We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Less luxury and excess would be welcome in return for more reasonable prices” 4 of 5 stars
Review of Radisson Royal Hotel Moscow

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Radisson Royal Hotel Moscow to your Saves list
Radisson Royal Hotel Moscow
5.0 of 5 Hotel   |   Kutuzovskiy Av., 2/1, Bld. 1, Moscow 121248, Russia   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Plan ahead and save 20%
Ranked #14 of 260 Hotels in Moscow
San Francisco, California
Top Contributor
330 reviews 330 reviews
111 hotel reviews
Reviews in 138 cities Reviews in 138 cities
390 helpful votes 390 helpful votes
“Less luxury and excess would be welcome in return for more reasonable prices”
4 of 5 stars Reviewed July 10, 2014

We were put up at the Radisson Royal Hotel Moscow –– formerly known as the Ukraine Hotel, interestingly –– by Viking Tours, for our optional two-day extension stay in Moscow prior to our river cruise up the Volga to St. Petersburg. It is definitely a very nice, impressively handsome and luxurious hotel. Our complaint is twofold: first, with the very inconvenient location on the outskirts of central Moscow, quite a way from all the sights one comes there to see; and second, with the incredibly high price one must pay for everything there.
First, with regard to location: to get anywhere, we had to learn how to take the Moscow Metro, which was a good 15 minute walk away from the hotel, and not really easy to find (or use). There simply was no other affordable way to get to central Moscow from the hotel.
Second, it cost a very, very great deal to stay at this hotel, and then it cost even more to enjoy any of its amenities. Granted, Moscow is now (incredibly) one of THE most expensive cities in the world. Prices for everything are beyond belief. But it would have been nice to have had some restaurant options in the hotel for dinner that did not charge hundreds of dollars for one appetizer, one main course, and two small glasses of wine (with no dessert) for two persons to share. Lacking that, it would have been nice if the hotel itself wasn't so far away from any other possible place to get a bite to eat! It would also have been nice to have been able to have some clothes laundered by the hotel without having to pay $100 for the privilege. It would also have been nice to have had a concierge service that did not tell us to take the Metro if we didn't want to spend hundreds of dollars to get anywhere. Fortunately, my wife and I enjoy walking and exploring on our own, and we quickly mastered the Moscow Metro system even though it did require us to learn to read station and directional signs in the Cyrillic alphabet. In sum, this is a very fine, indeed, a spectacularly amazing and luxurious hotel. But you will pay a very great deal of money to stay here. And at a sacrifice not only of much of your hard-earned money, but also of a location convenient to the sights of Moscow.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, July 12, 2014
Dear Rick049,
Thank you for staying at Radisson Royal Hotel, Moscow and leaving a positive feedback. It’s great pleasure for us to read, that you enjoyed staying with us and exploring the city of Moscow. We understand that you may find our costs of services expensive comparable to many other destinations, however it is strictly following the levels of other 5 star properties in Moscow. Regarding your comments about the choice of restaurants, we would like to note, that in addition to 12 on-site bars & restaurants at our property we have 8 more at the restaurant cluster at the Congress Park of the hotel. One of them (Tribeca) is less expensive than others, due to its different approach to the clients and focus on American cuisine. Our hotel is located in 5-minute drive from the city center, which might be a little bit inconvenient if you prefer to explore the city on foot. As an alternative you can take a sightseeing tour of the main attractions by joining a cruise of Flotilla Radisson Royal or a bus excursion on a double decker with Moscow Sightseeing. Both of the options are included into our new summer package “Welcoming Moscow” and can used at a convenience of a doorstep from the hotel. Thanks again for staying with us and taking time to share your comments. It would be great to welcome you back on your next visit to Moscow!
Sincerely,
Olga Smirnova
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

667 reviews from our community

Traveler rating
    456
    146
    44
    13
    8
See reviews for
59
152
40
320
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Norman, Oklahoma
Top Contributor
112 reviews 112 reviews
13 hotel reviews
Reviews in 43 cities Reviews in 43 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

One of the finest hotels housed in one of the 7 monument buildings of the early communist era. Luxury at every turn starting with a Rolls Royce dealer in the lobby. Stunning use of brass, and polished stone. Room 1753 has a great view of the river and the city. Lots of stone faced security, nothing going to happen here. Breakfast is a well done affair.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, July 7, 2014
Dear Dave S.,
Thank for staying at Radisson Royal Hotel, Moscow and sharing your review. It’s always pleasure to receive positive feedbacks and know, that our customers are feeling welcomed and admire with the historical heritage of our building. Looking forward to welcoming you back!
With best wishes,
Olga Smirnova
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 5, 2014

I stayed from 27th. june until 1st. of july 2014 . The room and staff were o.k. but hotel facilities were not as expected . For example , lack of attention of hotel reception to the normal requests of passengers like adjustment of A.C and so on , closeness of business center due to wedding ceremonies , entering of room servants to the rooms without permission of passengers and ......

