This was my 4th stay. Each previous visit I've been given an enormous room/suite. This time I got the regular room that seemed to overlook the staff canteen in the atrium. The free mini bar has stopped too - just a couple of waters (which actually isn't enough as the aircon dehydrates you). It's still clean and convenient if you need to be in Moscow City but I need to remember more things each trip as the hotel stops providing them.
I've eating in the hotel restaurant a few times and I like it because it's very pleasant for single dining - this time though the service was terrible and they forgot my order. Once the food arrived it was good however.
If you want luxury it's the Lotte everytime. If you want clean and convenient you can't go wrong with the Novotel.
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