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“SO SO” 2 of 5 stars
Review of Kadashevskaya Hotel

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Kadashevskaya Hotel
4.0 of 5 Hotel   |   Kadashevskaya Emb., 26, Moscow 115035, Russia   |  
Hotel amenities
Ranked #32 of 249 Hotels in Moscow
4.5 of 5 stars 143 Reviews
Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“SO SO”
2 of 5 stars Reviewed November 16, 2012

Positive: Nice small clean hotel, pretty close to the Red Square, Kremlin but must be in a very comfortable pair of shoes.
Negative:unhelpful staff, the are couple of guards/watchmen to open the door but dont be surprised if they don't do that either, they were standing in front of the door and look how I was entering with heavy suitcases, and checking out with even heavier ones! The staff was very very very unpleasant, in typical russian manner they were very RUDE!!! Also the hotel located quite far from subway (metro) or any sort of public transportation. QUITE PRICEY AS WELL!!!

Room Tip: Choose a room with the view to the Red Square, Kremlin!
See more room tips
  • Stayed May 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, January 11, 2013
Dear Valued Guest,

Thank you very much for sharing your experience on TripAdvisor.

All comments of our guests are valuable for us and help us to improve our service. Your comments help us to take the right steps in our work and to raise service quality.

Unfortunatelly for the hotel of our size it is not possible to provide bell boy service. The guards in front of the hotel and inside are security persons responsiblle for guarding the property and keeping our guests safe at any moment. On the other hand, as a man they should help a woman, we acknolwledge and instruct all security colleagues about etiquette.

Thank you once again for sharing your experience! We are always looking forward to welcoming you once again!

Warmest regards from Kadashevskaya Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • German first
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English first
Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 20, 2012

I have stayed in this Hotel for 2 nights in July. When you reach to the hotel, you don't know what to expect, a little tiny door and 3 steps up. The staff are super friendly and helpful. The rooms are very comfortable and modern. The hotel is close to the red square, 10 min walk.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, January 11, 2013
Dear Valued Guest,

Thank you so much for your nice and warm words about our Hotel Kadashevskaya.

We are really glad that you liked your stay!

Thank you once again for sharing your experience on TripAdvisor! We will be looking forward to welcoming you back!

Best regards from Kadashevskaya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
65 reviews 65 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 25, 2012

Nice modern hotel located within walking distance tyo the Kremlin. About 12 minute walk to nearest metro. Nice area, lots of restaurant/ bar choices within 10-15 minute walk.
On the weekend staff seem less fluent in English, but still capable. Week days seemed perfect English.
Great breakfast selection.
Would definately recommend to tourist and business traveller alike.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, January 11, 2013
Dear Valued Reviewer,

Our best greetings from Kadashevskaya Hotel in Moscow!

Thank you for writing comments about our Hotel on TripAdvisor!

We are glad that you liked your stay. All comments of our guests are valuable for us and help us to improve our service. Your comments help us to take the right steps in our work and to raise service quality.

Thank you for positive review once again! We will be looking forward to welcoming you in our hotel once again!

With the best regards,
Hotel Kadashevskaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford UK
Top Contributor
66 reviews 66 reviews
57 hotel reviews
Reviews in 54 cities Reviews in 54 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed September 23, 2012

We stayed here for 4 nights.
The location is good. It's about 10-15 mins to either the kremlin or red square and 10 to Tetrakova. The area is quiet and overlooking a canal, near to a bridge festooned with love tokens where many brides ( you will see more brides in Russia than you could possibly anticipate). Not a lot of eateries very close but if you walk right out of the hotel and continue over to the second main road(which has a metro further up) then there are loads of places to eat and a bank with ATM.
The rooms are clean and relaxing with a good bed, mini bar, one comfy and one desk seat and spacious.
We did not get a room overlooking the canal. However when we queried this, we were offered one which we turned down as my husband wanted a bath. Our room was quiet and not too dark.
The reception staff were very helpful. We arrived early in the morning and were able to leave our bags and have a shower in the sauna/exercise area.
The breakfast buffet was good - fruit, hot items, bread, cold fish and cheeses, yoghurts etc, it was replenished.
This hotel was a good haven in Moscow. The down side is its cost, as with all Moscow hotels. There was also a mix up with our taxi, but this was not the hotels fault. If you don't want to be in the hustle and bustle of the centre but be local to the centre this place is ideal.
There is a good free laundry but you have to have your own soap.
The hotel is owned by an adjacent bank and has quite a few business travellers

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, January 11, 2013
Dear valued guest!

