After reading some of the reviews of the Novotel, I was very apprehensive about staying in this hotel, but it was not as bad as the previous reviewer's review....
We stayed on the 8th floor where I suppose most of the superior rooms are.... Our room was very basic and sparsely furnished with a king size bed and a sofa bed that could accomodate one person. We were a family of four but there were only 2 towels in the bathroom and three uncomfortable pillows ... We called to ask for extra pillows and towels but after 45 minutes gave up as it was already 12:30AM by then and we wanted to go to sleep.
The service of the hotel is not the best as you could glean form our experience with the towels and pillow....and their shuttle drivers were the most unfriendly shuttle drivers we have ever encountered...they don't smile and they do not help you with your luggage. However the Check in service was okay.
Their main saving grace was the buffet breakfast which was included in our rate. It was a hot breakfast which included bacon, sausage, eggs made to order,scrambled eggs,croissants and many many more items....
If you had to stay in an airport hotel in Moscow...the Novotel is your best bet....but do not expect a lot or you will be disappointed...It is a basic hotel with basic amenities... It is probably closer to a Days Inn in the US but with a better lobby and better breakfast.
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