Just had an amazing 5 day chillout at the Crimson.
The highlight is undoubtedly the staff and the effort they go to to making your time as effortless and stress-free as possible. The level of customer service was consistently high in all areas of the resort, from front-desk to pool-bar to the concierge as I left the hotel (and I am quite fussy!). A special mention has to to go to: (i) the guys at the Azure Pool Bar (Carlo and Ryan) - always smiling and nothing was ever too much effort; (ii) Jaydee from the sports/animation team who managed to get people involved with fun activities even at low season (though she is quite competitive when it comes to beach volleyball); and (iii) Grethel who gave fantastic massages at the poolside.
Rooms were spotless and services quick/efficient (room service/laundry/car service). I didn't use the spa so can't comment, but the poolside massage treatment was excellent so why not enjoy the pampering in the sunshine?!
The pool is great, but you have to get up early to get a good spot (as with anywhere). I prefer to get up later and enjoyed the beach anyway, so was very happy. Plenty of amazing fish to look at just a few feet into the water when you want to cool off. Stay around for sunset when they perform a nice little candle-lit ceremony.
Food/service at the restaurant, Tempo, was EXCELLENT. Little pricier than some places in the city, but definitely worth it. Lobster bisque and aberdeen steak were superb.
Made the effort to make this my first review as I couldn't fault anything with my stay - I only wished it lasted longer. I really don't understand how anyone could have anything negative to say about this place.
- Official Description (provided by the hotel):
- Synonymous with luxury and personalized service, Crimson Resort and Spa is the new destination and resort to experience. Nestled in one of the country's most prestigious tourist destinations, this exclusive piece of paradise is just 15 minutes away from the Mactan International Airport. ... more less
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- Also Known As:
- Crimson Resort And Spa, Mactan Hotel Lapu Lapu
- Crimson Resort And Spa, Mactan Cebu Island/Mactan Island