All Kadashevskaya Team would like to thank you for sharing your experience on TripAdvisor.

We are really glad that you enjoyed your stay in Moscow and in our hotel Kadashevskaya. Your comments are very important for us.

Thank you for positive review once again! We will be looking forward to welcoming you in the hotel!

With the best regards,
Hotel Kadashevskaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chateaugiron, France
Top Contributor
114 reviews 114 reviews
108 hotel reviews
Reviews in 73 cities Reviews in 73 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed September 22, 2012

I stayed there this week, for a business trip in Moscow. While still quite expensive, (as all reasonably comfortable hotels in Moscow), it was the best price/value ratio I could find in the neightborhood of the Red Square. Hotel is well renovated, while still a bit noisy (between rooms and outside) but overall, it was a good experience.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, January 11, 2013
Dear valued guest!

On behalf of Hotel Kadashevskaya team, we would like to thank you for such nice words about our hotel.

We will be looking forward to welcoming you in our hotel once again!

With the kindest regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Top Contributor
127 reviews 127 reviews
49 hotel reviews
Reviews in 45 cities Reviews in 45 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed September 20, 2012

I have spent time in Moscou in this hotel, officially 4 stars. no luggage servcie, so be carfeul there are steps to make it to teh reception, with 2 heavy luggages... no turn down service at all neither. I hope you could find a peacefull room, away from elevator, away from cleanning supplies office, or housekeeper office (they start working at 8.00am), so will probably be on teh street (and the canal) but enjoying all the disturbances from teh outisde (poor acaustic).
Staff is not smily, not friendly and not helpful. The rooms are OK, basic but confortable. Good quality breakfast , and good variety (still not friendly staff). The only "hello" I got was from Housekeepers. The ebd spead on the bed was dirty, but appart this teh hotel was clean.

Room Tip: rooms on the indise overlooking a wall (be careful of the elevator and storages rooms) rooms on teh...
See more room tips
  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, January 11, 2013
Dear Valued Reviewer,

Our best greetings from Kadashevskaya Hotel in Moscow.
Thank you very much for sharing your experience with our hotel.

Each comment is very valued for us as we are taking them into account and bring our service to higher level. Unfortunately for the hotel of our size it is not possible to provide bell boy service but we are doing our best to improve our service quality of staff

We will be looking forward to welcoming you in our hotel once again and we hope that your opinion will be much more positive!

With the best regards,
Hotel Kadashevskaya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 5, 2012

Hotel looks nice and newly-renovated and the room we had was very big, stylish, modern, and well-appointed. There was good lighting in the room, a desk, a bolted-down safe, and I liked the look and feel of the room. The bed was huge. The bathroom was similarly nicely-styled and clean, and did have adequate room for toiletries. The breakfast area was very large but the cooked buffett had limited choice and the food was cold. The breakfast cereal choices were sweet and the porridge was also very sweet and quite cold.

The location was not bad for Kremlin or Metro access (10-15 minute walks required for each) but the supermarket that had been mentioned in previous reviews was closing down as we got there. There were no other convenient self-catering options around and the area was a little 'dead'.

The staff spoke good English and service was adequate.

The room rate was phenomenal but I guess that's the Moscow / Russia premium.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kadashevka, Manager at Kadashevskaya Hotel, responded to this review, January 11, 2013
Dear valued guest!

All Kadashevskaya Team would like to thank you for sharing your experience on TripAdvisor.

Your feedback is very important for us and we will do our best to improve the restaurant service in our Hotel Kadashevskaya!

On behalf of Kadashevskaya Hotel Management, we would like to thank you once again. We are looking forward to welcoming you back to our hotel in the near future.

Warmest regards from Kadashevskaya Hotel
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kadashevskaya Hotel

Address: Kadashevskaya Emb., 26, Moscow 115035, Russia
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #32 of 249 Hotels in Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kadashevskaya Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
Элегантныи современныи отель с 35 номерами находится непосредственно в историческом центре Москвы и предлагает превосходныи вид на реку и легендарныи Кремль. Это одно из немногих мест, где Вы можете провести романтические выходные вдвоем, либо в полнои конфиденциальности заключить важные деловые сделки. ... more   less 
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