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, July 7, 2014
Dear emamster2014,
Thank you for staying at Radisson Royal Hotel, Moscow and leaving a feedback. It’s pity, that you attention of our staff at the reception desk did not meet your expectations and you were not able to access the business center due to a wedding ceremony. We highly appreciate your feedback and will use it to tune up our operations in the hope that upon your next visit, we would be able to meet and even exceed your expectations. We sincerely hope that you will give us another chance to welcome you back.
Sincerely,
Olga Smirnova,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
81 reviews 81 reviews
57 hotel reviews
Reviews in 38 cities Reviews in 38 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 28, 2014

Wow...!!
This is an impressive hotel.
It's not the cheapest hotel to stay in, and it's definitely not the cheapest hotel to have a drink in, but if you get the chance to stay in this property you absolutely have to do so.

Check-In was hassle free, and the staff spoke excellent English.

The room was a good size, and had all the usual facilities.
I really liked the decor, and I had a decent view too.

The bathroom was impressive - there were loads of amenities, and the bath was a good size too.

Breakfast was also impressive, and had a massive range of food to choose from.
We went for dinner in the Buono restaurant one night. The food was lovely, and the service was great too, but watch out for the wine prices....

I was really impressed with this hotel. It's one of the Seven Sisters, (look it up on wikipedia), and it looks stunning.

I very much hope to stay in this hotel again.

Room Tip: Ask for a room with a view out to the front / over the river.
See more room tips
  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
radisson_royal, Менеджер по обслуживанию клиентов at Radisson Royal Hotel Moscow, responded to this review, July 1, 2014
Dear Travelliing_Skot_10,
Many thanks for staying at Radisson Royal Hotel, Moscow and submitting your review on TripAdvisor! We appreciate you taking your time and writing such a detailed and constructive feedback. It’s always pleasure to read, when our guests are feeling welcomed and recommend our property for staying to other travellers. Thanks for your kind comments regarding the attitude of our staff and dinner at the Buono restaurant – we will definitely pass your comments to the management. Looking forward to welcoming you back on your next visit to Moscow!
With best wishes,
Ekaterina Kadychkina
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

I stay from the 14th. June until the 24th. June 2014. As alway the staff on the executive floor were friendly and they done their very best in order to meet our needs. Thanks and appreciations to them.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, June 26, 2014
Dear Georgios L,
Thank you for staying at Radisson Royal Hotel, Moscow and sending your greetings to the team of the Executive floor, we will definetely pass your compliments. We would be more than happy to welcome you back on your next visit to Moscow!

Best wishes,
Olga Smirnova,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechelen, Belgium
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2014

For the last few years we have been staying in this hotel with our colleagues from Belgium and enjoyed every day of our accommodation. Radisson provides high quality service and just a very beautiful place to stay.
Enjoy it...

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, June 26, 2014
Dear AlexanderGors,
Thank you for staying at Radisson Royal Hotel, Moscow and leaving such a positive feedback. We highly appreciate your kind comments and recommendations of our hotel for other travelers. It would be true honor for us to welcome you and your colleagues back on your next visit to Moscow!
King regards,
Olga Smirnova,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 23, 2014

This as it suggests is a very Royal hotel, very beautiful lobby and facilities. The rooms were also better than I expected with lovely beds and bathrooms. The bathroom is almost the size of a bedroom itself. I would especially recommend the swimming pool and spa facilities under the hotel as they are lovely too with a huge top quality gym. The breakfast is also amazing and has every kind of dish even champagne, its one of the best hotel breakfasts Ive ever had even if it was 20 quid or something.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
radisson_royal, Guest Relations Manager at Radisson Royal Hotel Moscow, responded to this review, June 25, 2014
Dear Charlie C,
Thank you for staying with us and leaving a positive feedback. It’s great to know, that you considered our rooms better than you’ve expected and were impressed with the size of en suite bathroom. Also, thank your for kind comments regarding our wellness club and breakfast. We understand, that you may find our cost of services on the higher end. However it’s we can assure you, that we are not more expensive than our colleagues in the city. It would be pleasure for us to welcome you back one day!

Best Regards,
Ekaterina Kadychkina
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Radisson Royal Hotel Moscow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Royal Hotel Moscow

Address: Kutuzovskiy Av., 2/1, Bld. 1, Moscow 121248, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Moscow
#8 Spa Hotel in Moscow
#11 Family Hotel in Moscow
#12 Romantic Hotel in Moscow
#13 Luxury Hotel in Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Royal Hotel Moscow 5*
Number of rooms: 497
Official Description (provided by the hotel):
A gem among hotels in Russia, the Radisson Royal Hotel, Moscow boasts landmark status in the heart of the capital city. This elegant Moscow hotel was built between 1953 and 1957 as part of Stalin's Seven Sisters project and showcases Soviet Neo-classicism architecture.Gaze over the Moskva River and Moscow skyline from the most breathtaking luxury hotel in town. The newly refurbished 497 guest rooms and 38 serviced apartments offer unrivalled comfort and pay homage to the historic nature of the building while featuring top of the range amenities. The convenient location of Radisson Royal Hotel, Moscow on the Moskva River embankment and a small fleet of river yachts provide a unique opportunity to take excursion and entertainment boat trips right off the doorstep of the Hotel. The custom designed snow white restaurant yachts run regular two hour trips from the hotel along the most picturesque sights of the historical centre of Moscow ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com, Despegar.com, Expedia, Priceline and Jetsetter so you can book your Radisson Royal Hotel Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Royal Moscow Hotel Moscow

Owners: What's your side of the story?

If you own or manage Radisson Royal Hotel Moscow, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.