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“Good location” 4 of 5 stars
Review of Holiday Inn Moscow Lesnaya

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Holiday Inn Moscow Lesnaya
4.0 of 5 Hotel   |   Lesnaya St., 15, Moscow 125047, Russia   |  
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Ranked #47 of 248 Hotels in Moscow
4.0 of 5 stars 545 Reviews
Vilnius, Lithuania
1 review
3 helpful votes 3 helpful votes
“Good location”
4 of 5 stars Reviewed March 27, 2012

In this hotel 8th floor is EXECUTIVE floor. Specially for executive floor there is dedicated loby bar in the same floor and continental breakfast there is for free, of course you will not find vegetables, bet bread, cheese, eggs, fresh fruits, coffee, tea you will find there for free (included in the room price). Also, till 11pm you can go there any to drink cup of tea/coffee with some cookies (all is for free for executive room).
Price in the hotel for such double/ twin room a little bit more then 19 000RUB, standart double/twin room its about 16 000rub (if I remember good).
Internet in restaurant, near reception is for free.
Metro station is few minutes.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, March 29, 2012
Dear Guest

Thank you very much for taking the time to write a review of your stay with us on the Tripadvisor website.

It is always a pleasure to receive such positive feedback from our guests and we are delighted you enjoyed your time at the hotel.

We look forward to welcoming you back in the near future.

Konstantin Goriainov
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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545 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
San Jose, Costa Rica
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 25, 2012

Room price is ok but do not get so happy. Add us$30 a day for breakf plus us$40 a day for a 24 poor internet service. I have been charged us$700 plus. There have been days in which i show five 24 hour connections. There are also charges on days in which i did not even touched my computer. After one hour debating i said: charge it to my credit card, i will deny the charge, you can either charge me for the days and times i really used it or do steal from me but i will refuse the credit card charge.
Sergio Hidalgo
sergio@graylinecostarica.travel

  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, April 2, 2012
On behalf of Front Office Manager

Dear Mr. Hidalgo

Thank you for your recent comments. We have double-checked the report providing information about your internet connections.

Your credit card was charged in accordance with the number of connections.

Please let me know if we should provide you with a copy of this report.

My e-mail is ogurskaya@hi-moscow-lesnaya.ru.

Sincerely yours,

Olga Gurskaya

Front Office Manager
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Anacortes, Washington
Top Contributor
172 reviews 172 reviews
89 hotel reviews
Reviews in 100 cities Reviews in 100 cities
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed March 24, 2012

Big modern hotel in the heart of the city, near the Belaruskaya station and metro stop. Room was spacious and clean. Good amenities and plentiful towels. I was upgraded to the executive floor on the 8th floor. Pickings in the lounge were a bit lean in mid-afternoon. Decor and furnishings are fine, but nothing fancy. The hotel has a gym which I did not visit. Desk staff speaks good English, at least the ones on duty when we arrived. No help for someone with lots of luggage and no carts. This place is perfectly adequate but nothing special. We did not eat in the restaurant.

Room Tip: They upgraded me even though I did not really qualify, because the guy I was with was an elite membe...
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, April 2, 2012
Dear Guest,

Thank you for choosing our hotel during your visit to Moscow and for taking the time to post your review. We are pleased that generally your it is very positive. We appreciate your comments that help us to measure the level of service and quality of facilities.

Look forward to welcoming you back.

Konstantin Goriainov

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mamer, Luxembourg
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 11, 2012

The location is OK, the rooms are clean... But forget the rest! When checking in we had the same trouble as other members from the tripCommunity: allegedly we had no reservation. Unfortunately it was late at night and the receptionista was not fluent at all in English. After half an hour of negociation in sign language and rudimentar russian, we got a room. Well, this room however was already occupied and so we had the extreme pleasure to pop into a room where a couple with an aggressive guy were sleeping. Half an hour and an adrenaline rush later we got then our room which was located just next to the building site, construction work starts at 6 in the morning... In the morning we asked an english speaking staffmember to provide us with the legally required stamp on our visa to certify where we are staying... Njet possible! How about a quiet room? IT system down or broken... Njet possible. And best of all: when it came to payment... System down... Payment by card not possible, only cash! Luckily we had not spend a lot of rubles so that we had the requirement amount left in cash. Only kerfuffle this hotel!

Room Tip: Away from the huge construction site!
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  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, January 17, 2012
On behalf of General Manager

Dear Guest,

Thank you very much for taking you time to share your comments.

We are glad that you liked the location of our hotel and cleanliness of our guest rooms.

Please accept our apologies for the inconveniences you experienced during your stay. The front office staff are having a special training in order to prevent the described issues in the future.

It would be a pleasure to welcoming you in Holiday Inn Moscow Lesnaya again.

Konstantin Goriainov
General Manager

Holiday Inn Moscow Lesnaya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daventry, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 8, 2012

Booked to stay at the H I over the New Year as we planned to spend NY's Eve in Red Square.
It is situated about 30 mins away from the main centre of Moscow but 1 min away from the Metro which is really cheap and takes you there in 2 mins.
The restaurant does really good food (compared to the rest of Moscow!) although a little on the expensive side, as is breakfast which is 950 rubles (£20), and the staff talk very good English which also helps.
The rooms are really well equiped and quite big, the TV's have UK channels and there is a kettle with tea and coffee which is always welcome.
The beds are king size and have the soft and hard pillow options as in the UK, so overall was well pleased.
Only one complaint....big building works right opposite which start between 7 and 8am and last until 8pm. Not good if you have enjoyed sampling the local vodkas and beers the night before =o)

Room Tip: Ask to be away from the bulding works. We were in rooms 702 and 704 which weren't good!
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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, January 23, 2012
Dear Guest,

Thank you for your review of the Holiday Inn Moscow Lesnaya Hotel. We are glad that you enjoyed your stay with us whilst spending New Year’s Eve in Moscow.

