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“Beautiful view from club level” 4 of 5 stars
Review of Crowne Plaza Moscow World Trade Centre

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Crowne Plaza Moscow World Trade Centre
5.0 of 5 Hotel   |   Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)   |  
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Ranked #36 of 249 Hotels in Moscow
4.0 of 5 stars 789 Reviews
Manchester, Connecticut
Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
“Beautiful view from club level”
4 of 5 stars Reviewed May 31, 2013 via mobile

We were in the club level, with a river view. The room was spacious and very clean. Modern bathroom with wonderful towels and linens. The staff was very attentive and tried their best to accommodate us. We were there with a very large group and they did a great job the night of a huge welcoming party.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review, June 3, 2013
Dear Laura T,

Thank you for taking your time and writing a review concerning your experience at Crowne Plaza Moscow WTC hotel.

It was a pleasure to learn that you found the hotel, your room and the services we provide comforting and convenient regarding your needs and preferences. It is great that our staff made your stay even more pleasant.

We would be happy to welcome you back during your next visit to Moscow.

Kind regards,
Victoria Morozova
Senior Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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789 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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English first
Anchorage
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 23, 2013

This was the start of our trip for our wedding anniversary, was in April, 23th. It can't be better place to start it...!!. Since we arrive to the hotel, staff were very helpful and attentive. Our Club room were great, we have a room in 8th. floor, has a big window facing to the river, clean and very comfortable , internet was fast enough. the bathroom was very clean and big. Big screen TV and a neat King bed.
Breakfast buffet was fair and enough to start the morning. The Gym was simple but well equipped. The hotel guest has access to a private gym in the first floor with a swimming pool, Jacuzzi, water slider, sauna and well equipped with bells and machines. many restaurants and a minimarket with almost you need. The hotel share the location area with the Moscow World Trade Center, should be a nice place for businessman going to Moscow..The Front desk members, were very helpful to get the best advise to what to do, best attractions, etc. The location of the Hotel is good, there are 2 Metro station at 10-15 minutes walking distance. it take 20 minutes from the station to reach the landmarks of Moscow (Kremlin, Red Square, Museums, etc... ) To make it short, my wife and me were very happy in the hotel, all the staff member try to do their best to help us, very attentive and very fluent in English. As all the reviews, you can take it as a reference and take as you like. But, we try to be fair and our experience was the best in this hotel and also for the staff from the Front Desk to the maids, they where very professionals.

Room Tip: High floors and in the corner, facing the Moscow river. Beautiful view.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review, May 27, 2013
Deaк dysonsk,

Thank you for taking your time a writing such a wonderful revie concerning your stay at Crowne Plaza Moscow WTC hotel.

It was great to know you found the hotel, your Club room with city views and the services we provide relevant to your expectations. I would be happy to pass your nice words to our staff.

It would be great to welcome you back during your next visit to Moscow.

Kind regards,
Victoria Morozova
Senior Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surat
1 review
4 of 5 stars Reviewed May 23, 2013

I was happy to check in the hotel because of the brand the hotel good with modern amenities very nice location my child was very happy playing in the spacious rooms they offer I was confused with the bathroom taps not the hotels fault I was not able to understand the way to use it, I recommend the breakfast it is very tasty and fresh especially the brown bread as it just came out of the oven,

Room Tip: They provide a good massage and spa highly recommended for people suffering from leg and calf sprain
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review, May 27, 2013
Dear malconf,

Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow WTC hotel.

I was happy to read that you are a loyal Crowne Plaza brand guest. It is great that you found the hotel and your room nice, comfortable and convenient regarding your needs.

We would be happy to welcome you back during your next visit to Moscow.

Kind regards,
Victoria Morozova
Senior Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
229 reviews 229 reviews
52 hotel reviews
Reviews in 88 cities Reviews in 88 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed May 20, 2013 via mobile

Very enjoyable stay in a corner room with dual aspect. Very clean with all working amenities. Wi-Fi a bonus.
I did find the food expensive (so fill up at breakfast!) and the cost of a swim at over €35, outrageous!

Big corporate hotel that feels safe and clean!

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TsDen, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review, May 21, 2013
Dear Sir,
Thanks for your positive comments. We are glad you enjoyed your stay with us. We would also like to remind you that guests of club rooms have free access to private club fintess centre on the 10th floor. We recommend you to try it during your next visit.
Regards,
Denis Tseitlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2013

Good business hotel, with lot's of facilities. Staff is friendly and helpfull. Swimming pool / welness area is outdated and dirty, this really needs an update. If you have the change go for a club room, this if fabolous (nice modern rooms, great views over moscow and breakfast on the top floor), I had the opportunity to stay there during my first visit.

