I have been stayed at the Crimson Resort and Spa for over a month and everyday I was proud to be staying at the Crimson where the personal touches remind me of home. The Crimson Resort Employees I come in contact with everyday always make me feel very special and make the Resort feel like home.
My co-workers and I visited SM Mall and stopped at a coffee shop and we noticed that their employees were not very nice and not friendly at all. We both looked at eachother and stated that we wish we were back at Crimson where the employees are always smiling and very friendly (once the shuttle arrived from our long day out we were greeted by Crimson greeters with cups of tea welcoming us back).
As a trainer in customer service we are committed to delivering World Class Service and known for Employing great employees who deliver Excellent Service I also want to take this time to recognize some of the people who have made my stay very memorable by delivering World Class Customer Service from your General Manager (James), Customer Service Manager, Madeline (Maddie), Emmanuel, JR, Edmund, Raymond, Cyrus, Renan, Don, Ryan to the Gardners.
Lots of personalized service such as cold citrus wet towel, citrus tea upon arriving, eucaliptus hand washing, fresh flowers with daily activities, pastry treats during turn down, cocktail hour, towel creations, the wait staff remembered my favorite drink also fresh squeezed pineapple/orange juice in the tempo room for breakfast. The hotel staff even treated our business group to a SParty at Aum Spa which was AMAZING and very relaxing.
KUDOS to all at Crimson Resort & Spa for making my stay very memorable.
- Official Description (provided by the hotel):
- Synonymous with luxury and personalized service, Crimson Resort and Spa is the new destination and resort to experience. Nestled in one of the country's most prestigious tourist destinations, this exclusive piece of paradise is just 15 minutes away from the Mactan International Airport. ... more less
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- Also Known As:
- Crimson Resort And Spa, Mactan Hotel Lapu Lapu
- Crimson Resort And Spa, Mactan Cebu Island/Mactan Island