes on the inside door of the shower while showering and the steam will do the rest. :) In summary, the Ritz is a luxury hotel by all means, but the trade-off is that it lacks what I call "the human aspect". The staff is so efficient that the place feels sterile and impersonal.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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melbourne
Top Contributor
82 reviews 82 reviews
73 hotel reviews
Reviews in 45 cities Reviews in 45 cities
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed January 23, 2013

Stayed new years eve. From the moment we arrived it was amazing. View from room overlooking red square , the sensational food in club lounge , the staff . Honestly it was faultless. The experience watching the fireworks from lounge balcony with such hospitality was worth the money it cost. The only odd thing was the amount of people walking around in their dressing gowns , I have never seen that before so was kind of amusing. Love the bvulgari in the bathroom.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 19, 2013

Our first trip to Russia. Stayed here 3 days before our river cruise. Terrific Location

View:
No view from our room. This didn't bother us

Location:
Excellent right next to the Red Square and Moscow subway station. Excellent !!! We walked over on our day of arrival close to midnight. Wonderful to see St. Basil at night after landing.

Room:
Huge and well equipped. Double those European size. Unexpected

Facility:
nice with keyed elevator access to your floor. Restaurant serve the most amazing Russian food, vodka, caviar. There is also a Hip bar I cannot remember the name

Taxi:
Very convenient and reasonably priced. No English.

Guest Services:
Very polite but average. The front desk forgot to give me back my passport upon check in. Lobby safe is easily accessible and a must

Check in / out
no lines

Room Tip: if you can afford it, get a suite facing the Red Square.
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York, New York, United States
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 16, 2013

When my husband and I went to Russia we wanted to stay in historic hotels (luxury, but historic) to get a feel for the culture. We spent our first night in Moscow in The National, and while it is historic I would not quite call it luxury. Unhappy with our experience, the following day we booked a room at The Ritz Carlton. For those of you who are unfamiliar with the placement of the hotel, it is not right across from Red Square it's around the corner. But what you give up in view you gain in amenities and luxury. The rooms are comfortable, clean and nicely appointed, the staff is courteous and eager to please, and most important the coffee is wonderful. All in all it was a very pleasant and luxurious hotel stay.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 14, 2013

Took a trip for rest after finishing a project that I had been working hard on for more than 1 year. This was a very nice trip and the hotel took care of all my needs, did some shopping, site seeing and took in ballet - everything was made better thru the services that the hotel offers.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Moscow
#6 Family Hotel in Moscow
#6 Business Hotel in Moscow
#8 Luxury Hotel in Moscow
#13 Romantic Hotel in Moscow
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Moscow 5*
Number of rooms: 334
Official Description (provided by the hotel):
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia’s capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic Russian cuisine and international highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service Spa by ESPA featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow

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