This is a truly outstanding hotel. Contrary to other reviews, I experienced consistently high service. The English language skills of some of the staff may be limited but they have all been inculcated with a good service orientation and strive to be helpful.

The quality of the furnishings and amenities in my suite were of the highest standard, modern but not minimalist. A large and usable outside balcony/deck added an extra dimension. It is advisable to request a room on a high floor with a view over the Kremlin.

Make use of the pool and fitness center on the fourth floor. The pool is just about long enough for meaningful laps and there is a welcome coffee and juice bar poolside.

The room rates and food charges are off the charts but Moscow is currently the most expensive city in the world. For businesspeople meeting Russians, this is the only place to stay if you wish to be taken seriously.

I stayed at the Ararat Park Hyatt for 3 days recently on a business trip. The hotel is very nice and is in a good location, close to the Red Square. Contrary to what people have said in other reviews, the staff were very friendly and helpful although a bit artificial. The one thing I didn't like as a business traveller was that you really need to book hotel cars in advance, otherwise they run out of them, and they have to get you a car from an outside agency, whose driver will most likely not speak English. On the positive side, free fruit in the room every day was a nice touch, and the bar on the top floor was great thanks to the views (although incredibly expensive!). Overall not a good value for money as everything in Moscow, but a good and convenient hotel, although I will definitely try the Ritz next time, once it opens on July 1st.

Just spent 2 days here. It is, of course, a lovely property with a fantastic location and its clear why its seen as the best in Moscow. Our Deluxe Room was huge, with a full kitchen as well - although that could have been a partial upgrade as this was an Amex Fine Hotels & Resorts booking.

Service, however, has its issues. At check-in, the receptionist didn't understand my rate or what was included (her first guess at "Nothing" when I asked was wrong!). At breakfast the next day, we were ignore by the huge number of staff, to the extent that I walked into their serving area to pour myself some coffee - and they still didn't recognise my existence! The coffee was lukewarm, the milk for cereals is lukewarm (not placed on ice, just left out). Service was better on the Monday.

Also worth noting are the paper thin walls. We could literally hear every word that the guy next door was saying on the phone. Not sure if this is just a problem from my room (x04) or a general issue.

Plus points include the pool and gym complex (jacuzzi was not very warm, though - I had real issues with temperature here!) and my partner praised the facial she got. Everything was ludicrously expensive, of course, but if you're in Moscow, and here, that's unlikely to be an issue.

Given the alternatives at present, I would still go back here if I was in Moscow again tomorrow. Once the Ritz-Carlton opens in June, however, I will be giving that a try because the Hyatt annoyed me once too often.

The location is fantastic, it is a stone's throw from Red Square and the Bolshoi and it is very chic and modern. Our stay straddled a weekend and there is a different atmosphere during the week, it is definitely catered more towards the business traveller.

The rooms are large and well furnished and the service was very good from the hotel staff. Although you have to take into account that being Russian they won't "fawn" over you like hotel staff from other parts of the world.

We ate in the Park Restaurant, which was very average for the price. We should have been more alert to the fact that apart from one other party it was totally deserted. I must point out that most of the places we ate/drank were expensive, but none quite matched the hotel prices. £11 for a glass of lemonade; £17 for a glass of wine. After a while you become immune to it, but it was a shock initially!

The breakfast in the Park Restaurant was very good and without a doubt, a drink in the Conservatory with stunning views is a must.