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“Great, great, great” 5 of 5 stars
Review of Moscow Suites Serviced Apartments

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Moscow Suites Serviced Apartments
3.0 of 5 Condominium   |   22 Noviy Arbat Street, Suite 46, Moscow 119019, Russia   |  
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Hotel website
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Hotel amenities
Special Offer
Free Airport Pickup!
Ranked #2 of 672 Specialty Lodging in Moscow
4.5 of 5 stars 161 Reviews
Luxembourg City, Luxembourg
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great, great, great”
5 of 5 stars Reviewed March 11, 2013

I've been in appartment Rose now 4 times in last 9 months, now last time from March 5th-10th 2013. It is the absolutely perfect appartment for my needs. Everything close, metro station, restaurants, bars, supermarket accross the street, bug book store in neighbour building. And flat itself was everytime I stayed there in absolutely great and clean order. Most of evenings we even spent in flat watching TV and ordering food because we felt very comfortable. And always good and very friendly service from Moscow Suites. Everything worked out as it should. I can only recommend Moscow Suites.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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161 reviews from our community

Traveler rating
    127
    27
    5
    2
    0
See reviews for
49
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Riga, Riga, Latvia
1 review
5 of 5 stars Reviewed March 4, 2013

Very good apartment, very good dislacation, very good service.
In appartments are new remont - good quality.
Good WIFI.
All was wonderfuul.
We are enjoy our comandation when after dificult work day, in this appartment we can very good rest.
Thanks a lot!!!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 26, 2013

One word...SUPERB!!! I have just got back from a week's long stay in Moscow with my girlfriend and we stayed in the Olive apartment, on Noviy Arbat. Even before my arrival i was already impressed with the customer service i received. No matter what i asked the staff couldn't of been any more helpful, and willing to assist me, and would respond to my e-mails within a couple of hours which in itself is very reassuring. Upon arrival at DME airport despite being over an hour and a half late there was a driver waiting for us at arrivals...i do not have his name to praise him, but he took both of are suitcases of us despite me saying i would carry my own, and dragged them to the car, through deep snow. We were driven straight to the apartment were once again he single handedly carried them into the apartment block and up to the 8th floor. We were met at the apartment by a member of staff (i think her name was Larissa) who had already opened up, put all the lights on, and had the heating going. She was very friendly and took the time and effort to show us around the apartment, explaing everything to us and giving us all the information we would need with regards to transport within Moscow, and ways of getting around (etc) which was very helpful. The apartment itself was perfect with a very nice view out of the windows...it had a decent sized living room, bedroom, bathroom, and kitchen. It was very clean, and tidy...well furnished with a big television in the living room, and all modern appliances, and amenities, including a safe. The price which we paid for seven nights in the apartment would not of even of got us a standard double room in a hotel, and that is discounting rooms in the likes of the ritz, the lotte, and the radisson. All of the apartments are in a superb location, Noivy Arbat is continually busy, and has a selection of restaurants, and bars within a few minutes walk some of which do have menus in english. There is also a supermarket, and pharmacy located just across the road which are both 24hrs. All the main tourist attractions are within a 10/15 minute walk (kremlin, red sq, Bolshoi theatre) and the nearest Metro station is only 5 minutes away. During are stay on at least two occasions someone would come to the apartment during the day when we were out and would tidy round, and empty the bins if needed. We had also arranged upon arrival for a transfer back to the airport for are flight home... as expected at the time we requested we were picked up by the driver, and Larissa again came to meet us to check everything had gone ok which i liked. I cant speak highly enough of these apartments...don't bother with hotels stay here, you wont be disappointed.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 6, 2013

In September my husband, myself and our two adult daughters stayed at the Ivory Apartment in Moscow. We were picked up from the airport and taken to the apartment at no cost.When we arrived we were greeted by a representative from the company who took us up to the apartment to show us around the apartment. She was also happy to answer in perfect English the many questions we had about the do's and don'ts of visiting Moscow. The apartment was spacious well appointed and very comfortable to return to after enjoying the sights of Moscow.The location was perfect with a supermarket less than 5 min walk away,an ATM at the Grand Marriot Hotel 7 min walk from the apartment. Metro Mayakovskaya was also nearby. We were able to walk down ``Tverskaya Ulitsa Street to Red Square a 15 miuite walk.The Company also offered a booking service so before we arrived in Moscow they had booked the Cafe Pushkin for us and confirmed a cruise booking. We would highly recommend this apartment and the many sevices they offered. We thoroughly enjoyed our stay in this apartment,it made our stay in Moscow most enjoyable.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Turin, Italy
1 review
5 of 5 stars Reviewed December 10, 2012

I really enjoyed my stay in Peach Apartment. The apartment was really well equiped, hot, cozy and very closed to the most important turistic places. Each member of the staff spoke a very good English, moreover was very kind and helpful. I will advise Moscow Suites to all my friends.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jyvaskyla, Finland
1 review
5 of 5 stars Reviewed November 26, 2012

All in all fantastic alternative to overpriced and very often seedy hotels in Moscow. Great value as well. Stayed at Navy apartment whilst working few days in Moscow.

Building, just around the corner from Tverskayay is rather shabby and elevator ride a bit scary (anayways elevator works) but who care when wi-fi really works, the rooms are clean, bed comfortable and there's plenty of hot water available.

Staff speak fluent English and were really helpful. Transfer from the airport was included in the price (when staying 3 nights minimum).

Will definitely use them again

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2012

Ëverything went like clockwork! Prior to our stay, staff were extremely obliging when we had to postpone our trip because of lost passports. Then when we arrived we were delighted to find our driver spoke excellent english, giving us a good rundown on life in general in Moscow and of the sights we were passing in the horrendous traffic. We were met at the door of the apartment (Novy Arbat) by two charming girls both speaking perfect english. They explained everything about the apartment which was surprisingly well equipped, comfortable and in a great location. They explained to us how to get to the various places of interest, where to eat, supermarkets, kiosks etc. and they were also just as efficient and friendly when we left at 5am for the airport..
Finding accommodation in Moscow where information and assistance is so willingly given by management, even before our stay, regarding visas, letters of invitation etc was a complete surprize. English was no problem at all. Campbell (an Aussie) was particularly helpful.
We would not hesitate to recommend Moscow Suites as a great alternative to hotel accommodation in Moscow. We would love to go back again and will definitely stay at these apartments.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moscow Suites Serviced Apartments

Address: 22 Noviy Arbat Street, Suite 46, Moscow 119019, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #2 of 672 Specialty Lodging in Moscow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Moscow Suites Serviced Apartments 3*
Number of rooms: 15
Official Description (provided by the hotel):
We offer modern, comfortable, well-appointed serviced apartments in the very centre of Moscow at a fraction of the price of nearby hotels.Whether you are coming to Moscow for business or tourism, we want to make your visit as pleasant and hassle-free as possible, which is why we also offer free airport pickup, visa support and registration services, drivers, restaurant and nightclub bookings, and much, much more.All of our apartments feature recent European-style renovations and furnishings, and amenities such as plasma TV's with over 80 multi-lingual channels, unlimited high-speed wireless internet, and comfortable beds with US-imported hotel-quality linen. We include many of the amenities you'd expect from a hotel, as well as water, tea, coffee, and of course our apartments are cleaned and serviced several times a week. ... more   less 
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