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“Nice choice in super-expensive Moscow” 4 of 5 stars
Review of Moscow Marriott Tverskaya Hotel

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Moscow Marriott Tverskaya Hotel
4.0 of 5 Hotel   |   Pervaya Tverskaya - Yamskaya St., 34, Moscow 125047, Russia (Tver)   |  
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Ranked #55 of 260 Hotels in Moscow
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
“Nice choice in super-expensive Moscow”
4 of 5 stars Reviewed December 28, 2011

I stayed here with friends for four nights in February 2010. The hotel is very old but generally well kept. I see many reviews complaining about the cost of this hotel but when compared to other hotels in Moscow it's very reasonable. You must realise that hotels in Moscow are incredibly expensive and unless you are willing to pay well over USD$1000 per night you will find flaws. The hotel itself is on once of Moscows main streets and a 25 minute walk to Red Square, however there is a subway station right nearby.

The room was great and quite large. The beds were super comfortable.

I fail to understand why hotels insist on leaving the heating on in the hotels to the point where you cannot sleep. On arrival the room was far too hot and when we returned that evening (after turning the heating off on arrival) we had to open the window to allow the freezing air to cool the room, which only took a few minutes as one can imagine Moscow in February. The elevator also had a mind of its own which was very frustrating. Dinner was Ok in the restaurant but nothing to get overly excited about. The breakfast however was great and very western which was a bonus.

The reception desk spoke great English and were always helpful, I'd stay here again next time for sure and would rate it great value for money (by Moscow standards)

  • Stayed February 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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412 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Moscow, Russia
Top Contributor
62 reviews 62 reviews
42 hotel reviews
Reviews in 42 cities Reviews in 42 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 8, 2011

My wife and I stayed here for 5 nights in November 2011, pending transfer to long term accommodation in Moscow.

Pros: Helpful staff; excellent English spoken; attractive and stylish lobby area; great location (20 minutes walk to Red Square); safe ATM inside the hotel (this is important - ATM crime is a problem in Moscow); the breakfast was outstanding; the room was clean and attractive - though the furnishings and carpet were looking a little tired.

Cons: Given the sorry state of drinking water in Moscow, they might have supplied a bottle free. Instead we only discovered after opening it that what appeared to be a complementary bottle of water in the room actually cost the equivalent of $10US. Don't expect anything in this hotel to be free unless you know upfront that it is included in the price.

Room Tip: Don't get a room overlooking Tverskaya Ulitsa. Its a noisy, eight lane road that never stops.
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Top Contributor
125 reviews 125 reviews
110 hotel reviews
Reviews in 72 cities Reviews in 72 cities
288 helpful votes 288 helpful votes
2 of 5 stars Reviewed November 30, 2011

The only reason to choose this hotel is the location. Across Belarusky train station, it offers handy access to both Metro and Aeroexpress to SVO airport. It is also close enough to the Kremlin and Red Square.

Why do I say the ghost of the USSR lives on in this hotel? Because of the heating. In Communist days, heating, like everything else, was centrally planned. Whole apartment blocks were centrally heated, without individuals being able to control the heat, switching it on or off. Same here.

Upon arrival I was given a room on the 6th floor. Much to my surprise, this room had no heating. Just a space heater which I could plug into the wall. There was also a single-pane window (not double, which is standard in many buildings) that could not be covered by curtains. Outside it was -8C. Needless to say, my room was chilly.

I have seen space heaters before in youth hostels and farm stays, but not in 4 or 5 star hotels. I can only guess how cold that room gets whn it is -25C outside, like on a previous trip to Moscow.

I explained to reception that I was not paying €250 to be cold and they put me in a different room. This one was heated. Very much so. And I could not turn it down. I could either turn on the AC, or open a window. That's the Soviet way of climate control.

Apart from that, you should avoid the food in this hotel as it is horrible (granted, that applies to many places in Moscow). You should also avoid taking a taxi arranged by the concierge as he will get one of his buddies to charge you RUB 1000 for a trip that by regular taxi costs only RUB 200. Better to take one of the taxis on Tverskaya that are waiting near the metro/underpass.

Room Tip: Avoid the 6th floor when it's cold outside!!
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  • Stayed November 2011, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 22, 2011

Reader, before you go on browing this review: when comparing value for money of hotels in Russia, (or in any other country for that matter) there is no point of comparing the price of a hotel in Russia with its sister/brother in another country. Whether we like it or not, Hotel prices in Russia are absolutely off the charts relative to any other country I have been in.

