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“Awesome memories made in Maribago!” 5 of 5 stars
Review of Bluewater Maribago Beach Resort

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Bluewater Maribago Beach Resort
3.5 of 5 Hotel   |   Buyong, Maribago, | Mactan Island, Lapu Lapu 6015, Philippines   |  
Hotel amenities
Ranked #9 of 27 Hotels in Lapu Lapu
Aurora, Colorado, United States
1 review
“Awesome memories made in Maribago!”
5 of 5 stars Reviewed February 19, 2013

Our family was very impressed with Maribago Bluewaters Resort's service. Everyone greets you with a smile! It felt great to be back in Cebu with the warmth and hospitality of Maribago. My husband and I renewed our marriage vows by the beach front. I worked every detail with their banquet coordinator through the email. Everything went well without a problem! Food was perfect! Our kids had so much fun with their activities and facilities for families. We felt really well taken care of. This resort is truly a pride of Cebu!!!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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529 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Guangzhou, China
Top Contributor
79 reviews 79 reviews
25 hotel reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 18, 2013

We stayed 2 nights, and overall, I felt the resort left much to be desired.

The rooms were sizable, had two queen beds, and contained a great bathroom with separate tub & shower area...with everything being bigger than necessary. However, this can be had for a far cheaper price (for example, head to Bohol and pick a nice bed and breakfast in Loboc).

The staff smiles and appears helpful enough, but they weren't able to help us know if we could extend our stay by one night during check-in (they asked us to come back later, but we didn't and they also seemed to forget), and they managed to leave out two key details when they helped us get a taxi to the pier 4 (advance ticket sales stop at 5:30pm and there is construction on the main road leading to heavy delays).

The resort property is quite big but I felt a little disappointed there beach doesn't "look out to sea." But, this is being picky because still the beach is nice, water is calm, and they also have three great pools.

The spa is very good, but the snorkeling trip was a disappointment (they didn't warn about jellyfish ahead of time, the tour guide was touching lots of the sea life (picked up two starfish), and the water had lots of plastic and other trash).

We ate dinner offsite both nights, but the breakfast in the morning was average. They didn't have any fresh bananas or mangoes (IN THE PHILIPPINES!!!), and they charged extra for a capuccino.

Much of this review is indeed picky, but I feel they ask for it by the price charged. It's a nice resort and appeared very kid-friendly. More importantly though, if you are adventurous at all (even the slightest), just take a taxi to pier 4 from the airport and head over to Bohol (Tagbilaran). Far less people, better beaches and activities, and cleaner water...we stayed in Loboc our last 3 nights. Those ended up being the best in our whole trip.

Room Tip: Some rooms near the spa and check-in, while others near the beach, while others near the main restau...
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
princesa013, New Media Marketing Officer at Bluewater Maribago Beach Resort, responded to this review, February 26, 2013
February 2013


Dear __


Thank you for choosing to stay in Bluewater Maribago during your last visit in Cebu. We would like to thank you for your time and comments as these will help us in providing you better service in the future.

We regret your less than desirable experience with a few of our service associates. Rest assured the service staff will be re-trained accordingly so they will be able to uphold our standard procedures and be able to handle guests better. We are also currently reviewing our services to improve product offerings.

We thank you for your kind comments and commendation as well, particularly with regards to our spa and other facilities.

Our resort has always valued its association with guests, hence, should you have any other feedback about our services, please feel free to contact me personally at (032) 4920100. We look forward to continue our valued association with you.

Thank you very much and have a nice day.



At your service,

RHYZ BUAC
General Manager
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Singapore, Singapore
Top Contributor
80 reviews 80 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed February 13, 2013

Maribago Bluewater reminded me of a quiet village-like atmosphere, where people get around doing their own things, and staff are not too intrusive. It has enough space for everyone to doing their own things, and provide a respite from the busyness of life.

I believe that the place is feeling a little run-down, but I also noticed that renovation is on-going to make the rooms up-to-date. Landscaping is also ongoing. So you will expect better environment with time. Make no mistake, the condition of the resort is not bad, so don't worry.

