Arrived at Bacolod Airport, spotted your ad, phoned, was told yes you had a room for 10 nights. Got a taxi to your hotel, wonderful new reception area, i thought this will be nice. Only to be told there were NO rooms, and yes we could help you with finding a room in town, please wait. Then came over to say there is 1 room, but its a smoking room, to which i said ok lets look. Well it did smell but i was prepared to live with this for 5 days and move 5 days later to another room.
But the shocker came when we went to bed, only to find the mattress was NOT A MATTRESS BUT FOAM. Angrily we went to sleep to be woken by renovations.
Went downstairs to a cold breakfast, and told reception we are moving out and would like our refund, to which this was done, but there were also no apologies either.
Would never stay there again.
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- Also Known As:
- o Hotel Bacolod