My three-day visit to Moscow was short and sweet during the bitter-cold month of February. Happy to report bitter-cold refers only to the weather!
Prior experience in Russia encompasses a few brief visits to St. Petersburg over a decade ago - I did not know what standards to expect in this massive, urban metropolis. For me, my every expectation was met - beautiful modern room, comfortable and clean, luxurious bed and bath, and an accommodating staff more than satisfy my needs. The front desk staff was helpful and friendly and knew enough English to help me out (I know no Russian!) However, communication with the housekeeping staff required a lot of sign language and big smiles.
As a business guest, the sumptuous breakfast buffet was included in my stay and was ultimately the most substantial meal I had each day (my hosts ate a LOT of soup!). Again, staff and servers were graciously accommodating - a cook who emerged from the kitchen even offered to make me an omelet. I may have "stood out" as the only American in the room, and his offer provided a touch of home.
I will say, walking anywhere in those frigid temperatures is practically a big NO, unless you don a gorgeous head-to-toe fur, as many of the Muscovites do. Because I was transported everywhere I went, I had no need to deal with mass transit nor taxi arrangement, as some of these reviewers mention as problematic, but if you're on foot, make sure it's something like summer temperatures or you wear several layers of long underwear. Seriously.
Loved the hotel, would be happy to return!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I was very pleased to receive such a nice feedback from you.
Wish you all the Best in upcoming year.
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.