Some things were I felt the resort could do better:
(1) The fridge in my room makes a terrible knocking sound whenever the compressor stops after cooling the fridge. (Room 225). Please replace or repair the bar fridge.
(2) Breakfast was generally good, except for the occasional misses. e.g. potato wedges were oily, hard and rubbery; some variety of the sausages were tough-skinned.
(3) Spa staff were not attentive to people visiting the gym in the morning. The duty officer looked sleepy and inattentive; towels were not replaced and air conditioner not turned on. This is one lapse that the management must look into.

In terms of location, you will not want to venture out of the resort. Once you are out of the main gate, rest assured you will be hounded by the touts outside the resort selling you services such as massage, island hopping, local tours, etc.

It's not the fault of the resort; the people are living in pretty poor state, and they are trying to make a living by providing these services. I am not a fan of such direct selling, as they are not reputable providers and there may be lapses and additional hidden costs associated with these offers. So my advice is stay clear of them.

However, you may cross the road just in front of the resort to eat some Korean food and have a massage at the shops. You can also buy bottled water for your consumption at a much lower price.

All in all, a pleasant place to be for a quiet place. Service staff are very helpful and polite, greeting you on most occasions; the beach is pretty nice place to do your sunbathing and reading a book. There is a bar for an evening drink watching the sunset. Did I mention there are also sharks swimming in the water garden near the reception, and the billiard table and table tennis too?

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2013

A relaxing resort, clean, peaceful, very friendly staff. We have 3 kids 11,9, 6 so we found the resort to be very safe and quiet. There were not a lot of children so they made no friends but they had the choice of 3 pools , volleyball and chess. The beach - well it is more of a small harbour - our children did not swim in there. We only stayed for 5 days - which was enough for us. Food was buffet food - with an Italian restaurant - which was just ok. We choose not to eat again at Italian as we picked the best of it the first night. We hired a boat for a day and went snorkeling - which was the highlight, where we did island hopping and had a bbq lunch. We would go back again but there are too many other places we want to go, so we won't! They really need to update the towels and pillows and that would make a huge difference. The rooms were clean and beds firm and the bathroom was beautiful. For a very reasonably price place - we really enjoyed it.

Room Tip: Depending on price and requirements (small children), we liked the delux room as we looked over the...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 6, 2013

Very good resort for a vacation. The restaurants inside the resort are pricey. The beach is very clean. The location is poor. When you step outside the resort you see trash on the road, old buidings, and people asking for money. When you visit the Philippines people will ask you for money or they will try to steal your wallet. Be on RED ALERT when you walk the streets of the Philippines! You are safe when you are inside the resorts around Cebu.

Thank You.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
princesa013, New Media Marketing Officer at Bluewater Maribago Beach Resort, responded to this review, February 14, 2013
February 2013


Dear Matthew,

We are delighted by your commendation of Bluewater Maribago as a great vacation resort for families and couples on honeymoon. Despite your less than desirable experience with some locals, we appreciate your assurance of safety within the resort.
Our security system and personnel continue to work conscientiously to give every guest a safe, warm and enjoyable experience when staying in any of the Bluewater Resorts.

Thank you for your time and we look forward to welcoming you back to Bluewater Maribago should you visit again soon.


At your service,

RHYZ BUAC
General Manager
Bluewater Maribago Beach Resort
E: gm@bluewater.com.ph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
1 review
4 of 5 stars Reviewed February 3, 2013

Took the family from Australia to visit our ex-pat family in Manila. To unwind from Australia we decided to relax in Cebu for 4 nights. It was exactly what we needed. Our three children are older teens and all they wanted was warm weather, pools, beach and some fun! The reception area was tropical and inviting and our rooms - we had two - were clean and comfortable. The bathrooms were a little worn and could use a makeover, but were not rundown. The view over the pool was relaxing and the kids spent lots of time in the pool closest to our room. It was the first time they had experienced a full on massage and enjoyed it immensely. The food catered to both asian and western tastes, and there was plenty of it at the buffet's and in the restaurants. We missed out the island hopping, as my husband ended up with a muscular back issue - the medical back up was excellent - but the water sport instructors were fantastic. Our kids relished time on the jet skis - so much fun! Nothing was too hard for the staff, they were happy and pleasant and we had a couple of favourites who were fantastic! Overall, we had a ball and would have happily spent a couple of more days of downtime there before jetting back to Manila.