Room Tip: Go for a Club Room!
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TsDen, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review, May 20, 2013
Dear Guest! First of all let me thank you for your review. Your opinion is very important for us, we value your comments and are glad that you enjoyed your stay with us. Also I would like to kindly inform you that the “Atlantis” fitness club is managed independently from Crowne Plaza by a tenant outlet. Please be assured that we will forward your comments to their management. Hope to see you again during your next trip to Moscow.
Regards,
Denis Tseitlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
50 reviews 50 reviews
49 hotel reviews
Reviews in 46 cities Reviews in 46 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 15, 2013

Stayed here for business in February. I can't remember the cost but I bet it wasn't cheap.

Good.
Clean rooms
Large and comfy rooms
Quiet rooms
Big tv
FREE WIFI in room - one of the few chains that offer this.
nice lobby
helpful staff
loads of restaurants in the complex
Decent enough breakfast - caters for many international tastes as far as I can tell.

Bad.
Not much really

One tip. Don't travel by car during rush hours. Takes forever.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review, May 16, 2013
Dear talktomeh ,

Thank you for taking your time and posting a review concerning your stay at Crowne Plaza Moscow hotel.
I was greatly pleased that you found the hotel, your room and the services we provide as pleasant and convenient regarding your needs. It is great that you found our free WiFi useful.
We would be happy to welcome you back during your next visit to Moscow.

Kind regards,
Victoria Morozova
Senior Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 14, 2013

Stayed in the Club part of Crown Plaza WTC which is better than the regular rooms they offer. Room comes with free Wifi and breakfast. Spacious room and very clean and quiet. Breakfast is average but OK.
WTC is just 10 minutes by metro to the Red Square and is located in a shopping mall. In short: very convenient and recommendable.

Room Tip: Book in the club section instead of the regular rooms in case you need Wifi and a more spacious and...
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaMorozova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review, May 15, 2013
Dear Larzz,

Thank you for taking your time and posting a review concerning your stay at Crowne Plaza Moscow WTC hotel.
It was a pleasure to learn you found our Club rooms nice and convenient regarding your needs. It is great you found our free WiFi useful. Please kindly note that we offer free WiFi for all of our guests throughout both the main and the club buildings.
We would be happy to welcome you again during your next visit to Moscow.

Kind regards,
Victoria Morozova
Senior Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Moscow World Trade Centre

Address: Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
Phone Number:
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Moscow
#27 Romantic Hotel in Moscow
#28 Family Hotel in Moscow
#33 Luxury Hotel in Moscow
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Moscow World Trade Centre 5*
Number of rooms: 724
Official Description (provided by the hotel):
The Place To Meet! Russia's Leading Business Hotel by World Travel Awards 2013, Crowne Plaza Moscow WTC offers supremely comfortable accommodation, modern facilities and superb cuisine to suit both business executives and leisure visitors.The hotel is strategically located in the vicinity of major business district Moscow City, international exhibition complex Expocentre and the Government House of Russian Federation. Historical heart of the city is within walking distance.The Hotel has 724 elegantly furnished guest rooms equipped with everything you may need for efficient work and comfortable rest, including 149 luxury styled club rooms with breathtaking panoramic views over Moscow, modern spacious interiors and enhanced services.All guest rooms and public areas are equipped with the highest Fire&Life Safety systems. All registered guests are welcome to use Free Wireless High Speed Internet available throughout the hotel.Experience the very Club approach to your Meetings in one of seven fully equipped Crowne Plaza meeting rooms including Premium class Club Lounge Meeting rooms on the 20th floor with panoramic views overMoscow.At Crowne Plaza we have a Crowne Meetings Director - an experienced meeting organizer who will be your single point of contactthroughout. Liaising with you to make any last minute arrangements or resolve any issues and concerns, working closely to your schedule, your Crowne Meetings Director will ensure a professional and consistent service for your meeting for up to 180 delegates. For an event with more than 180 delegates get advantage of Congress Facilities of WTC Moscow with its multifunctional Congress Hall and 29 adaptable conference halls and meeting rooms.Experience a range of restaurants and bars offering first-class European and local cuisine. You would not notice time running by in a lively and friendly atmosphere enjoying your meal prepared from ecologically pure organic ingredients perfectly accompanied by a glass of wine or a refreshing cocktail. From intimate gatherings to lavish receptions for up to 1200 guests the hotel offers a range of beautiful and elegant halls as well as private banquet restaurants to suite the unique style of your event. The banqueting team will ensure that every requirement is met making certain that everything is perfect. ... more   less 
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Also Known As:
Crowne Plaza Moscow World Trade Hotel Moscow
Moscow Crowne Plaza

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