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“Waiters are like a chocolate tea pot: useless!” 2 of 5 stars
Review of Hola Espana

Hola Espana
Punta Engano, Lapu Lapu, Philippines
032 340 5119
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Ranked #24 of 70 Restaurants in Lapu Lapu
Cuisines: Spanish
Dining options: Reservations
Restaurant details
Dining options: Reservations
Manila, Philippines
Top Contributor
108 reviews 108 reviews
56 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
130 helpful votes 130 helpful votes
“Waiters are like a chocolate tea pot: useless!”
2 of 5 stars Reviewed December 22, 2012

As it is located just accross Shangri-La Mactan, the restaurant and its employees do not have to do much to guarantee a steady flow of customers as they are an obvious alternative to the Shangri-La's restaurants.

Fair enough, the prices are low but the service is HORRIBLE. Waiters do not pay attention, dishes will arrive one by one and they were out of San Miguel beers. Seriously? Who run out of beers in the Philippines when you can buy it everywhere?

The bill took forever to be prepared and was with mistakes....

Giuseppe opened recently 200 meters from them and offer a much better service for a little bit more on the prices!

  • Visited December 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Iloilo City
2 reviews
4 helpful votes 4 helpful votes
“EMPLOYEES WILL TRY TO CHEAT YOU”
1 of 5 stars Reviewed November 2, 2012

If you decied to go to their any of their mactan branch for a drinking session think twice. Their employees will will add on more beer to your tab than you actually consumed. You better keep a personal tally all the time. We also tried to visit their branch Michelangelo in Banilad near Maria Luisa, also in The Taproom because we did not know at the time they were the same, which we also found out from their placemat that they are a branch of hola espana. So we were wary and of course kept count. Then they did it again. We complained, waiter just said sorry, then adjust. It could be good because they just adjusted right away without any arguments or it could be bad, because it happened three times to all three of their branches. I do not know what they hope to achieve by this. But I do not like to think that they can get away with this because they are serving foreigners.

Visited November 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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