Room Tip: We had rooms facing the second pool and they were very quiet and relaxing.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
princesa013, New Media Marketing Officer at Bluewater Maribago Beach Resort, responded to this review, February 6, 2013
Dear Karen,

Thank you for choosing Bluewater Maribago as your destination for your vacation! It is one of our priorities to provide our guests with a place where they can feel at home and have fun at the same time.

As part of our commitment to be a high class resort, renovations duly scheduled this year. Rest assured that we are doing the best we can to maintain and improve our facilities.

We hope to see you again in Bluewater Maribago so you can see the improvements we will have implemented by then.

With warmest regards,

Bluewater Resorts
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Seoul, Seoul, South Korea
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2013

The resort was great with excellent service and an awesome breakfast buffet. As for the location, I would definitely not return to Cebu. I learned that this is not a part of the country you bring a lady too. As soon as you leave the airport in Mactan, the rest of the way is all cut-throat. The locals act like zombies and even if you keep telling them "no" as far as trying to give in to thier so called (taxi, tour, private car, souvenir) deals, they will keep harassing you even to the point of touching you. The worst comes out of you when you have to look them in the eye and tell them, "I SAID NO!" The Metered taxi's by the way is not a guarantee you won't get ripped off. Somehow, just from the airport to the resort, we paid 480 pesos when the fixed rate would have been better at 375 pesos. Fixed rate when you arrive is better than the resort picking you up as the resort will charge you 380 pesos than the fixed rate. There's nothing to do on Mactan island as the resorts keep thier guests insulated and for good reason; Poverty is really bad and you definintely don't go out walking outside the resort at night. The zombies turn into vampires. You will be followed. Fortunately, the resort has good security. The best thing to do is take a metered taxi directly from the airport to the Piers in Cebu which should cost about 300 pesos, take the fast ferries to Bohol island and stay on the island. I chose to write this review only because Cebu is a lost zombie nation. Writing from a middle-class perspective, do yourselves a favor and go to better places as I have learned.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
princesa013, New Media Marketing Officer at Bluewater Maribago Beach Resort, responded to this review, February 7, 2013
Dear Benjamin,

It was a pleasure having you at Bluewater Maribago during your recent visit in Cebu. Thank you for your time and commendation on the resort’s “excellent service and an awesome breakfast buffet”, as well as our “good security” system. It is always our aim to give every guest the best service and experience when staying in any of the Bluewater Resorts and your kind words serve as timely inspiration to our dedicated associates to keep on with the good work.

We are saddened though by your less than desirable experience with some of Cebu’s locals. We assure you that they are not the majority and in many parts of Cebu, you will find the people to be generally gentle, warm and hospitable – trademarks of the Filipino spirit. We also regret to hear that you weren’t able to explore the many beautiful local attractions around Mactan Island, Cebu City or beyond. Perhaps, should you revisit, we can help you discover the real Cebu and the reason why it has consistently ranked as one of Asia’s favorite destinations.

We wish you all the best in your future vacations.

Thank you very much.


At your service,

RHYZ BUAC
General Manager
Bluewater Maribago Beach Resort
E: gm@bluewater.com.ph
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bluewater Maribago Beach Resort

Address: Buyong, Maribago, | Mactan Island, Lapu Lapu 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Lapu Lapu
#7 Spa Hotel in Lapu Lapu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bluewater Maribago Beach Resort 3.5*
Number of rooms: 157
Official Description (provided by the hotel):
Imagine the sweetness of doing nothing and the satisfaction of doing everything. It is an art you can discover and perfect at Bluewater Maribago, a lush 7-hectare tropical paradise of pure intimate pleasure. Here we put thought into every details of your stay, from the moment we greet you "Mabuhay" to the time we bid you "Farewell".Here, your options are countless: 158 well-appointed rooms, 110-meter beachfront of pristine sand, a private island, 3 lagoon-shaped swimming pools with waterfalls, children's playground, recreation and water sports center, full-service restaurants and bars and the pampering treatment of Amuma Spa. ... more   less 
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Also Known As:
Maribago Bluewater Beach Hotel Lapu Lapu
Hotel Maribago Bluewater Beach
Maribago Bluewater Beach Resort
Bluewater Maribago Beach Resort Cebu Island/Mactan Island

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