In a nutshell and based on me staying there more than 60 nights over 12 months last year:
LOCATION: Convenient as it comes vs room rates. Metro station and Aeroexpress a 5-10 min walk.Tverskaya at your doorstep and 30 min walk to the Red square
SERVICE: By far the best asset of the hotel - and beats HANDS DOWN any of the other Marriott Hotels or other centrally located 5 start hotels. The people were just impeccable - anybody from reception area to porters to room service to waiters in restaurants. I just cannot praise them enough - in a country where service is admittedly a long way back compared to West, Marriott just does not suffer from that at all. One person in particular stood out: Eilizaveta from Reception area - an absolute star in solving any problem in a most professional manner and a smile. Last I saw, she had become the reception area supervisor - well deserved!
FOOD: Excellent variety at breakfast. Room service menu very extensive as well - anything I tried was good to very good - and that is not something that a lot of hotels can boast about...
SAFETY: No concerns what-so-ever!
PROPERTY: In fairness, outdated. Cannot compete with the other 2 Marriott properties (Grand and Avrora). and Yes, due to people, I would probably always stay here.
PRICE: Bearing in mind the Russian mad prices of hotels in Moscow, cannot complain. Otherwise, in any other country (and have been in much more than a few), I would have said it is outrageous. But frankly speaking, if I had to choose to pay such prices, I might as well get the best service in Moscow - and I got it there every time.
Once the property is refurbished, this becomes an automatic excellent in rating! everything else is just that good!

Room Tip: avoid rooms facing Tverskaya if possible. 4th floor always a good spot as you can just walk to the M...
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  • Stayed December 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 18, 2011

Price / value - Euro 400 per nite???
Location - close to train to airport, and metro/subway, 30minutes walk to Re Square
Room - got a spacious one, cant complain about cleanness
Food - standard 4/5*breakfast, and American food in a lobby bar
Staff - good reception service

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 17, 2011

I stayed there during a business trip, Hotel is centrally located, near to subway, red square etc.. Room was spacious and clean. Food was good, helpful staff. No free Internet in room although they have one computer in lobby which can be used free of charge. We took their help for city tour and they arranged a guide and a vehicle for us. It was little expensive but turn out to be a good experience.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 8, 2011

On a business trip to Russia, I stayed at the Mariott Tverskaya Hotel for 2 weeks. It is located on Tversakaya street and about 30 minutes walk to the Red Square. I was not impressed by the room condition or the service. During my stay, the fitness center was closed for renovation; and I had to walk about 20 minutes to use the Marriott Moscow Grand Hotel which is located closer to the Red Square and is definitely in much better condition than the Marriott Tverskaya. That would be a separate review for a separate stay.

If you think that being connected to the internet is a birthright (I do), forget about this place unless you are a Marriott Rewards Gold member and up. Being a Hilton/ IChotels Group person myself, I am only a silver member with Marriott. That translated to about USD 30/ day for internet access fee. Not awesome!

The breakfast was just okay. They serve decent coffee and freshly make your cappuccino/ espresso, etc. I suggest that you skip dinner and room services altogether. The food was mediocre and ... expensive. Walk about 3 or 4 blocks; and ask for Babay Place. It's an Uzbekistan restaurant with good plav and shaslik.

I understand that Moscow is an expensive city. However, USD300/ night for this hotel was just not worth the money. Really .... the next trip, I will try the Sheraton across the street.

  • Stayed July 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moscow Marriott Tverskaya Hotel

Address: Pervaya Tverskaya - Yamskaya St., 34, Moscow 125047, Russia
Location: Russia > Central Russia > Moscow > Tver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in Moscow
#33 Romantic Hotel in Moscow
#39 Business Hotel in Moscow
#45 Luxury Hotel in Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Moscow Marriott Tverskaya Hotel 4*
Number of rooms: 162
Official Description (provided by the hotel):
Explore Moscow from our Belorusskaya area hotel. Try a warm Russian hospitality in one of the best hotel in the Moscow downtown. Moscow Marriott Tverskaya is located near the Belorusskaya Railway station, from which it is easy to reach the Sheremetyevo airport by Aeroexpress in 35 minutes, and from the Belorusskaya metro station the guests may quickly get to other stations and airports.Traditional elegance combined with boutique-style ambiance makes the Marriott Tverskaya hotel wonderful choice for Moscow accommodation. Our Moscow center hotel features a beautiful glass-roof atrium, event catering services and 24hour fitness gym. Spacious newly refurbished non-smoking accommodations in Moscow Marriott Tverskaya hotel boast luxurious Marriott bedding, mini-bar, in-room safe, and free Wi-Fi. Enjoy a feast with friends and colleagues at Gratzi Restaurant and a snack and cocktail at the Lobby Bar of the hotel. Meeting venue, perfect for intimate gatherings or business conferences, accommodates up to 120 guests and is accompanied by impeccable catering services. ... more   less 
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Also Known As:
Marriott Moscow
Moscow Marriott

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