It’s a pleasure that you appreciated the hotel location, guest rooms, the Red & White restaurant and the skills of our team.

We look forward to welcoming you back again.


Best Regards,

Konstantin Goriainov
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Top Contributor
92 reviews 92 reviews
71 hotel reviews
Reviews in 70 cities Reviews in 70 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed December 7, 2011

If you are traveling from Sheremetyevo airport - this hotel cannot be beaten - it is a very short walking distance across the Belorussian train station square from the Airport Express train. Granted, the walk itself is an adventure (as you exit the Airport Express offices - walk clockwise to the opposite side, where the white church is - and you will be right at the Lesnaya st. then turn left and one long block later you will see the hotel), the surfaces are not the best for your wheeled luggage.
The lobby is always crowded beyond belief, as there are dozens of people waiting for someone else, arriving, and just hanging for the free internet. The internet is slow, better options are ridiculously priced - USD30 for 512kbps for 24 hrs, or USD 40 for 1024kbps.
Security considerations made navigating this hotel a nightmare - your card allows you to travel only to the floor where you live, so forget about visiting friends or going to the executive lounge. Keep that in mind.
The executive lounge itself is nice, but spartan, coffee machine/water/fruit. Breakfast at the hotel is another overpriced commodity - USD30 for a full breakfast?? Fortunately, there is a nice Le Pain Quotidien one block away (closer to the train station), as well as organic food store, Starbucks coffee and so on. There is also a big 24hr Supermarket Azbuka Vkusa - overpriced but very very good choices. For basic things and liquor you can walk to the corner of the Tverskaya St and find a 24hr bodega that sells cigarettes, snacks and alcohol, right next door to the Currency Exchange.
The proximity of Tversaya St. makes it very easy to get anywhere at any time of day/night.
Back to the hotel - the furniture/bedding is good, the curtains do not close all the way for some reason. Bathroom and toiletries are very good. The windows are soundproof, so it is very quiet inside the room.
It is a very good choice for Moscow, especially for the location. Other than that, hotel is priced on par with other similar properties.
All staff members speak English and are very eager to help. Smiles are rare, but their earnestness is what they are told to radiate. Make them smile and they will come alive. You do need to ask them yourself - they are too busy to remind you of anything themselves. Ask for a registration card - all visitors are supposed to have one and carry it with a copy of your passport at all times. When ordering room service (ice, utensils, etc.) you may have to call two or three times as they "forget" :)

  • Stayed December 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stanishevskaya, Marketing Manager at Holiday Inn Moscow Lesnaya, responded to this review, December 15, 2011
Dear Guest,

Thank you for taking the time to submit a review regarding your stay at the Holiday Inn Moscow Lesnaya. We appreciate your comments that help us to measure the level of service and quality of facilities.

Looking forward to welcoming you back.

Kind regards

Konstantin Goriainov
General Manager
Holiday Inn Moscow Lesnaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liege, Belgium
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 22, 2011

This hotel makes its job for the business traveler, moreover it's really well located.
But internet access is a real hassle. Not only it's a rip-off (but we're used to, aren't we), it's also slow and a pain to manage. You got to register (and pay) for each device (hey hotel management, ever heard about smartphone?), you can't get full access for the whole stay and there are different plans, you never really know what to choose.
The only place with free wifi is the lobby but they restrain it to 128kbps, speed of our good old modems. In the evening, the result is that all sofas are monopolized by people on their laptops/tablets/smartphone. That gives a strange image to the hotel.
Maybe they'll realize one day that we're 21th century...

Stayed November 2011, traveled on business
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Moscow Lesnaya

Address: Lesnaya St., 15, Moscow 125047, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Family Hotel in Moscow
#33 Romantic Hotel in Moscow
#36 Business Hotel in Moscow
#42 Luxury Hotel in Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Moscow Lesnaya 4*
Number of rooms: 301
Official Description (provided by the hotel):
The Holiday Inn Moscow Lesnaya Hotel is perfectly situated in the heart of Moscow. It is an excellent choice for travelers coming to Moscow for Eurovision song contest held in Olimpiisky.The Hotel is a short distance from the Red Square, Kremlin, and other Moscow attractions. The hotel is a 45 minute drive from the Moscow International Airport Sheremetyevo. Two central underground stations, providing easy access to all major Moscow Metro lines are within a short walking distance from the hotel.All the rooms are designed with comfort in mind. High speed Internet Access is available in all rooms. The lobby area and meeting rooms are equipped with Wi Fi. The restaurant 'Red & White' serves an international cuisine. The 'Red & White' Lounge Bar offers a friendly relaxing atmosphere. 24 hour room service is available. The hotel offers Kids Eat Free programme.The Holiday Inn Moscow Lesnaya Hotel is well equipped for business and social gatherings. The meeting areas provide flexible rooms sizes and seating arrangements. The business centre is open throughout the business day and evening. The mini Gym is available to all hotel guests. Safety and security of the hotels guests are ensured by the 24 hour security service. You will find everything you expect from a hotel: a Great Nights Sleep, Great Value Breakfast and Priority Club Rewards. ... more   less 
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Also Known As:
Holiday Inn Moscow - Lesnaya Hotel Moscow
Moscow Holiday Inn

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