For a resort that is supposed (or claims) to be 5-star, this is not so. My family and I were just there Dec. 27 - Dec. 30. We had 2 lagoon view rooms (one for my husband, our 1 year old baby and myself and the other room for my parents).
The rooms themselves are ok with 1 king and 1 twin and a nice-sized patio with a table and 4 chairs. The bathrooms are descent with a separate shower and tub. The problem here is that it is very dark. I do not wear a lot of make-up, but it would have been nice to see better.
The workers overall starting from the front desk to the housekeeping to the bartenders were all nice and courteous.
The major problem of this place is the food. Not only is it costly ($9 for a burger w/ a few fries), but their food is terrible! Their breakfast buffet cost $18, but it's no comparison to the Shangri-La which costs a few $ more but definitely worth it! Another problem is that this place needs a major renovation! The so-called top end oceanfront restaurant (Fuji) is a joke. Again, go to the Shangri-La and check out their oceanfront restaurant instead.
In the 4 days that we were there, we went to the Shangri-La for meals half of the time because we couldn't take the blandness and outrageous cost of Plantation's food any longer. Our first night there (before we got smart), we went to one of their restaurants and ordered adobo. This is a very simple local food that I myself can make much better and I haven't lived in the Phil. for almost 30 years! First of all, we waited for our food for over an hour (takes about 1/2 hour to make adobo at the most), and when it finally came, it tasted terrible! They gave us soup because of our long wait, but that did not compensate for our bad taste by then.
To be honest, I would've rated this resort a 1 star, but they did credit our room one night because on our last night, it rained hard and there was a leak on the roof and we had water on the floor the next day. Now, is this something a 5-star hotel? I think not.
Anyway, I told the manager of the day (Gerald who was very pleasant by the way) that if he wants to keep his job, he should suggest to the owners to make some major changes before they go bankrupt and he will be out of work. I asked him to go to Shangri-La and check out what a true 5-star should be.
Overall, my opinion is that people who made positive comments about Plantation Bay obviously have never stayed at a true 5-star hotel. They obviously have no clue, and this is good enough for them.
My husband and I have stayed at hotels from 2-star or 3-star(Comfort Suites, Holiday Inns, etc.) to 5-star (Shangri-La, Ritz-Carlton, Peninsula, etc.), and the Plantation Bay is definitely NOT a 5-star hotel!
I hope this helps. PLEASE, if you have the kind of money that you are able to go to the Plantation Bay, go to the Shangri-La instead! You will not regret it.
P.S. - For those who are physically active and like having nice gyms at their hotels/resorts, again, go to the Shangri-La instead. There is no comparison between the 2 facilities.
Last but not least, do not let the no tipping policy fool you. They charge service charge anyway. I almost forgot the worst ripoff of all. They do not let taxis in the property unless taxis are dropping people off. When you use the resort's transportation (owned by a relative of the resort owner we found out), they charge you 4X more than a taxi. What you need to do IF you have to stay there is that go out the front gate and catch a taxi there. It's a few yards away.
- Also Known As:
- Plantation Bay Resort And Hotel Lapu Lapu
- Plantation Bay Resort And Hotel
- Plantation Bay Hotel
- Plantation Bay Resort
- Plantation Bay Resort And Spa Cebu Island/Mactan Island
- Official Description (provided by the hotel):
- Discover a resort in a class of its own. Set in 11.4 hectares of secluded grounds yet only 30 minutes from downtown Cebu City, Plantation Bay offers one of the largest privately-owned waterways in the world, with the clean elegance of colonial-plantation architecture. Decompress from life's pressures in the healing tranquility of an environment that truly feels "away from it all." If you have ever spent time at a tropical plantation, you know what we mean. If not, come and discover a refreshingly different flavor of life. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Asiatravel.com Holdings, Travelocity, Tingo, HotelTravel.com, Hotels.com, Venere, Agoda and Otel so you can book your Plantation Bay Resort And Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.