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Novotel Moscow Sheremetyevo Airport: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 7 reviews
7 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
2
3.0 of 5 stars
1
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#88 of 125 hotels in Moscow
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  • Hotel class: 3 of 5
  • Rooms: 488
Description: Seven-story Hotel featuring atrium lobby, located at Moscow Sheremetyevo 2 Int'l Airport (free transfer). This description is based on information provided by the hotel.
Address:
Ownership 3
Khimki district
Moscow 141400
Russia
Check Rates: $377 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Novotel Moscow Sheremetyevo Airport

( 5-7 of 7 )
“Not Bad”

Novotel Moscow Sheremetyevo Airport

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2 of 5 stars
Paradise Valley, Arizona
Aug 2, 2007
2/3 found this review helpful

After reading some of the reviews of the Novotel, I was very apprehensive about staying in this hotel, but it was not as bad as the previous reviewer's review....

We stayed on the 8th floor where I suppose most of the superior rooms are.... Our room was very basic and sparsely furnished with a king size bed and a sofa bed that could accomodate one person. We were a family of four but there were only 2 towels in the bathroom and three uncomfortable pillows ... We called to ask for extra pillows and towels but after 45 minutes gave up as it was already 12:30AM by then and we wanted to go to sleep.

The service of the hotel is not the best as you could glean form our experience with the towels and pillow....and their shuttle drivers were the most unfriendly shuttle drivers we have ever encountered...they don't smile and they do not help you with your luggage. However the Check in service was okay.

Their main saving grace was the buffet breakfast which was included in our rate. It was a hot breakfast which included bacon, sausage, eggs made to order,scrambled eggs,croissants and many many more items....

If you had to stay in an airport hotel in Moscow...the Novotel is your best bet....but do not expect a lot or you will be disappointed...It is a basic hotel with basic amenities... It is probably closer to a Days Inn in the US but with a better lobby and better breakfast.

  • This TripAdvisor Member:
    • Liked — Proximity to the airport
    • Disliked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PVmomontherun's Summary
Date of Stay: July 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: May 13, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Other
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Check Rates
Average price*: $377 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Novatel is very nice”

Novotel Moscow Sheremetyevo Airport

Jun 27, 2006
21/22 found this review helpful

We have stayed at the Novatel more than 20 times ever since the hotel as opened. The hotel is clean and nice and modern. We have never heard any airplances taking off and landing, the sound insulations is good. The staff is very nice and those at the front dest speak good Emglish. The pool and sauna in the basement are a nice touch even if the pool is a little small.
The only complaint is that if you reserve your room at a lower rate than their officail rate, when you do to check in, they have no record of your reservation. They then gladly offer to give you a room at the official rate which of course is much higher. They ripped us off this way once. From then on, I take a printed copy of my reservation and show this to them when they are "unable to find my reservation". When they see that I have a printed copy of my reservation then they miraculously find my reservation af the lower price.
Except for this problem, which a wise and prepared traveler can easily overcome, this is a great hotel.
Hotel prices in Moscow are very expensive for what you receive and this Novatel is no exception but IF you need to stay in Moscow while traveling and you do not need to stay in the center of Moscow then this is the very best place. We have been traveling to Russia at least 5 times per year since 1992 and we have tried most of the hotels.
This is the only one we stay in now.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: January 2006
Member since: June 27, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Older travelers, Families with young children
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
Was this review helpful? Yes No
Check Rates
Average price*: $377 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Rip off hotel in Moscow”

Novotel Moscow Sheremetyevo Airport

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1 of 5 stars
Nashville
Apr 26, 2005
13/34 found this review helpful

Small and dingy rooms, decorated in 1950's style, with jets taking off
all night long every 20 minutes. And, of course, you're still watched
over by a floor monitor in Moscow, who all look like they're sent over
from central casting with the heading "Nazi Matron." For this, they
charged me more than $150, and tried to charge me $300. Americans, beware.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $377 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Novotel Moscow Sheremetyevo Airport

( 5-7 of 7 )
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Novotel Moscow Sheremetyevo Airport Address

Ownership 3 | Khimki district, Moscow 141400, Russia